D'or24k cosmetics Avaliações 331

O TrustScore é 3 de um total de 5

3,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

So I have been using d'or24k products for a few months and they have really transformed my skin, trick is to get amazing results is to do your routine morning and night and use masks 1-2times a week.... Ver mais

Avaliado com 5 de um total de 5 estrelas

The products purchased is good on my skin. Skin looks brighter and smooth. People are now recognizing me and I feel happy when I look in the mirror. The cream is doing exactly what is written in the b... Ver mais

Avaliado com 1 de um total de 5 estrelas

BEWARE OF SCAM!! BEWARE OF SCAM!!! They are still operating under a different address. The shop is called **Empire Boutique & Spa**, operating now out of 1674 Collins Ave, Miami Beach, F... Ver mais

Avaliado com 1 de um total de 5 estrelas

BEWARE OF SCAM!!! They are still operating under a different address. The shop is called **Empire Boutique & Spa**, operating now out of 1674 Collins Ave, Miami Beach, FL & other Florida addres... Ver mais

Detalhes da empresa

  1. Loja de Cosméticos
  2. Farmácia

Escrito pela empresa

Innovative Skin Care Solutions for Today’s Women We specialize in and offer one of the most complete lines of guaranteed effective, luxury skin care products designed to help keep your skin looking healthy and youthful for many years to come. PLEASE READ BEFORE REVIEW Products purchased from a 3rd party store, mall, kiosk, spa or distributor salon must be returned to the same place you bought them, and all returns and exchanges are subject to individual store policy. Those stores are Individually owned & operated and not associated with D'OR24K COSMETICS LLC the Brand. We don't control or manage their sales ethics & merchant accounts. D'OR24K COSMETICS LLC Sells only online! So please before reviews check your receipt and find the right company you purchased from to review.


Informações de contato

3,2

Bom

O TrustScore é 3 de um total de 5

331 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 42% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 5 de um total de 5 estrelas

Fantastic products

This is my second purchase of the pearl milk cleanser and the vitamin B5 toner.
The products arrived quickly. I’m thrilled with how easy it was to order and receive these products!

25 de maio de 2024
Avaliado com 1 de um total de 5 estrelas

Very very high pressure sales

Very very high pressure sales. On my way home I started to have a allergic reaction. When I got home and opened the product and it didn't even have safety seals. I live 50 miles away and when I looked at the receipt on the bottom it says no refunds. Exchange only within 7 days. I called them and they gave me a run around. And said they would call me back and never did. I spent a lot of money on a product that I cannot use. So fyi buyer beware.

8 de maio de 2024
Avaliação não solicitada
logotipo da D'or24k cosmetics

Resposta da D'or24k cosmetics

Hi Stacy where did you purchased the product from?

Avaliado com 5 de um total de 5 estrelas

Very good commercial service

I had recently an issue with a product and would like to thanks the commercial team for his reactivity and sorting out my issue so fast in a very professional way!

21 de maio de 2024
Avaliação não solicitada
logotipo da D'or24k cosmetics

Resposta da D'or24k cosmetics

Hi Leititia we're not the vendor/merchant you did the transaction with. Please contact them directly again.

Avaliado com 1 de um total de 5 estrelas

Burning skin after outing the eyes lift …

I have been arrassed from sales persons from a kiosk in puerto Vallarta Airport to buy a sells eyes lift from this brand and tood them I ve got allergy but they ensure it is proof allergique that I cannot get any allergy with this cream but in fact it is burning around my eyes and suspect they put anything cream in the bottle. Besides they give me another proof ticket for injection of the same brand than the eye lifter I bought and I don’t understand why !
I asked to be refund but they ignored my demand so I I think this eye lift is a real scam and dangerous for the skin.

7 de maio de 2024
Avaliação não solicitada
logotipo da D'or24k cosmetics

Resposta da D'or24k cosmetics

Hi Laetitia,
Sorry for the inconvenience, but you've reached the Brand Page. We are not in charge of other retailers, employees, and merchant accounts at other retail stores. Please contact the store directly for a refund. D'OR 24K sells products exclusively on our website. Visit us at www.dor24k.com.

Avaliado com 5 de um total de 5 estrelas

Royal Treat

I was given a sample of the product I ordered by my husband who got it at Seminole Hard Rock. I loved it so much i just had to order it. It was such a royal treat. There was, however, a little mishap but customer service quickly made it right!

The product costs a little more than what I normally spend on lotions, but I just had to have it!

3 de maio de 2024
Avaliado com 1 de um total de 5 estrelas

Hand and body lotion scent

I was given a sample of the hand and body lotion down in Florida. I loved it so much (not greasy and a beautiful scent) I order a full 2 oz tube on their website. It is completely unscented!!!! What a scam.

