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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Everything seems legit until you get to the point where it asks for a $30 fee. That is a red flag to me and after coming to this site I decided not to go any further.

Avaliado com 1 de um total de 5 estrelas

Beware this company is getting rich from charging everyone $30 and then telling you your application has been denied. The only way you get any correspondence is by leaving a bad review. Once you see t... Ver mais

Avaliado com 2 de um total de 5 estrelas

Before I file a dispute, I am reaching 48 hours since paying the $30. My bank statement says "Flex, Santa Clara CA" as descriptor and nothing more. When I search for additional information for the way... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Submitted a cancellation via their website, which took a ridiculous amount of time to go through, but once the page finally loaded, I received confirmation that it was cancelled. Submitted a support t... Ver mais

Detalhes da empresa


Informações de contato

1,7

Muito Ruim

O TrustScore é 1.5 de um total de 5

29 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Submitted a cancellation via their…

Submitted a cancellation via their website, which took a ridiculous amount of time to go through, but once the page finally loaded, I received confirmation that it was cancelled. Submitted a support ticket inquiring about this and why it said I'd been denied, requested a refund, was informed that while they won't typically refund the $30.00, they'd approve it in this instance as a courtesy. Still haven't received that refund and it was "approved" on 06/11/25. Also their e-mails constantly throw an SPF failure and end up in my list of denied e-mails. Seems like a very shady business, will be reporting them to the FTC and Ohio AG.

23 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

i just paid the $30 for application fee…

i just paid the $30 for application fee & hoping I get a response in a timely manner or ill be filing a dispute as well , should have apps & website to make it less scammyish . i hope to hear something or im gone start a lawsuit based on everything posted vs a dispute. it will be a Lawsuit

20 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Buyer beware more than likely will not…

Buyer beware more than likely will not be approved. They’re getting as many applications as they can for 30 bucks. Nothing is wrong with my credit, but they said there was something wrong. It’s not legitimate.

31 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

$30 Get Rich Scam

Beware this company is getting rich from charging everyone $30 and then telling you your application has been denied. The only way you get any correspondence is by leaving a bad review. Once you see the pop up for the application fee for a soft credit check that should be a red flag. Change your practices. A denial should be instant not 6 months down the line.

6 de janeiro de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Before I file a dispute

Before I file a dispute, I am reaching 48 hours since paying the $30. My bank statement says "Flex, Santa Clara CA" as descriptor and nothing more. When I search for additional information for the way it's listed or for any location information on drivewithflex.com, I am not getting anything to pull up. Prompt response is requested or a dispute will be filed.

10 de janeiro de 2025
Avaliação não solicitada
logotipo da Drivewithflex

Resposta de Drivewithflex

Hello Megann,

Could you please provide your contact information? Currently, we are unable to locate your details in our customer database.

Avaliado com 1 de um total de 5 estrelas

I had to dispute my $30 application fee…

I had to dispute my $30 application fee and get my money back because I woke up and it was a $30 transaction from flex and it identified as a computer company.. NOT a car leasing company ‼️‼️🚩🚩🚩

16 de novembro de 2024
Avaliação não solicitada
logotipo da Drivewithflex

Resposta de Drivewithflex

Hi Yolonda,

Thank you for bringing this to our attention. After a thorough review, it appears there may be some confusion, as we don’t have a record of you as one of our customers. It’s possible this transaction is associated with a different company.

We recommend reaching out directly to the company listed on your transaction for further clarification. If there’s anything else we can assist you with, please don’t hesitate to contact us. We’re here to help!

Avaliado com 1 de um total de 5 estrelas

False Company or Just Bad Customer Service

I have done two separate applications and paid the application fee. I received a confirmation email both times but that was the only correspondence I received from them. There is no number to call and emailing proves useless as well. I recently sent an email only to receive an automated response. This was the response:

"Thank you for contacting Flex!

If you are an existing customer, please contact us using the support email provided in your welcome email for any assistance regarding your current application.

For all other inquiries regarding a new Flex lease, please visit our Support Center for answers to the most frequently asked questions. Please note that we do not offer live support for non Flex customers at this time, but our comprehensive support resources should address most questions and concerns.

Best regards,

Flex Customer Service"

Now, I have read the responses to the negative reviews. If I filled out the application improperly or if I was denied due to poor credit, shouldn't you be sending out some kind of correspondence to let people know what is going on? Let the person know their application is incomplete or that they were denied due to poor credit. Why let people continue to submit applications? Are you content with taking people's money and not delivering results? This may not be a scam, it may be a legit company. If so, there needs to be some serious work done in the customer service department and the entire website needs a revamping. You guys need to get it together or shut down.

30 de outubro de 2024
Avaliação não solicitada
logotipo da Drivewithflex

Resposta de Drivewithflex

Hello Jared, we apologize for the inconvenience. We attempted to reach you by phone, but we didn’t receive a response. We were unable to verify your income due to a possible overstatement. We’ll be sending another email to request additional financial information, as the initial verification attempt was unsuccessful.

