Really great customer service from Tom from DrainDoctor. He quickly resolved the blocked waste pipe and gave me some helpful tips on disinfecting the area and keeping the drains in good working order.... Ver mais
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Really great customer service from Tom from DrainDoctor. He quickly resolved the blocked waste pipe and gave me some helpful tips on disinfecting the area and keeping the drains in good working order.... Ver mais
A empresa respondeu
Really excellent service start to finish. From calling the office to make an appointment, quote visit and then the work being done has all been amazing. Tom and Joe were lovely, clearly explained eve... Ver mais
A empresa respondeu
Sent my query Thursday morning and was quickly phoned back by a very pleasant lady who explained what would happen next. Tom arrived soon after and because the problem was complex has been back today... Ver mais
A empresa respondeu
MacAuley was brilliant, really honest and up front about what he was doing and how much it would cost. He then went one step further and checked with united utilities about road adoption and whose r... Ver mais
A empresa respondeu
UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call-outs and planned preventative maintenance. Since 1994, our local engineers have been delivering a truly 24/7, 365-day service becoming a trusted partner for homeowners and businesses alike. Find Your Local Engineer
Unit 3G, Sk14 Industrial Park, SK14 4QF,, Hyde, Reino Unido

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thanks to big tom drain was cleared in no time and cleaned up afterwards great job

Resposta da Drain Doctor - Stockport
Big Tom was friendly and professional. The job was done quickly, and my expectations managed. Will definitely call back should we have a future drain issue

Resposta da Drain Doctor - Stockport
Big Tom was fantastic he was very informative and got the job sorted out he cleaned up after himself which was brilliant, would highly recommend, he was so pleasant very impressed

Resposta da Drain Doctor - Stockport
Called for toilet unblocking 30th December and was told no one was available until the following day then was told no one available until Friday 2nd Jan - luckily I have two toilets! Not exactly the service advertised.
They say fair pricing and was expecting around £100 but was charged £285 for a basic plunge solution. Whilst I appreciate it may have been a more complicated problem and thus cost more it wasn’t so very expensive and not what I would call fair. I would expect a phased pricing based on the issue rather than a flat fee regardless. I guess I had little choice at the time but will find someone else should I need similar services again.

Resposta da Drain Doctor - Stockport
Fantastic due to a cancellation was able to get it done on the same day as contacting, guy was present and honest, was told price before work was done . Sort quick and all done.

Resposta da Drain Doctor - Stockport
Very efficient service. Lovely helpful worker arrived promptly and worked quickly. Had a bit of a problem paying as card reader not working. Overall a very good experience. Thankyou.

Resposta da Drain Doctor - Stockport
Harry was very helpful and knowledgeable. He took the time to assess the situation very thoroughly and managed to resolve the issue very quickly. He was very polite, friendly and professional.

Resposta da Drain Doctor - Stockport
Return visit to repair damage previously identified. Great job carried out efficiently and without any hassle. Harry provided visual evidence of the repair and was polite and friendly and respectful of our property.

Resposta da Drain Doctor - Stockport
Although a little late arriving the engineer found the fault and the blockage cleared. He also recommended some pipework be replaced in the near furure.

Resposta da Drain Doctor - Stockport
Tom from Stockport Hyde sorted out my badly blocked drains. Took over three hours but they were brilliant. Hard working and friendly!

Resposta da Drain Doctor - Stockport
Our experience was really good as actually thought we had a serious problem, so after superb and prompt service it turned out to be a total mistery as to what was going on??
Harry did an excellent job of lifting the very old iron lid only to find all was well. It remains a mistery. Thank you Drain Doctor for brilliant service

Resposta da Drain Doctor - Stockport
Friendly efficient service.
Can’t fault the service but I think it’s expensive. £300 for less than an hours work. Unfortunately in emergency situations it’s not practical to look for alternative services to compare charges.
If I get the problem again I’ll take more time to find a solution.
Update: hi Callum the process was followed. However it would have felt better if you’d have given me some idea of the potential cost during the phone call ie consider the simplest case. I realise that you really need to see it before confirming but a similar quote I obtained later for the same work was half the price.

Resposta da Drain Doctor - Stockport
Very speedy call out. Great advice re multiple properties affected so call UU.
So helpful .

Resposta da Drain Doctor - Stockport
Macaulay was a very nice and helpful gentleman, he explained everything he was doing and why he was doing this, and left it nice and tidy. I would definitely recommend.

Resposta da Drain Doctor - Stockport
MacAuley was brilliant, really honest and up front about what he was doing and how much it would cost. He then went one step further and checked with united utilities about road adoption and whose responsibility the problem was. Turns out it wasnt ours so MacAuley being proactive saved us £450+VAT!
Really nice mannered man who kept me in the loop the whole process, great work team Drain Doctor from start to finish

Resposta da Drain Doctor - Stockport
Thanks Macauley for the efficient work to a very high standard. Even shared some plumbing knowledge with me to top it off.
I had a blocked waste pipe causing my washing machine to back up, they unclogged in about 30 minutes!

Resposta da Drain Doctor - Stockport
Many thanks to Tom & Mac for sorting out a blockage and issue with our soil pipe. They diagnosed the problem and got it sorted within a few hours. They explained everything as they went so we knew what was going on.

Resposta da Drain Doctor - Stockport
My problem was tree roots causing the downstairs toilet to block.
Macauley kept me informed throughout the job and showed me the camera images which confirmed the issue. The toilet was removed and the blockage was successfully cleared internally.
Further preventative work was booked in for the following week.
The space was left clean and tidy after the work.
I was very pleased with the professional service I received .

Resposta da Drain Doctor - Stockport
We had a totally blocked shower and sink that filled up the shower! Tom from Drain Doctor Stockport sucked out the blockage accessing the outside waste pipe rather than internally so no mess.
Turned out there was a bodge job done on the external pipe work that we were unaware of. Tape had been used to connect the different sections of pipe work internally and this had come loose and was the cause of the waste not going down as it was all backed up.
So lucky that Tom had spare plumbing pipes in his van so he was able to replace/repair it.
Totally recommend, though the standard charge was more expensive than we had anticipated as had not been told before Tom arrived. But we had previously tried unblocking rods and chemicals to try and unblock it with no effect and would have never of realised about the tape in the pipes. Thank you Tom.

Resposta da Drain Doctor - Stockport
prompt, efficient, friendly, helpful, professional and unbeatable price. very happy with the service. would use them again.

Resposta da Drain Doctor - Stockport
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