Ordered the above from Dry Verge and Roofline Direct. Very happy with the service provided, quick to dispatch goods. Good communication from business. Did’nt arrived on the day indicated by the cou... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The website was easy to use and the range of products was more then enough for my requirements. Although my experience with dry verge and roofline dircet was brilliant, there couriers were not so grea... Ver mais
Ordered materials for 2 dry hips over Christmas when they were closed for the holidays. Order arrived promptly in the new year with one item missing. After a couple of emails and an apology the missin... Ver mais
I made an error when ordering which was spotted by Marc who then chased up to ensure I got what I really needed. Excellent customer service, quick delivery and saved me quite a bit of money as well... Ver mais
Detalhes da empresa
- Loja de materiais para telhados
- também em
- Loja "Faça Você Mesmo"
- Loja de acessórios e ferragens
- Loja de artigos para reforma residencial
- Loja de Materiais de Construção
- Loja de materiais de isolamento
Sobre Dry Verge And Roofline Direct
Escrito pela empresa
Specialists in Dry Verge and Roofing Materials
Dry Verge and Roofing Direct are proud stockists of industry leading suppliers such as Klober, SAMAC, European Plastics, Clear Amber and many more- meaning we only supply the best roofing materials. With convenient and competitively priced roofing products that meet customers needs & exceed expectations, you can trust us to deliver high quality service that supports you & your project, saving time and money.
First Class Customer Care
We pride ourselves on efficient, effective and personal customer service. With a specialist team contactable on a range of platforms and almost 24-7 we will support you and your project. We know that issues sometime occur, but believe it is how these are responded to and dealt with that really matters – we guarantee a quick, human and personal response-something that can be rare in the modern, online world!
About Dry Verge & Roofline Direct
We began in 2020 as a small, family run business in Kent and have since expanded into a leading online roofing merchant. As a specialist in dry fix, with an ever-growing product range and constantly evolving list of suppliers, we are sure to have what you need.
Our business constantly adapts to face current challenges and meet customer needs. With an understanding of the difficulties with high energy costs, the cost of living, the fast paced modern world and with a passion for high quality service, our team of experts will support your project.
With competitive prices, that we are constantly updating and comparing, as well as options for express delivery, we are sure to get quick and quality roofing products to your door: site or residential.
For all of our products in one place, have a look at our interactive brochure! With an ever-growing product list; if we do not have what you need on the website, we can contact suppliers and find what you require.
The Dry Verge and Roofline Direct team hope you enjoy our products as much as we enjoy offering them to you. If you need any further support, don’t hesitate to contact us.
We have a range of platforms to do this, offering an almost 24-7 customer service with our online chat service.
VISIT OUR WEBSITE
CONTACT US
Informações de contato
The Oast, ME19 6BJ, Kent, Reino Unido
- 01622 296228
- info@dryvergeandrooflinedirect.co.uk
- dryvergeandrooflinedirect.co.uk
4,6
Excelente
560 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 40% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Klober Loft vent trays
Ordered the above from Dry Verge and Roofline Direct. Very happy with the service provided, quick to dispatch goods. Good communication from business. Did’nt arrived on the day indicated by the courier even though they gave me a time slot of 08:00 to 18:00. Couriers DX, who ever they are . Contacted Dry Verge, very helpful polite and asked me to call again if the goods didn’t arrive the next day. They arrived early the next day, so, full marks for Dry Verge, less impressed with DX couriers
15 de outubro de 2025
Fast delivery
I emailed the company after I placed the order as I was up against it for time, 48 hours later the good arrived, great customer service!
8 de outubro de 2025
Contents Missing
I had a parcel delivered from Dry Verge, the contents were missing. I emailed the company and within 1 hour, I had a reply with a positive outcome, the director of the company himself replying and confirming my original order will be re-despatched and be with me within 2 working days. Excellent service.
Thank you.
10 de outubro de 2025
Avaliação não solicitada
Where’s the rest of my delivery
Not very happy spent over £700 pounds with them last week part of my delivery was missing was told they were going to contact me 7 days ago to tell me what they were going to do about it and haven’t heard anything even though sending more emails since, would rather deal with local companies
30 de setembro de 2025
Great prices
Great prices, great choices, quick delivery, dimple online ordering
3 de outubro de 2025
Avaliação não solicitada
Really good service
29 de setembro de 2025
Dry verge system.roduct good,Roofline direct after…
Product good, Roofline direct after sales service rubbish will not be using them again.
25 de setembro de 2025
Resposta da Dry Verge And Roofline Direct
Hi Ian,
We’re disappointed to read this review, especially considering how your order was handled. Your first message described the wrong item as missing, which understandably caused confusion. Despite that, we acted immediately and resent the correct connectors without hesitation — no proof or images requested, simply taking your word to get it resolved quickly.
When our team politely sought clarification, your response was “JUST SORT IT.” That kind of communication isn’t acceptable, particularly when we’re trying to help. You also called on Friday, and I personally confirmed the replacements were already on route at that point.