Email:
jkesselman71@gmail.com

Phone number:
9178879932

Name:
Jason Kesselman

Avaliado com 1 de um total de 5 estrelas

A $30 application fee to lease a…

A $30 application fee to lease a vehicle??? 😂 if you fall for that clear scam that’s on you. Never heard of such a thing. Prices too good to be true? That’s because it is! They don’t even allow comments on their instagram page so no one can burn their scam and they can take advantage of unsuspecting people.

19 de setembro de 2024
Avaliação não solicitada
logotipo da Drivewithflex

Resposta de Drivewithflex

Dear Mr. Orlando Villasenor we tried to reach out to you to verify your income at ovillasenor23@gmail.com but we did not get a response.

Avaliado com 1 de um total de 5 estrelas

Scam scam scam I did multiple…

Scam scam scam I did multiple applications going back 6 months. No phone numbers on the site. And any number you find for road service or warranty phone number isn’t associated with them . The concept is good I felt with a company that did the same in Florida. But eventually went bankcrupt. Just stay away

2 de setembro de 2024
Avaliação não solicitada
logotipo da Drivewithflex

Resposta de Drivewithflex

Hi Channel Perez, we are a fully digital car buying experience, and while we understand your concerns, your lack of qualifications doesn’t support labeling us as fraudulent. Once approved, you'll receive an account and a toll-free number for customer support.

Avaliado com 1 de um total de 5 estrelas

Scam same thing happened with me $30…

Scam same thing happened with me $30 charge my account and no contact do not use this company there is a flex lease website but it's not this one with the rainbow logo.

30 de agosto de 2024
Avaliação não solicitada
logotipo da Drivewithflex

Resposta de Drivewithflex

Hello, Clifton. We couldn't find your information in our customer database. It seems that some customers are confusing us with another car company called Flex.

Avaliado com 1 de um total de 5 estrelas

Scammers

Scammers , fake everything

24 de agosto de 2024
Avaliação não solicitada
logotipo da Drivewithflex

Resposta de Drivewithflex

Hello Mr. Pierce Webb unfortunately, after checking our database, we were unable to find any record of you as a customer.

Avaliado com 1 de um total de 5 estrelas

I will adjust to 5 stars if I get a…

I will adjust to 5 stars if I get a response. It's been 4 days since I sufficiently completed the application. I see many responses from the business not taking ownership of a poor customer experience by claiming the customer didn't properly fill out the application. If that's the case, your system has a bug because it's allowing for the app to be submitted, conveniently along with the $30 fee so to put it back on anyone but your devs is embarrassing. This is a self imposed SLA of 48 hours, so the negative reviews are inherently self inflicted as well. Hoping to change this to 5 stars soon. THERE HAS BEEN ABSOLUTELY NO ATTEMPT TO CONTACT ME. I'VE CHECKED SPAM AND HAVE 0 MISSED CALLS. Own your experience and get better instead of pawning off the negative experience onto your end users. It's sad, stop it lmao

4 de agosto de 2024
Avaliação não solicitada
logotipo da Drivewithflex

Resposta de Drivewithflex

Hello Mr. Jared Berke,

After reviewing your application, it appears that you did not qualify for a lease. The specific reasons will be detailed in the denial letter, which you will receive via United States Postal Service.

We look forward to the possibility of working with you in the future.

Flex Customer Service

Avaliado com 1 de um total de 5 estrelas

This is a scam.

This is a scam.. my credit is a 800 and make 6 figures a year. And told me that I had poor credit history, insufficient income, limited credit history. And turn me down lol... Do not pay the application fee it's a scam

6 de agosto de 2024
Avaliação não solicitada
logotipo da Drivewithflex

Resposta de Drivewithflex

Hello Sean,

After reviewing your credit application, it appears that it was not completed correctly. Our records indicate that we attempted to contact you via phone and email to verify some information, but we did not receive a response. This is actually why we charge an application fee—to ensure that applicants pay attention to the process and to maintain efficiency in our finance department.

Flex Customer Service

Avaliado com 1 de um total de 5 estrelas

Scam

Scam. Start your chargeback now.

1 de agosto de 2024
Avaliação não solicitada
logotipo da Drivewithflex

Resposta de Drivewithflex

Hello Faiz,

After reviewing your credit application, it seems that some information was missing or incorrect. We tried to reach you via phone and email to verify these details but did not receive a response. This is one of the reasons we charge an application fee—to encourage thoroughness in the application process and to ensure our finance department can operate efficiently with an applicant.

Please check your inbox.

Flex Customer Service

Avaliado com 1 de um total de 5 estrelas

NO CUSTOMER SERVICE AT ALL

I applied on their website, paid the $30 application fee and received a confirmation email from them saying they received my application. That was back on July 18, 2024, it's now August 1, 2024, and haven't heard anything back from them. I have tried to contact customer service to no avail, you send an email to their customer service email address listed on their website and all you get back is some automated response that doesn't address what your original questions were! There is no phone number listed to try and contact them!

18 de julho de 2024
Avaliação não solicitada

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