3 de maio de 2024
Avaliação não solicitada
logotipo da D'or24k cosmetics

Resposta da D'or24k cosmetics

Hi you may purchased the wrong product. check this one. https://www.dor24k.com/products/24k-lavander-body-butter

Avaliado com 1 de um total de 5 estrelas

Pushy, manipulative sales people

Edit to add a reply to your comment- my credit card bill has your info on it. I feel like youre just making excuses to avoid refunding me.

Pushy, manipulative sales people, bad customer service, terrible expensive products. I was harassed an Puerto Vallarta airport into buying eye lift serum, told I was going to get skin cancer, made to feel stupid about my skin care regime and feel scammed. No response after getting in touch to ask for a refund. I am probably going to have to take this up with my credit card company and complain about the scam sale.

22 de abril de 2024
Avaliação não solicitada
logotipo da D'or24k cosmetics

Resposta da D'or24k cosmetics

Hi Bertie
Can you please email us the credit card statement to review this? This seems wrong. our email is customerservice@dor24k.com


Apologies for any inconvenience. While other retailers may carry DOR24K products, they are not affiliated with DOR24K COSMETICS LLC and its employees, which are associated with this Trustpilot page. DOR24K COSMETICS LLC and its team exclusively sell products on https://www.dor24k.com/.

Avaliado com 2 de um total de 5 estrelas

I was fooled!

I bought the D'OR24K Prestige during a cruise stop in the Dominican Republic. I paid close to $300 for this product and sadly to say it has done nothing for my puffiness. What a scam!

24 de janeiro de 2024
Avaliação não solicitada
logotipo da D'or24k cosmetics

Resposta da D'or24k cosmetics

Hi Laura,

I apologize for your experience, but this listing is for the online store, not the Dominican Republic location. Regarding how to apply the product, please contact customerservice@dor24k.com. They will assist you with the proper application of the product.

Avaliado com 5 de um total de 5 estrelas

Love it!!

Received item within 3-5 business days, beautiful packaging! Face peel works amazing my skin feels so soft and renewed!

20 de fevereiro de 2024
Avaliado com 1 de um total de 5 estrelas

I was sold these expensive face…

I was sold these expensive face products. And I have a bad reaction to the task mask. And I don’t see anything change. Been using it for 2 weeks and have not seen any improvement… would like money back… I don’t think this company won’t take back the product for no return. I have pictures from day one and now. The moisture makes me break out.. just not happy…

18 de janeiro de 2024
Avaliação não solicitada
logotipo da D'or24k cosmetics

Resposta da D'or24k cosmetics

Hi Marijka Sorry for the inconvenience. Which location did u purchase the products from?

Avaliado com 1 de um total de 5 estrelas

My husband and I had an unfortunate…

My husband and I had an unfortunate experience visiting the D'Or24K store during our vacation in Florida. Dealing with prolonged battle with cancer my husband became particularly self-conscious about the impact of cancer treatments on his skin. Though we had no intention to make any purchases, we found ourselves ambushed by a salesperson who claimed to be both a dermatologist and a co-founder of the brand. He went to great lengths, showcasing his pictures with celebrities (which I now think were photoshopped), and exploited my husband's post-treatment insecurities.

We were manipulated into buying exorbitantly priced and utterly ineffective skincare products, amounting to a $8,000. Looking back, I recognize the high-pressure sales tactics and deceptive practices we should have resisted. However, this vacation marked our first break from the emotionally draining cancer battle, and we let our guard down.

Prompted by our oncologist's advice that the products wouldn't benefit my husband's skin, the next day we came to our senses and went back to the store to return the products we bought. We were met with refusal. It turned out that the store had no return policy, a fact conveniently kept from our attention during the purchase. Their business card, which we took from the store, directed us to the agency's website (where they are indicating a return within 14 days btw), but after we emailed the address from the card, they claimed that they had no association with the stores representing them. It appears their strategy is to evade responsibility by claiming each store can establish its own return policy.

While we acknowledge our lapse in judgment, we hope our unfortunate experience serves as a cautionary tale for others. Steer clear of this store – their exorbitantly priced items are, at best, of mediocre drugstore quality and certainly not worth the investment. The salespeople are trained to exploit vulnerabilities, applying relentless pressure and manipulation until you succumb and buy their products...

15 de dezembro de 2023
Avaliação não solicitada
logotipo da D'or24k cosmetics

Resposta da D'or24k cosmetics

Hi Sylvia unfortunately we cannot issue any refund for products that not purchased from our website at www.dor24k.com. Each store is independently owned and operated.

Avaliado com 5 de um total de 5 estrelas

I really enjoy coming to D’OR24k for…

I really enjoy coming to D’OR24k for the atmosphere has been Warm & Comfortable! I also enjoy the conversation with Venessa while she lathers me with Luxurious Cleansers & Creams! I do enjoy it and look forward to coming again!
Thank You Vanessa

30 de novembro de 2023
Avaliação não solicitada

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