Drain Doctor - Oxford Avaliações 

Good communication and they get the job done quickly and effectively

Very prompt response and very efficient and courteous

Very helpful, took care of everything.
Although Drain Doctor (not unsurprisingly) did not pick up the phone on a Sunday evening, they did reply to an email within the hour and had someone at our premises at the time requested the following day. They were responsive on email and replied to my queries to explain how the process would work.
Brad could not have been more helpful when he arrived. We had 5 toilets that needed unblocking and a colossal mess of all sorts of unmentionables in the area around. Brad took everything in his stride, cleaned the whole mess cheerfully and without complaint, and left it better than it was in the first place. Incredible service.

Perfect. Lovely lady on the phone. Arrived in the hour. Engineer (Lewis)was great, all fixed in a sorted in a short space of time and explained what the problem was and how to stop it happening in the future. Would absolutely use this company again, Dino rod said it would take a week and a half to come out!

Called Drain Doctor due to a problem with a back feed between toilets. Lewis L identified the likely cause of the problem. On checking each toilet he concluded that the likely cause of a partial blockage had cleared itself
Lewis was very friendly, knowledgeable and helpful and because the problem had solved itself there was no charge.
This is an excellent service
George Steele

very pleasant engineer who was helpful in explaining things.

On calling the company, person who took my call was very helpful and organised appointment for very next day, which in my experience these days is very rare.
Lewis, the specialist who came to assess and give me quote was very friendly chap but professional. He gave me the quote and when I accepted the quote, he just got on with the job. He explained the process of the job and got on with the job.

This is for DD based at Silverstone. Helpful guidance/assurance ref UV drain lining during the quote stage. James and Sam turned up on time, operating their equipment professionally and worked well together to finish on time.
Excellent work gentlemen. Thank you.

Flawless service as ever! Sam Floyd was so friendly and absolutely smashed it. The level of customer service provided by everyone at Drain Doctor makes such a difference, we'll certainly be seeing them again!
From the Podium Team, Oxford.

Not an emergency job but still done within three days. The engineer arrived on time, did a clean job and did not leave until he was doubly certain all the parts of the blockage had been cleared out. Couldn’t be happier.

Brad was very helpful and clearly explained the problem we were having with our toilet/drain. He showed me the problem and is following up with a detailed report. He also advised of potential long-term solutions I could look into to avoid the problem reoccurring in the future. Very quick response and call out time, too. Would recommend!!

John, who answered my initial phone call, was very helpful and Bradley turned up as planned as agreed an hour and a half later. He cleared the blocked drain and dealt with us professionally.

I called out Drain Doctor to sort a smelly shower drain. They came as planned, diagnosed the problem as requiring a plumber and did not charge me for the call-out. What brilliant service. Thank you. I will definitely use them again.

James gave good advice regarding remedial work required and I look forward to him completing the recommendations in September

Prompt service and job completed efficiently.
A local plumber had already tried to shift the blockage in the loo without success. He suggested Drain Doctor who logged my call and gave me an approximate time of arrival. I was called back and arrived on time.

I was very impressed with the speed and efficiency of the service of Drain Doctor to clear
our blocked drain.
A most pleasant man who was extremely good at his job with a clear exlanation of the procedure.
No problems since.
Thank you for your excellent service, greatly appreciated.
Ruby

Very quick response and luckily engineer in area so convenient to drop in to assess work before deciding to go ahead. Clear communication on the job and professional and friendly service. James cleared the blocked pipe and then tested to make sure the dishwasher drained as it should.

Customer service is excellent. Sam the engineer arrived promptly and communicated when he would arrive as this was an emergency call out.
Work was completed efficiently with a clear explanation of the underlying problem.
Have been trying to resolve this problem for 2 years and now know the problem.
Thank you Sam

Excellent service as always

Brad was courteous, efficient and got the job done. Very pleased with the service and would definitely recommend.