Drive365 Car Rental Avaliações 

Stay away!! €700 euro deposit not returned. Read the other reviews, this is a pattern for them.

ATTENTION ARNAQUE CAUTION JAMAIS RESTITUEE
Je suis passé par le site BSP-AUTO pour reserver un vehicule pour mon voyage en grèce (héraklion) pour une semaine du 24/06 au 30/06/2025.
Le véhicule a été restitué en parfait état et à l'endroit demandé.
Nous sommes mi-novembre, je n'ai toujours pas retour malgré mes dizaines d'appels.
Faites attention!!!

Die Übergabe des Mietwagens im Dunkeln am Straßenrand war schon komisch, aber an sich hat es geklappt und auch mit dem Auto war alles in Ordnung. Nur dass man 5 Monate warten muss, nach unendlichem Schriftverkehr und erst nach Drohen mit einem Anwalt, bis man seine 900€(!!!) Kaution wieder bekommt. Auf gar keinen Fall werde ich hier nochmal einen Mietwagen buchen.

DON'T EVER RENT CARS FROM THIS COMPANY.
THEY ARE SCAM.
One star is to much, but we can't give less.
We rented a car from drive365 Markopoulo Avenue, Athen, picked it up from OTOQ.rent same adress, and the payment was handled via Next Deal EE situated in Heraklion. Very confusing.
They reserved a deposit at Euro 900,00 in case of any damage, missing petrol ect. We delivered har car back without any damage and the correct amount of petrol.
The company has unjustified withdrawn the deposit on our account. We have wrote several email to different company, but never got the money back. Now they have even stopped answering our emails.
STAY AWAY.

Perfect rental, good communication during rental period, but it took a while (3 weeks) for the refund of €900 deposit to be returned. They did apologize for the inconvenience in a nice way though after asking. Would therefore recommend!

Malgré une voiture rendue en parfait état à Athènes en mai 2025, ma caution de 900 euros ne m'a toujours pas été remboursée en octobre 2025 et ce malgré de nombreux mails ! C'est honteux ! inadmissible ! c'est du vol !

Noleggiato una macchina ad agosto 2025 e attendo ancora il rimborso di 900! Una vergogna G54331151

Scrivo per dare speranza agli altri clienti. Oggi in data 15/10/2025 mi hanno rimborsato con bonifico istantaneo 900 euro di caparra dopo che ho mandato una valanga di mail sia a vip cars (motore di ricerca che ho usato per la prenotazione), sia a booking. Alla fine mi hanno detto che l'indirizzo a cui scrivere era claims chiocciola driverse punto rent. In bocca al lupo a tutti!

Recently hired a car from Tivat airport, Montenegro. Having read the reviews after booking, I was more than a little concerned but I have to say, the whole process was absolutely fine. The office is in a weird little back room behind some garages and not too easy to find but they sent a helpful whatsapp video of how to get there from the terminal. The man who handed over the keys was nice, spoke very good English and did not try to upsell insurance when I said I'd already purchased some through a third party. Also made sure that the deposit on my credit card was a temporary hold and not an actual charge, so that was fine. The car itself was a bit battered and made a few odd sounds but honestly, who cares. It cost us about €10 per day so I can hardly complain and it got us around for 10 days without issues. Upon return, there was nobody in the office so I had to send a video via whatsapp of the car and leave the keys inside it but got confirmation there and then that it was all ok and that my deposit hold would be returned to my credit card. Upon checking 10 minutes later, it had disappeared from my pending transactions entirely so seems to have been returned immediately. Overall, for the absolute bargain money, it was a surprisingly good experience.

The worst car rental company in Europe!!
They will take your deposit and not return it to you, despite the car you brought back being in perfect condition.

Finger weg!!!
Betrug ist vor Programmiert ziehen die kaution von der Kreditkarte ab anstatt zu blocken. Habe ein Auto vom 31.07.2025 bis 14.08.2025 gemietet und 1200 Euro Kaution bezahlt heute 05.10.2025 noch nicht wieder bekommen. Erspart euch den Ärger lasst es einfach sein. Ach übrigens nach einen Monat scheinen ihn die ausreden auszugehen sie antworten nicht mehr so das ich jetzt Strafanzeige stellen werde.

