Dreamylily Avaliações 54

O TrustScore é 3 de um total de 5

3,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This dress fits well, the material is high quality, and the color is exactly as shown.I bought the same dress in two sizes and kept the one that fit best. Returning the other dress was very easy and r... Ver mais

Avaliado com 4 de um total de 5 estrelas

This dress was beautiful but I did not need such a big size according to the chart. It is also made for someone very tall. There was a lot of space in the shoulders which required some expensive tallo... Ver mais

Avaliado com 1 de um total de 5 estrelas

I ordered a dress from Dream Lily for a wedding well in advance, but the experience was extremely disappointing. The dress arrived after a month and a half, and the quality of the material was v... Ver mais

Avaliado com 1 de um total de 5 estrelas

HORRIBLE communication and customer service! Waited 2 weeks to be told the dress we ordered and color was out of stock, but no of course they took our payment. Takes forever for them to return message... Ver mais


Informações de contato

3,1

Bom

O TrustScore é 3 de um total de 5

54 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

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Avaliado com 4 de um total de 5 estrelas

Beautiful colour

Beautiful colour, packaged lovely, unfortunately it is too big on me, I have lost weight and I’ll look at ordering again in May as the material is lovely and it is stunning.

14 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This company is not responsive to my concerns

This company is not responsive to my concerns. I have tried to return a dress that had a defective zipper and get a full refund. They have repeatedly asked me to keep the dress for a reduced price. I do not want to keep a defective dress. I have disputed this charge with my credit card company.

9 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I love this dress,

I love this dress,! I looked at this site when my daughter got married 7 months ago but allowed myself to be talked out of ordering. Now that my son is getting married I decided to go ahead and order this dress.
I'm so happy I did! The quality is excellent and I received my dress in just over 2 weeks! I ordered it in 2 sizes because I wasn't positive which would work best. I ended up keeping the larger size even though I will have to alter it a little bit.

14 de fevereiro de 2025
Avaliado com 5 de um total de 5 estrelas

Feel like a princess

I was surprised by the material quality. It has a full skirt as it has crinoline added to it. My main concern with this company is I used their try on dresses which would have been fine but I could never get the size that I needed or the color choice. I did get this dress to try on in a different color and took a chance when I bought the color I got. I would say go up a size or 2. This is not the size I would normally wear. Also if you need the dresses fast it took almost a month to get. The try on dresses came in about 5-7 days after ordering.

28 de fevereiro de 2025
Avaliado com 5 de um total de 5 estrelas

Mother of the Bride Dress

Custom order made to my measurements. When I put it on it fitted perfectly and I felt like a million bucks. Received many compliments on the day. Customer Service team very helpful and rushed order in time for my daughter's wedding. Customer Service emailed to check extra measurement I gave to make sure it was correct. (I have short neck to waist as I am 157cm tall.) Will order again and recommend to everyone. Impossible to find a well fitting dress to fit mature mother-of-the-bride that is also flattering, but this was perfect. Its not heavy and cumbersome; I was able to help with the grand children, running around no problem. Quality of fabric and quality of workmanship impeccable. You cannot go wrong. Couldn't be happier.

17 de fevereiro de 2025
Avaliado com 5 de um total de 5 estrelas

Beautiful dress

Order the dress true to your size, it runs accurately to your size. Still may need a few alterations . Very comfortable and beautifully made. Great color!

12 de fevereiro de 2025
Avaliado com 4 de um total de 5 estrelas

Nice dress.

The dress looks nice on . I will need to alter it as the length is about 4 inches too long for me.

The only reason that did not give 5 stars is that it took almost 4 weeks for delivery.

3 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bait and Switch company

This is a typical Chinese switch and bait company. Ordered two Mother of the bride dresses early January 2025, tried to cancel the order after waiting 6 weeks for its arrival, only to be told the order had already been placed and was about to ship. After waiting another 6 weeks, the two dresses finally arrived, AFTER MY OCCASION HAD ALREADY PASSED. After contacting customer service to request a refund, they waited another week to tell me I should try to "sell it at a flea market or give it away" as the return would be quite costly. They offered a $20 credit (on a $287 purchase) which I declined. I have contacted my cc company to decline the charge which they are in the process of doing. DO NOT PURCHASE FROM THIS COMPANY. THEY ARE LIKE THE OTHER THREE COMPANIES I purchased dresses from who made it virtually impossible to return even though the website had complimentary reviews and a return policy that made it sound like it would be easy. My cc company said they DO NOT LIKE IT when the customer gets the cc companies involved, as it gives them a poor rating for future credit. I hope to receive my credit, although I'm not hopefully, just wanting to make certain others are NOT TAKEN like I was in dealing with a very unreputable company.

7 de janeiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I should have read the reviews prior to…

I should have read the reviews prior to ordering, I had the same experience as everyone else. It took a LONG time to get my dress, then it was too big. I told them I want to return, I had to send pictures of how it didn't fit me. Then they told me to have someone alter it and/or sell it at a flea market. They said they'd only give me $25 back, dress was $146, then they offered $30....still waiting to get the shipping information to send back. STAY AWAY FROM THIS COMPANY!!!!

4 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This company is a total rip rip off!!

This company is a total rip off. First it took over a month to receive my order. I ordered 2 different dress styles, and ordered the size after taking measurements and using their size chart. They were way too big and had a horrible smell to them. I emailed them about returning and they said they don’t refund dresses in ordered in the same size (what does that even mean??). They offered me $30 WHAT? No, I want a 100% refund, as stated in their return policy. DO NOT ORDER ANYTHING FROM THIS COMPANY!!

23 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

HORRIBLE

HORRIBLE! I ordered a dress from my mother for my wedding that she found and liked. When she got it, it was way too big and she didn't like it. I looked up their return policy did what they requested they tried to get me to keep it to alter it or sell it at the flea market - they offered $25 and then $30. The dress is 165 dollars. While this is my fault as I usually do research the companies she buys from, I was busy and just ordered it and it's just a scam. There is NO other way to put it. Stay away from this website, I will be reporting it.

19 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible company

Terrible company. They say they accept returns. When I tried to return the dress. They tried to get me to keep it to alter it or take it to a flea market to sale (there words). They would only offer me a $25 refund on a $150 dress.

2 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Company deserves a negative star review!

If I could I would give this company a minus star review. I ordered 2 dresses from them. I received them too late for the event they were intended. They were poorly made anyway so I returned them promptly at my own expense. In spite of endless emails, the company refuses to refund me. Now it appears they have ghosted me. Absolutely do not ever order anything from them! Poor quality and poor customer service!

16 de setembro de 2024
Avaliação não solicitada

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