I had been delivered a car that had faulty windscreen wipers, then the second car had a suspect cheap battery, the car wouldn't start and I called the break down people multiple times. In the end I w... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
What an amazing experience, and so competitively priced too. The team were so helpful and on hand to promptly answer any question by phone or email. The lease hire was so easy unlike other companies w... Ver mais
A empresa respondeu
I had an issue and had to call their helpline where I spoke to Yossef. He was brilliant, he checked everything with his manager, and even after I went away thinking nothing more could be done, he... Ver mais
A empresa respondeu
Having been a Fan of the “ Car Subscription “ Industry for a fair few years now, and ,as a current subscriber, with a Citroen Lease near to end I have become accustomed to the process. I wanted... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Drive Fuze is a monthly car subscription service, combining maximum flexibility with minimum hassle at a fair price, for busy people who need a car to support their short-term circumstances or lifestyle and enjoy the freedom of living life on their terms. Drive Fuze’s competitive, all-inclusive monthly package includes: • The car • Comprehensive insurance • All servicing and maintenance • Road tax • Breakdown cover • Fair wear and tear on tyres • 1,000 miles per month (which can easily be extended if needed) • UK based customer services team, available 24/7 • Plus the option to add another driver for an extra £10 per month. Why buy when you can subscribe?
Informações de contato
Denbigh House, Denbigh Road, MK1 2DF, Milton Keynes , Reino Unido
- 0330 118 0947
- support@drivefuze.com
- drivefuze.com
3,3
Bom
67 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Needed a car quickly for work and drive…
Needed a car quickly for work and drive fuze have provided me with a vehicle fast great customer service and prompt delivery would recommend to anyone
8 de março de 2023
Avaliação não solicitada
Resposta da Drive Fuze
Hi Joel,
Thank you for the review, It was a pleasure to deal with yourself! I hope you are enjoying the vehicle.
Please feel free to contact us at anytime with any queries or requests you may have.
Kind Regards
Heather Emmett
Customer Service Manager
I would highly recommend Drivefuze if…
I would highly recommend Drivefuze if you are looking for a subscription vehicle. The price is very competitive and the customer service is excellent. Nothing is too much trouble from both Sophie and Heather.
9 de março de 2023
Avaliação não solicitada
Resposta da Drive Fuze
Good Afternoon,
Thank you so much for the lovely review, both myself and Sophie thoroughly enjoyed liaising with you and ensuring everything was planned and completed how you required.
Please feel free to contact us at anytime with any queries or requests you may have.
Kind Regards
Heather Emmett
Customer Service Manager
Great experience and Highly recommend Drive fuze
I was looking for a short term car subscription plans as a temporary measure when I came across Drive Fuze website. The complete process from putting an application through to arranging delivery of the car was so smooth and stress free. I would like to highlight the customer support team which is one of the best I have ever come across. Sophie handled all my queries so efficiently and politely. The car was delivered within days time on my request once the application was approved. The car was delivered by Ronnie (very professional and polite) in immaculate condition. I also received a courtesy follow up call from Sophie to make sure everything went well on the delivery day and I was happy with the car. I am very pleased with the service and highly recommend Drive fuze.
25 de fevereiro de 2023
Avaliação não solicitada
Resposta da Drive Fuze
Hi Kalpit,
Thank you for taking the time to write such a lovely review, I am so pleased to hear your experience with us has been positive. Its wonderful to hear direct feedback for Sophie and Ronnie too.
Please feel free to contact us at anytime with any queries or requests you may have.
Kind Regards
Heather Emmett
Customer Service Manager
Well organised company
Well organised company, excellent customer service ! The car is fantastic I really recommend Drive Fuze !
16 de fevereiro de 2023
Avaliação não solicitada
Resposta da Drive Fuze
Good Morning,
Thank you so much for a lovely review, we are so pleased to hear how happy you are with the service here at Drive Fuze.
Please feel free to contact us at anytime with any queries you may have.
Kind Regards
Heather Emmett
Customer Service Manager
Easy to order. Delivered as promised. Simple return.
Ordered a car very easily online. I changed to a different car easily through their email address, before it was delivered. The car arrived today and is virtually new. The price is also good when compared to other short term hire options.
Update two months later - I have now handed the car back, as my own car is out of the garage. Returning the car was also easy. As on purchase, I messed them about over the return date, as my plans changed, but they could manage this and the customer service was great.
I would be very happy to use DriveFuze again and wish them the best for their new business as it grows.
8 de fevereiro de 2023
Avaliação não solicitada
Resposta da Drive Fuze
Hi Neil,
Thank you so much for the amazing review, I am so pleased to hear that everything has gone well for you so far & hope to continue that impression throughout the life of your subscription.
Please feel free to contact us at anytime with any queries or requests you may have.
Kind Regards
Heather Emmett
Customer Service Manager
Very happy so far!
I have been browsing for a flexible, transparent and customer-centric company for a car subscription and DriveFuze really ticked all boxes for me. I am very impressed with their fast, efficient and friendly service. The car was delivered on time and it's a brand new one :) The experience has been amazing so far!. Great customer service - prompt response, friendly and professional. It really couldn’t have been more easier to order, pay and take delivery of a new car. Highly recommend!
31 de janeiro de 2023
Avaliação não solicitada
Resposta da Drive Fuze
Hi Sateesh,
Thank you so much for the wonderful review, I am really pleased to hear you have enjoyed the service so far!
As mentioned before, please feel free to contact us at anytime with any queries or requests you may have.
Kind Regards
Heather Emmett
Customer Service Manager
So happy I found this company
So happy I found this company. Previous provider stopped so I needed a new car fast and the staff are great to deal with. The website and onboarding is simple and I had a new car within 4 days!!! So far very happy customer looking to be long term customer
5 de janeiro de 2023
Avaliação não solicitada
Resposta da Drive Fuze
Hi Jason,
Thank you so much for the fantastic review - it has been a pleasure liaising with you.
As mentioned before, please feel free to contact us at anytime with any queries or requests you may have.
Kind Regards
Heather Emmett
Customer Service Manager
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