To then leave a one-star review calling our after-sales service “rubbish” is unfair and misleading. We did everything promptly, clearly, and professionally.
As a family-run business, we go out of our way to look after our customers — but we won’t tolerate rudeness or continue to deal with anyone who doesn’t put the full picture across publicly.
Dry Verge & Roofline Direct
Resposta da Dry Verge And Roofline Direct
Hi Kevin,
Brilliant to hear — thanks for the 5⭐!
Glad everything arrived on time and well-packaged. If you need anything during install (tips, extra fittings, anything at all), just give us a shout.
Appreciate you choosing us,
Dry Verge & Roofline Direct
Resposta da Dry Verge And Roofline Direct
Hi there,
Really appreciate the great feedback — glad to hear everything arrived on time and that you’re pleased with the product!
Thanks again for ordering with us — we hope to deal with you again soon.
Good communication product was squashed…
Good communication product was squashed during transit as I took the delivery off the van with the driver and see it was underneath weighted goods .
Fortunately There was only minor damage and I still was able to use but very twisted which makes fitting harder . I think all of this was done in transit so the supplier really needs to speak with the delivery company
18 de setembro de 2025
Resposta da Dry Verge And Roofline Direct
Hi Peter,
Appreciate the positive feedback and the fair review — glad to hear communication was good and the product was still usable.
Sorry to hear the parcel arrived with some minor damage. Unfortunately, it sounds like this happened in transit rather than at dispatch, but we completely understand the frustration. We’ve already raised this with our courier to help prevent it happening again.
Thanks again for taking the time to share your experience — we appreciate your business and hope to work with you again soon.
DHL courier appalling
Product was sent via dhl. It was due to be delivered on the Wednesday didn’t turn up I paid extra for 1-2 day delivery. Then was meant to be delivered on the Thursday and it wasn’t it said tried to deliver no one in, my wife works from home and checked cctv no attempt made. Spoke to the driver on Friday when it was delivered and he said the road was busy on the Thursday so didn’t stop. Our road has two lanes, a 1.8m pavement and a drive that can take 8 cars.
Spoke to DHL helpline and they would get a 0 out of 10 for helpfulness and caring about my parcel.
Very disappointed
22 de setembro de 2025
Resposta da Dry Verge And Roofline Direct
Hi Rik,
Really sorry about this — that delivery experience isn’t acceptable. You paid for 1–2 day delivery and, from what you’ve described (and what the driver admitted), DHL fell short. Thank you for the detail; it helps us escalate properly.
We’ve raised a formal complaint with DHL and will be reviewing this route with them.
Quick and efficient service
Quick and efficient service, with a quality products and great price.
18 de setembro de 2025
Resposta da Dry Verge And Roofline Direct
Ho Gareth,
Thanks for the great review! Really pleased to hear you were happy with both the service speed and the product quality — we always aim to deliver exactly that.
Appreciate your order and support — hope to deal with you again soon.
DC Roofing services Very quick service and products
Very quick service and products
15 de setembro de 2025
Resposta da Dry Verge And Roofline Direct
Hi Dennis,
Thanks a lot for the review — really pleased to hear you were happy with the quick turnaround and service!
Appreciate the support and look forward to working with DC Roofing again soon.
Great service.
Easy to navigate web site items reasonably priced and order dispatched and I received it within a couple of days.
17 de setembro de 2025
Resposta da Dry Verge And Roofline Direct
Hi Clifford,
Thanks so much for your kind words! Really pleased to hear you found the website easy to use and that your order arrived quickly — that’s exactly what we aim for every time.
Appreciate the support and hope to serve you again soon.
Resposta da Dry Verge And Roofline Direct
Hi Neil,
Thanks a lot for the great feedback! Really pleased to hear you found our team helpful over the phone and that delivery was prompt — that’s exactly what we aim for.
Appreciate your order and support. Hope to work with you again soon.
Great service from simple ordering and…
Great service from simple ordering and prompt delivery
4 de setembro de 2025
Resposta da Dry Verge And Roofline Direct
Hi Andrew,
Thanks so much for the 5⭐ review! Really pleased to hear you found the ordering process simple and delivery prompt — exactly what we aim for every time.
Appreciate your order and support — hope to work with you again soon.
I’m a regular customer of permaroof
I’m a regular customer of permaroof, always a great service and prompt delivery.
2 de setembro de 2025
Resposta da Dry Verge And Roofline Direct
Hi Daniel,
Thanks for taking the time to leave a great review — really appreciate it! Glad to hear everything arrived promptly and you were happy with the service.
Always good to see repeat customers coming back — look forward to helping again soon.
Quick delivery
Quick delivery, good product - did exactly what I needed and expected
2 de setembro de 2025
Resposta da Dry Verge And Roofline Direct
Hi David,
Thanks for the great feedback! Really pleased to hear your order arrived quickly and the product did exactly what you needed — that’s what we like to hear.
Appreciate your support and hope to deal with you again soon.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.