Dpf Medic Avaliações 

158
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Paid £295 for 40 minutes of attendance at my house just to tell me that the df sensor needed to be replaced by a Garage. Could have got away with with a20 minute drive up the motorway or adding Redd... Ver mais

Avaliado com 5 de um total de 5 estrelas

Matt, certainly knows these filters, cleaned the filter and took the car out of limp mode. Will still not rev much above 4k, however would not exceed 1k5 when he started, but explained that this was a... Ver mais

Avaliado com 5 de um total de 5 estrelas

Bought my car about 6 mths ago second hand and started having some issues after a month regarding the DPD filter . Long story short ,took it to a competitor(Halfords) who crashed me for a dpf flush an... Ver mais

Avaliado com 5 de um total de 5 estrelas

I contacted Dpf medic this morning about my car and when asked if I could get assistance asap they came out and fixed it all within 2 hours! Matt is very experienced and is good at his job and has ta... Ver mais

A empresa respondeu

Detalhes da empresa

Escrito pela empresa

DPF Medic Ltd is a specialist emissions diagnostics and repair company, providing professional Diesel Particulate Filter (DPF) cleaning and comprehensive emission-related fault solutions for cars, vans, and light commercial vehicles. We focus on identifying and resolving the root cause of DPF and emissions issues rather than offering temporary fixes. Our services include DPF cleaning, forced and diagnostic regenerations, DPF removal and off-vehicle cleaning, and fault finding for related components such as EGR valves, DPF pressure sensors, temperature sensors, AdBlue systems, and exhaust emission control faults. Using advanced diagnostic equipment and proven cleaning methods, we help restore vehicle performance, improve fuel efficiency, and prevent unnecessary part replacements. Our approach is transparent and honest customers are fully advised on the condition of their vehicle and the most effective solution before any work is carried out. At DPF Medic Ltd, we work with both private vehicle owners and trade customers, delivering reliable results, clear communication, and high standards of workmanship. Whether a vehicle is in limp mode, displaying warning lights, or failing to regenerate correctly, our goal is to get it back on the road efficiently and safely. We pride ourselves on professionalism, technical expertise, and customer satisfaction.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

158 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 30% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,0

Todas as avaliações

(158)

56 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fast professional service

Claudia arrived on time. He was courteous and knowledgeable. He resolved the problem and I believe give me sound advice going forward. I would be happy to use this company again and would be happy to seek more definitive solutions with them. I am happy to recommend them to others. Thank you

10 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

No complaints at all

No complaints at all. Staff are really kind and the customer service was great. I needed something done ASAP and They were able to attend and fix my issue with no problem at all with a fair quote on the pricing

1 de janeiro de 2026
Avaliação não solicitada
logotipo da Dpf Medic

Resposta da Dpf Medic

Good morning,

Thank you so much for your kind review of our workmanship and services. We’re delighted to hear you had a pleasant experience with us.

At DPFMedic Ltd, we strive to provide excellent service to all our customers. If you have any further questions about your vehicle’s assessment or if you ever need advice—simple or detailed—please don’t hesitate to call us on 0800 001 6937.

We’re always here to help and continuously work on improving based on all our customers’ feedback.

Thanks again, and have a great day!

Kind regards,
The Team
DPFMedic Ltd

Avaliado com 5 de um total de 5 estrelas

Dpf filter full

I contacted Dpf medic this morning about my car and when asked if I could get assistance asap they came out and fixed it all within 2 hours! Matt is very experienced and is good at his job and has taught me some useful information for future.
This is the second time I have used Dpf medic and I definatly will use them again if needed.

17 de dezembro de 2025
Avaliação não solicitada
logotipo da Dpf Medic

Resposta da Dpf Medic

Good morning Laura ,

Thank you so much for your Review of our Workmanship and Services. We’re glad you had a pleasant experience.

If you have any further questions regarding your vehicles assessment or if you need some simple advise Please call us on 08000016937.

Thanks

Kind Regards

Shayan@DPFMedic Ltd

Avaliado com 1 de um total de 5 estrelas

Had my dpf cleaned

Had my dpf cleaned, great comunication in the run up to a technician comming out but thats about it. Whilst he was out he carried out the service. He told me he had removed my vapouriser and cleaned it which i now know he lied about. A mechanic has since checked and found it not to be touched let alone removed and there was no way he could of done it in the space of time he was here, also managed to remove it and showed me. The technician also told me to contact them again in a time period if any problems come back, which i have same fault. I have tried many times to contact them within this time period and i get no awnser or replys.

