D'or24k cosmetics Avaliações 331

Quality, softness and texture

Products are amazing!

I received the wrong order by mistake. D'OR24K responded quickly, sent the correct order and let me keep the order sent by mistake. Excellent service!

Very high pressure sales person at expo in Myrtle Beach continued until I purchased two products both being eye serums; one in white bottle and one in blue with D’OR24k trademarks. However the D’OR24K website denies any connection with sales of products purchased at expo or mall kiosks. Product applied by sales person was definitely different than products sold to me. Ladies beware! Don’t fall for these expensive products with no proven results and not recommended by dermatologists.

Great customer service, I needed to have a hydra fresh toner replaced from dor24k because my current bottle was a little busted and therefore it was hard to get product out, so I contacted customer service and explained the problem and they sent me a new bottle no questions asked. And they also responded in a very timely manner. Also I would definitely recommend you get the hydra fresh toner, works wonders for super oily skin

THey distract you away from NO REFUND sign and it is small leeters on receipt. I had a small redness and itching from store application and decided not to use product. I wanted to return unopened cream and they refused, Buyer beware and definetly do not gift unless 100% sure your loved wants it.

the coupons. or i couldnt afford the stuff.

I never received my package. Tried to contact customer service never get a response. So disappointed. I paid so much on the product that I never received.

I was lured in with a free sample, like a lot of people here.
I told the salesperson several times I didn’t want to buy anything because I could afford it. She would take no for an answer. She would let me get off the chair. The original price was $899 but I could get it at $399. Kept saying I didn’t want to buy it. She started to whisper that she could give me an additional discount so it would be $149. And ended up buying something I did not want. If people say no several times it means no.
Good god I cried when it was finally over. Felt like the worst 40 minutes of my life. And I got scammed. I got bloody scammed.

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My opinion about your answer:
I guess bad publicity is also publicity. I cannot believe that you would be happy as a company that these aggressive salespeople sell your product in that way. It’s also easy to say that they have no link to the company. It wouldn’t hurt to say, sorry that you’ve had this experience with our brand and then go on with your “explanation”

I love this skin product I first buy from this lady in Lenox mall. This product is amazing So when I ran out I placed an order online to get it new it was on Sale. However I received a email saying my order was delivered but I never got the order. When I reached out to someone they did send me the face peal product but I never received the moisturizer when I purchased both. :/

We passed by a booth selling these products and devices at our CNE in Toronto. We were literally pulled into chairs for a “demonstration”. We needed a rest so we went along with it. Super pushy and hard sell sales from two women. We told them many times we had no intention of buying anything and was funny to watch them take different angles to make deals. The red light device was said to be $12,000 but the special event price was “only $8,500”. We had a hard time cutting them off to leave, but had a good laugh about the whole thing. The serums and creams were pushed as well. Feel sorry for those who got taken advantage of. These scammers should be charged and not allowed in these fairs. Bloodsuckers.

There was a mixup on my order and it was corrected immediately! The service with them is amazing! But not as amazing as the D'OR24K Prestige Multi-Vitamin Moisturizer. I am in love with it.

Did not receive what i ordered. Got something completely different. Just want what i paid for to be correct

I’m a victim too. From the sales at the Erie County Fair in Hamburg, NY. If this is not your product, then where did they get it from? How do we know what is really your product? These people need to be stopped because they are lying and cheating people out of money they don’t have. Preying on people that just want to feel better about themselves. Honestly, I feel like your company should help in some way. That syringe and eye serum should be replaced with the real product! I don’t want my money back, I want the real product!

Well, I am really confused now. I had a very similar experience to Diane Buscaglia...inside the large "Commercial Exhibits"(Bazaar Building) (in my case it was a man & a woman) selling (the syringe-type bottle was CLEARLY marked "D'or24k")? I even have her business card with her email and phone number clearly showing she is a representative for 24k D'or Cosmetics! You are claiming you do NOT/did not have the product for sale at the Erie County Fair on Aug. 17th 2023, (Hamburg NY)? Someone isn't telling the truth! She was trying to sell the syringe to me for 449.00 and when I kept explaining that I can NOT afford that, she kept lowering the price until she finally got to a smaller syringe (same under the eye product) for ONLY $149.00 (still too much for me). She even showed me how the product sells for over $1,000.00 on the website.

A friend of mine and I were in the Event Center of the Erie County Fair, in Hamburg, NY. We're both middle school teachers- no dummies, for sure. We were walking past the exhibit for D'or24k and a very beautiful but aggressive young woman literally took our arms and pulled us into the exhibit and sat us on a chair. She pulled a syringe out, and put a droplet of some "magic serum" on her forefinger and proceeded to apply the serum to our inner arms, while handing us free sample packets of the body cream. (Patch test, on our inner arms, for sure) She chit-chatted for about a minute and then put another bead of the product on her forefinger, a second time and proceeded to apply it to my under eye area. At the same time, she ushered us to chairs, side by side and she sat in front of us. She then pulled out a mirror and asked me to witness the great change that had occurred. Frankly, I saw nothing. She then started quoting prices. The dialogue went like this: "Our price today for the fair, is $499 for the eye treatment and the microdermabrasion cream." My friend and I showed disinterest, saying that the price was too high for our financial situations. She then continued: "It lasts for one year. You will spend more than that in a year for other products you will purchase." We still stood firm and immediately, another saleswoman came over and slipped into the chair, that the other woman was sitting in, previously. She then said: "Ladies? What's the problem here? I'm the manager. So you think our product is too expensive, hmmm? Well, what if I said that if you buy it right here and right now, I will reduce the price to $199 and one of you can take the cream and the other can take the serum." We still resisted and she became angry, slammed the product down on a table and turned her back on us. We were obviously dismissed, (thank God!) There was a lot of previous unnecessary banter beforehand from the first saleswoman as well, such as her nationality (which we doubted, because she stammered when trying to explain where she was from. She said she was from South Africa, but that she lived in Israel for 3 years and "picked up the accent" quickly.) But when the second saleswoman came over, her accent was exactly the same as the first woman's was. I really felt like my intelligence was being tested. There were no used cars in sight, but I felt like that's what these two women were trying to sell us. Shame on the Erie County Fair for allowing such a scam-oriented company to occupy space in an environment of down to earth people. Do you really think that this makeup can sell for $200 at a county fair? Nah. Not now; not EVER.

I love your products. Unfortunately I can only afford them on day. You have the big sales on the big holidays but I try to stock up then when I can make me look 15 years younger.

I was given the D’OR24K treatment while touring in Costa Maya by Nathan. Nathan Costa Maya. Nathan was thorough and treated me with respect. I like the way he shared his own life. He treated me with all the products. I purchased them all, really don’t know how well they work. Trying to figure them out, how and when to use them. So on the products, I’m still learning and not seeing a big change.