The provider arrived quickly and changed the tire. However his truck was hit by a passing vehicle. A very scary experience. Glad he was all right. When calling into the support line prior to a provi... Ver mais
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Veja o que dizem as avaliações
The app was initially easy to use but getting accurate information after that was nearly impossible. At first they said one technician would take 100 minutes. Then they reassigned me to someone else w... Ver mais
A empresa respondeu
I had to google “roadside assistance in zip code” not sure what I would get, pleasantly surprised by response by everyone. Starting with initial contact person all the way through to person who showed... Ver mais
A empresa respondeu
Upon calling for assistance to jump start my battery located at my apartment, was met with upmost and timely response. Service tech took time to remind me to drive my car for charging purposes before... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Drive Roadside Assistance provides fast, reliable roadside assistance across the U.S. and Canada — no membership required. Connect instantly with licensed, insured, and background-checked providers for towing, jump starts, flat tires, lockouts, fuel delivery, and more. With 24/7 nationwide coverage, upfront pricing, and average response times of 25–45 minutes, Drive Roadside is the trusted choice for roadside help anytime, anywhere.
Informações de contato
Estados Unidos
- 1-800-674-4027
- service@driveroadside.com
- driveroadside.com
Need a receipt or refund?
4,4
Excelente
4 mil avaliações
Respondeu a 79% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Best Roadside Assistance
Called in service company fast they had great and knowledgeable staff that came with compassion and quickly helped with the problem
5 de outubro de 2025
Resposta de Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Thank you for helping us
Thank you for helping us with my vehicle bring to repair shop.
7 de outubro de 2025
Resposta de Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Saved from a tire blowout while towing
They responded and arrived within 20 minutes. Provided the needed service in a quick, professional manner. And we were on our way again.
5 de outubro de 2025
Avaliação não solicitada
Resposta de Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Scumbags
I would give this company a 0 star if possible. We had to pay 200 dollars to even get on the phone with somebody. Could not complete the service and did not even get dispatched. They will not refund the 200 dollars. Absolute scumbags. You know a company is shit when you can’t write a review on their page. Never use these greedy bastards
25 de julho de 2025
Avaliação não solicitada
Resposta de Drive Roadside Assistance
We're truly sorry to hear about your experience and appreciate you bringing this to our attention. This is not the kind of service we aim to provide, and we apologize for any confusion or frustration caused.
If you have not already received a refund, please visit driveroadside.com/billing to submit a refund request so our team can investigate and make things right. Thank you again for your feedback — it helps us improve.
The driver was great and as soon as he…
The driver was great and as soon as he was assigned, he communicated. I did make the mistake of Calling before a provider was assigned and they were a little short. But the driver was just great.
6 de outubro de 2025
Resposta de Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Resposta de Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Very quick reply and response time and…
Very quick reply and response time and Tyler was so wonderful and answered all of my questions
3 de outubro de 2025
Resposta de Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
The driver was knowledgeable
The driver was knowledgeable, friendly, and patient.
4 de outubro de 2025
Resposta de Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Thank you!
Wonderful and kind technician, easy to get set up to request assistance and super
affordable.
2 de outubro de 2025
Resposta de Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
The tech was very timely
The tech was very timely. He called me right away to let me know where he currently was and his ETA.
4 de outubro de 2025
Resposta de Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Will use this service again
My service provider arrived quickly with state of the art tools. The service provider was friendly and professional. I highly recommend this company and will use this service again.
29 de setembro de 2025
Resposta de Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Very Efficient
Although I felt it was too expensive for changing a tire it really was quick service after I paid. The guy who came was very nice and efficient
2 de outubro de 2025
Resposta de Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Resposta de Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Aaron arrived promptly to service my…
Aaron arrived promptly to service my car
Aaron was very professional in handling my vehicle
30 de setembro de 2025
Resposta de Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Satisfy customer
Thank you so much. This was my first time I ever had to use this service. It took bout and hour and 40 mins. But that's to be expected. I was given ETA updates. Tyrek was courteous and thoughtful to this old man. A 22 mins fixes. He place the damage tire in the back . And made sure I was good with the service . Which was more than what was done when I went to have the tire fixed at a tire center beginning with a f. .. I must mention that the call center operators were very helpful when I call during my wait with ? s.. thank you for being efficient.
28 de setembro de 2025
Resposta de Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
B&A Towing showed up before ETA and was…
B&A Towing showed up before ETA and was extremely courtesy and professional. Even verfied my roadside assist problem before loading my Raptor up on the tow truck. Would definitely recommend them for roadside assist!!!!
30 de setembro de 2025
Resposta de Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
The employee called me
The employee called me, told me to drive to a local tire shop to get my tire fixed. No assistance was provided, and I was still charged $199. I will be disputing this.
30 de setembro de 2025
Resposta de Drive Roadside Assistance
We're truly sorry to hear about your experience and appreciate you bringing this to our attention. This is not the kind of service we aim to provide, and we apologize for any confusion or frustration caused.
If you have not already received a refund, please visit driveroadside.com/billing to submit a refund request so our team can investigate and make things right. Thank you again for your feedback — it helps us improve.
Satisfied
They made it there in an hour. Put my spare was on but flat. The tow truck driver didn't have a compressor. Which I found odd for someone coming to check a flat tire. Glad I was at home not on the side of the road some where.
27 de setembro de 2025
Resposta de Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
The person was as prompt as they could…
The person was as prompt as they could have been given the distance they had to travel to get to me. Once there they were quick and very friendly
27 de setembro de 2025
Resposta de Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
FRAUD
FRAUD. You billed me when it was supposed to go through AAA. I am disputing this charge with my bank!
I didn’t call you for service. You hijacked my AAA call.
28 de setembro de 2025
Resposta de Drive Roadside Assistance
Unfortunately, we are unable to offer a refund in this case, as the service was rendered as requested.
However, you are welcome to use the receipt we provided via email or access it through driveroadside.com/billing, to seek reimbursement from AAA, as they may provide reimbursement.
We appreciate your feedback and the opportunity to improve.
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