Very professional kind and knowledgeable staff. Helped me out with an issue that was resolved immediately with efficiency, and also successfully thorough. Thanks again for your time and amazing effor... Ver mais
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Veja o que dizem as avaliações
Feels a bit bait and switch on their "Christmas Delivery" just to get sales... They ultimately will just generate a shipping label and pretend like they are using a shipment date from USPS however thi... Ver mais
A empresa respondeu
Customer service is efficient but company refuses to accept preloaded Visa gift cards. This makes it impossible to buy for friends or more distant relatives. I truly believe this is because they hop... Ver mais
A empresa respondeu
What a great company! Incredibly responsive to all questions, and they provide quality products. My grandson already purchased their soccer ball, and asked for a Dribble Up basketball for his birthday... Ver mais
Detalhes da empresa
Escrito pela empresa
Dribbleup is at-home fitness made fun! We offer Smart Gear that pairs with your phone or tablet to provide instruction, track progress, and motivate through the Dribbleup App. Our products include Smart Basketball, Smart Soccer Ball, Smart Baseball Glove, Smart Tennis Racket and Smart Fitness Gear, with more to come!
Informações de contato
130 New Hyde Park Road Unit DU, 11010-2909, Franklin Square, Estados Unidos
- hello@dribbleup.com
- dribbleup.com
Respondeu a 62% das avaliações negativas
Normalmente responde dentro de 1 semana
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Very cool product- great customer service
Very cool product. I bought one soccer ball and one basketball and my boys love them and the training drills. I also found customer service to be incredibly fast and helpful. The tripod I ordered broke and they responded to my email right away (on Christmas day!) To offer a replacement or refund. Great company!
Awesome customer service
Awesome customer service! No Haggle, No Hassle just professionals at work.
Great experience so fat
I will admit I didn’t really believe I would be able to get stronger or learn and skills on the app but after having the ball and being able to do lessons either live or on my own time I have learned so much and gotten stronger in my weak hand , P.S I really recommend coach Dante he is a very great explainer on the drills we learn and he takes everything slow for best results .
My boy loves it!
When my order didn't show up even…
When my order didn't show up even though the carrier said it was delivered, they did not hesitate to send me a replacement. I really appreciated their ease and eagerness to help!
Unhelpful “customer service”
Unhelpful “customer service”. Unapologetic. Several items were not as advertised.
Customer service was very quick and…
Customer service was very quick and helpful..
Great products, AMAZING customer service!!
These are awesome, we bought the soccer ball and the baseball glove for our Grandsons for Christmas.... They love it!!! We had a small issue with one of the stands, they had a new one shipping the very day I emailed about it. The program seems to be just as great as the customer service!! Thank you Dribbleup!!!
Perfect Customer service
Perfect Customer service. I failed to read everything before I placed the order and they patiently helped with several items questions! Thank you!
Puppy craziness
I ordered the basketball and baseball glove for Christmas. Unfortunately my puppy got a hold of the glove and tore apart the fingers. I emailed dribble up and asked how to buy another one. They sent me another glove FREE of charge. Amazing customer service. We will definitely buy more items!
Excellent customer service
Excellent customer service! My kids love the soccer & basketballs. So far, the only Christmas present they haven’t gotten tired of!!
The basketball changed how I play and…
The basketball changed how I play and has improved my games so much. There’s no doubt in my mind that no matter what Dribble up product you buy will improve you significantly in whatever sport you play.
I ordered a baseball glove for my boys…
I ordered a baseball glove for my boys for Christmas. I however did not read what I was ordering and ordered the wrong glove. I wrote an email Christmas morning and to my surprise they responded right back and we’re very understanding. They sent me the return label and the new one is on its way! Excellent customer service for sure!
Great product and Customer service
I ordered the basketball as one of my sons Christmas gifts I kept checking to see if it would be here was worried it got lost and emailed customer service they mailed me a replacement right out in case the first one got lost I got the first ball but there customer service is great and he loves it!!
Good purchase
Good purchase! Fast response to my email questions!
DribbleUp Basketball Purchase
DribbleUp Basketball has it figured out… My 6 year old son loves to practice basketball now… The app has clear and detailed audio / video instructions and it’s simple to operate… There are tons of streaming options with loads of inputs, features, and content… The sleek design and the yellow color of the basketball stands out… Hopefully he can get a basketball scholarship so his mom and dad won’t have to pay for college… Wishful thinking 🙌🏼
Great Customer Service on my return
Great Customer Service on my return. Thanks I accidentally ordered the wrong ball.
Awesome customer service
My son was very excited for the Dribbleup basketball, but received the wrong size. Jane in customer service jumped right on my issue and helped with the exchange! Can't wait to see him use this awesome product.
Customer service was excellent
By mistake I bought basketball instead…
By mistake I bought basketball instead of soccer ball. I reached out to customer service and they emailed me with prepaid shipping label to exchange one for a soccer ball. They made the experience effortless. Eagerly awaiting for the soccer ball ⚽️😊. Best customer service ever
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