The repair to my Air 2S gave it a new life after crashing due to the battery separation during flight. I didn’t think you could repair it for the more than a reasonable price but it flies once aga... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
I first bought my DJI Mini 5 Pro from this store. I needed to talk to the staff as I had a hiccup at some point, and it was resolved quickly. Subsequently I ordered an extra battery, and finally retur... Ver mais
A empresa respondeu
I had a wonderful experience when visiting the store regarding issues with my DJI Mini 2. That had an expired warranty. One would assume there are no options, right? However, after one phone call... Ver mais
From the first time I visited the store front, I was given recommendations and guidance. The first staff member did not feel comfortable, knowing there was someone who could help me better. They didn’... Ver mais
Detalhes da empresa
Escrito pela empresa
Located in Canada and the USA, DrDrone is a Canadian DJI Authorized Retail Store with a focus on technical support from leading industry experts. We take pride in giving each and every one of our customers industry-leading expertise about all the products we carry. We offer a wide variety of both consumer and professional drones for applications that vary from photography to law enforcement to search and rescue. In addition to our retail drones, the engineers at DrDrone can also build custom drones to design a system specifically tailored to the exact needs of your job.
Informações de contato
250 Baker Drive Suite 146, B2W 6L4, Dartmouth, Canadá
- (902)-434-2556
- info@drdrone.ca
- drdrone.ca
4,9
Excelente
457 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The guys have all been friendly…
The guys have all been friendly supportive helpful even when they didn’t have stock they looked up who had stock to help me with a TV shoot I had to get an extra drone for plus Canadians are so gosh darn nice
18 de setembro de 2025
Resposta da DrDrone
Thank you so much for the amazing review! We're so happy we could help you find what you needed. Helping the drone community thrive is our top priority.
Resposta da DrDrone
Thank you for taking a moment out of your busy day to leave us a 5-star rating. We truly appreciate your support!
Professional,courteous and fast delivery
Ordered my new drone on Thursday and got it the next day. Awesome service as always
18 de setembro de 2025
Resposta da DrDrone
We're delighted to know your order arrived quickly and safely. Thank you for choosing DrDrone!
Quick call to advice me of the order…
Quick call to advice me of the order status and an easy pick up
18 de setembro de 2025
Resposta da DrDrone
We're so glad you had a smooth experience with us! That's exactly what we aim for. We look forward to serving you again!
Quick professional handling of my…
Quick professional handling of my issue. The employee was informative and courteous. I had mininal down time.
18 de setembro de 2025
Resposta da DrDrone
Thank you so much for the 5-star review! We pride ourselves on customer support, and we're so glad our team could assist you quickly. Please do not hesitate to reach out to us if you're ever in need of assistance.
Awesome Delivery Service
Come on, why even think about it. DrDrone is awesome. Sure they have great products but it's their terrific delivery service that stands out for me. Oh, yeah, and it's Canadian (based in Nova Scotia).
18 de setembro de 2025
Resposta da DrDrone
Thank you so much for your kind words! As a small business, we always aim to deliver the best customer service experience possible. Your support means the world to our entire team.
Easy process to order my DJI Mini 5…
Easy process to order my DJI Mini 5 Pro, with a clear conversion of device+shipping+tariff costs.
What really impressed me was how quickly I received the drone. No weeks of waiting!
18 de setembro de 2025
Resposta da DrDrone
Thank you for your 5-star review! We're glad to hear that your shipping experience with us was so positive. We aim to make shipments to the USA as quick and smooth as we can.
I was skeptical at first!
I was skeptical at first!
First time ordering from a dealer in Canada for a Drone I can't get here in the US currently but the service and delivery was FAST!
18 de setembro de 2025
Resposta da DrDrone
Thank you for the fantastic 5-star review! We're thrilled your order made it to the USA so quickly. We try to make shipping to the USA as seamless as possible.
Amazingly fast service
Amazingly fast service. Delivery to Colorado was the following day after processing. Dr Drone made it seamless and handled the customs process without delay.i
18 de setembro de 2025
Resposta da DrDrone
This is wonderful to hear, thank you! Fast, hassle-free shipping to our customers in the USA is always our goal. Thank you for supporting our small business!
Great customer service
Always answer questions with respect and professionalism
18 de setembro de 2025
Resposta da DrDrone
That's the best compliment we could receive. We'll be sure to share your feedback with our team. Thank you for the 5-star rating!
Expertise When You Need It
Dr. Drone is more than a business. It is a place where expertise is ready, when & if I need it, for me to continue my passion. It is so reassuring knowing that the staff at Dr. Drone have the same love of drones that I do. Thank you for your amazing support.
15 de setembro de 2025
Resposta da DrDrone
Thank you so much for your thoughtful review! We're so glad you feel our store is the place where you can find the expertise and support you need. Helping fellow enthusiasts is genuinely what motivates us.
Great Service
Great service, had the coverage on my drone and they took care of everything!
9 de setembro de 2025
Resposta da DrDrone
We're glad our team could make your experience a positive one. Thank you for the 5-star rating, we appreciate it immensely!
I had several Phantoms that I bought…
I had several Phantoms that I bought from a camera store. When I was looking for a better machine I contacted Dr. Drone in Dartmouth. It was my good fortune that Tim Isaac took my call. He has been very professional and friendly and set me up with a Mavic 3 Pro. He is alway there when I have question and I always ready to help.
8 de setembro de 2025
Resposta da DrDrone
Thank you for your kind words! We passed your feedback onto Tim and he is very appreciative. Your continued support of our small business means a lot. We're always happy to assist you in any way we can.
Resposta da DrDrone
Thank you for taking the time to leave us a 5-star review! We greatly appreciate your feedback and we look forward to serving you again.
service continues to impress
service continues to impress. The guys are great. The company really backs up their products in the event of issues. The top shelf service just adds to the positive experiences at this location and with this company. thank you very much
8 de setembro de 2025
Resposta da DrDrone
Thank you for your kind words! We greatly appreciate your 5-star rating. Please do not hesitate to reach out to us if you ever have any questions.
Resposta da DrDrone
Thank you for taking the time to share your positive experience. We truly appreciate the 5-star rating!
Utility Drone
Hey, Experience was great. The process was smooth. From the shipping to phone call discussing issues to repair. I work for a Power Utility FortisBC and we are diving right into the use of drones. more repairs to come as we will most likely crash more of them. Thanks
12 de agosto de 2025
Resposta da DrDrone
Thank you for leaving us a review, John! We look forward to serving you again. Please reach out to us if you ever have any questions.
The staff were happy to spend time…
The staff were happy to spend time answering questions.
8 de agosto de 2025
Resposta da DrDrone
Thank you so much for leaving your feedback, Bob! We're always happy to take the time and answer any questions you may have. We provide full technical support for all of our clients. We're here to help!
Resposta da DrDrone
Thank you for your wonderful review, John! We greatly appreciate you taking the time to leave your feedback. Please let us know if you require further assistance.
Resposta da DrDrone
Thank you for leaving a review! We're so glad you had a great experience and we appreciate your support. We hope to see you again soon.
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