17 de dezembro de 2025
Avaliação não solicitada
logotipo da Dpf Medic

Resposta da Dpf Medic

Good morning,

Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience did not fully meet your expectations.

At DPFMedic Ltd, we take all customer comments seriously and are committed to improving our workmanship and service. If you would be willing to share more details about your concerns, please don’t hesitate to contact us directly on 0800 001 6937. We’d appreciate the opportunity to address your issues and find a satisfactory resolution.

Your satisfaction is important to us, and we hope to regain your trust.

Kind regards,
Shayan
DPFMedic Ltd

Avaliado com 5 de um total de 5 estrelas

208 1.6d gt line DPF delete

208 1.6d gt line
DPF sorted and car runs great now. Great service

10 de dezembro de 2025
Avaliação não solicitada
logotipo da Dpf Medic

Resposta da Dpf Medic

Good morning,

Thank you so much for your kind review of our workmanship and services. We’re delighted to hear you had a pleasant experience with us.

At DPFMedic Ltd, we strive to provide excellent service to all our customers. If you have any further questions about your vehicle’s assessment or if you ever need advice—simple or detailed—please don’t hesitate to call us on 0800 001 6937.

We’re always here to help and continuously work on improving based on all our customers’ feedback.

Thanks again, and have a great day!

Kind regards,
Shayan
DPFMedic Ltd

Avaliado com 1 de um total de 5 estrelas

Stay Away From These Guys…

This company has been an absolute disaster to deal with. I was quoted £295 when chatting and texting with Shayan on their website , but the moment the technician arrived he suddenly came up with extra charges as a result of additional diagnoses. At that point I had to agree because I needed the DPF sorted urgently.
Then, as soon as I accepted the new price, the mechanic (Michael) phoned me back within minutes saying the job was finished. It was so quick that it genuinely made me question whether anything proper had been done.
Unsurprisingly, five days later the warning lights came straight back on. Since then, the company has ignored every call and messages.
What makes this even more concerning is the company’s setup. Their so called operational office on company house website is at Waltham Cross, but their official registered office is in Surrey. In my experience, details like this only added to the feeling that things were not transparent and that something about the way they operate just didn’t feel right .
Based on everything I went through, I honestly cannot understand the positive reviews online .They are fake .
I am looking at taking legal action to get my £400 back
In my opinion, these guys operates in a way that is unreliable, evasive, and deeply suspicious. Stay far away. far away from them.

25 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Easy to book - unreliable even before the work starts!

Easy to book and pay the deposit (instant bank transfer).
Look out for the early appointment slot, then the excuses when the technician hasn't turned up, then the changing of the appointment time...traffic, broken down en route...Sound familiar? Steer well clear of this company!
All communication is by text. If you ask for any official form of written communication from the company, the evasive excuses will continue - presumably to avoid tracing anything back to the company when it all goes wrong!

Ask yourself, are you comfortable with a company like this carrying out important work on your car?

13 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

6 Days later DPF Red Warning Reappeared.

On 7/10/25 DPF Medic did 20min DPF clean my 2017 Discovery Spot as Red Warning Dashboard light on - Fast service £365. - Light Off

6 days later Red DPF Warning Light reappeared - took to Landrover Specialist - they fixed everything - 1.5 days later and at £839.69 extra cost

Conversations with DPF Medic go nowhere and promised return calls don't happen.

7 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good fast service

Good fast service - contacted approx 1930 on Monday and Engineer ( Matt ) arrived at my Discovery Sport (17) 1230 hrs next day. Very pleasant and was fast, gave good explanation of work done, fault reading now gone… Invoice contained more detailed report suggesting that from the Sensor details/readings more worked was possibly needed to be done - Overall very good service and very pleasant. Price was good too.

7 de outubro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Very happy with the service provided

Very happy with the service provided, good explanation of what was wrong with my van, and given options with prices for different remedies. The engineer Daniel who attended was very polite and efficient. My van is running so much better now.

24 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My experience with DPFMedic after…

My experience with DPFMedic after trying Other companies (would rather not mention lol) Was amazing. everybody was extremely Infortmative and open about everything. Before and even after! Thinking of getting my DPF Deleted soon will be in touch guys! Thanks again

10 de setembro de 2025
Avaliação não solicitada

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