I am very disappointed with this car rental company. It has been over a month since I returned the car, and I still haven’t received my refund. I have contacted them several times, but nothing has been resolved. This is unacceptable and very unprofessional. I would not recommend this company to anyone.

Ribadisco, sono dei ladri..assolutamente da evitare. Il mio deposito di 900€ è sparito e non rispondono più(macchina riconsegnata il 12 luglio). Mi hanno risposto alla recensione precedente ma mi confondono con qualcunaltro, quindi non sanno neanche con chi stanno parlando. Vergogna

All went smooth ,nothing to complain ,brand new Peugeot 208 ,with 7000kms on the clock ,used my credit card and money were released after 25 days as indicated in the rental agreement. Our card was credit and we didnt have any issues at all but in any case you have the option to pay a bit more for full insurance and no need to worry about the money blockage .As i said,brand new cars which is the important in a car rental business.

Top!
Véhicule impeccable. 208 avec 12000km
Personnel aimable et disponible.
Je recommande.
Prix imbattable

It's a scam. They take 900€ from you, tell you that you will receive them in 30 days. Haven't received anything, they do not respond, they disappeared with the money. Do the right thing and avoid this company at all costs. I'll sue them with the lawyers to receive the 900€ back at this point..

I wish I had seen these reviews before going to this extremely unprofessional car company that treated us like shit. WE ARE 3 MONTHS IN AND I STILL DO NOT HAVE MY EFFING MONEY!!! They keep giving the bs excuse of “I’ve sent this matter to accounting and waiting for them to send receipt”. Like wtf? A deposit done with a credit card, much better returned they the credit card. They are still in asking to provide an IBAN which is not the form of reterned payment should be. The And actually this was supposed to be an hold not a an actual transaction.

Also, Closer to the end of the trip the window buttons did not work, they said it was my fault and had to pay $300+ euros. The buttons just stopped working!!! It’s not a user error when it’s mechanical.

I want my money!!!! I swear I’m bringing in my lawyer. This is no joke. That’s a big amount of money and I’m not letting this case rest

AVOID the dealer Drive365 (otoQ) in Greece - Scammer and dishonest !!!
The car dealer has not/did not want to refunded the deposit for the deductible!!! I had to wait more than 3 months !!! and send numerous emails.
They didn’t want to refund it, even after several email requests and after I had already sent different (all) documents and they kept asking for more.
They are never reachable by phone and emails are only answered after weeks.

Hi,
I had booked with Drive365Car Rental in Crete, Greece on 1st August 2025. Its been 45 days since i returned the car in perfect condition and the company agent confirmed the same and said the deposit amount will be refunded in 30 days. All attempts to contact the company executive has failed as they don't pick your calls or respond to messages. I also emailed the company to no avail or response. This is a serious issue now as 900 Euros has been debited from my card instead of just blocking the amount as is the general practice with rental cars. This kind of delay in refunding the deposit amount is totally not acceptable and necessary steps need to be taken by the company to revert the amount at the earliest. Booking reference no CJT -182982905.
Thank You

SONO DEI LADRI.

Non saprei da dove iniziare:
dopo 30 minuti si sono presentati all'aeroporto, auto con ruote sgonfie e sistema in allarme, alla riconsegna volevamo farmi lasciare l'auto incustodita e li ho aspettati per 30 minuti, correndo poi per non perdere il volo. la cosa peggiore è che ben 1 mese dopo la riconsegna mi hanno addebitato 300€ per la pulizia dell'auto perché sporca di sabbia (cosa normale in un isola). INOLTRE NON RISPONDONO NE ALLE EMAIL NE AL SERVIZIO CLIENTI (CARJET COME INTERMEDIADIO, UN'ALTRA COMPAGNIA TERRIBILE)

PESSIMI, ho iniziato la mia mozione con la mia banca.