Dublin Airport Avaliações 

Utterly disgusting behaviour by T1 security staff. I was rushing to catch my flight and had a small trolley. I was about to take my bags off the trolley to go through the check in, when this man shouted at me to leave the trolley. So I rushed and brought the trolley to the wall,where other three trolleys were left previously. He then shouted that I had to bring it all the way down where I took it from... I told him I had to go to catch the flight and that my bags were heavy to carry, when he threatened not to let me through barriers. I was then stopped by the female guard on the other side of barriers, who made me wait for the supervisor. I was very distressed fearing I would miss my flight back to my son. The supervisor made me apologize to the staff who was a bully. Wait for this. Both of my bags were then searched by a security guy of similar origins as the first bully. He didn't hide the fact he was asked to do this by his colleague. I asked what his name was and he lied about his name. Jack is never a name of someone from Eastern countries. Immediately another security colleague rushed to me and shouted if I wanted to catch the flight. He basically was threatening me that they can detain me simply because I was asking questions . On my question about what his name was he said 'none of your business'. I hope someone will call gardai on them because it was a harassment. Someone in charge hired these bullies and they have to be fired. Put me off to come back. It's better to take a ferry next time.

The staff in fast track security were SO rude. Have been in 5 airport s in the past two weeks. And this time I forgot to empty my water bottle. They were giving out to me
The airport should have a place to empty water people are human they do forget sometimes. But to give out to me the way they did! Not acceptable! Otherwise everyone else were very nice in the airport

3 am in the morning airport fairly quiet BUT big queues at security due to not enough staff being used, very very slow getting people through X ray body scanner, running out of trays, slow to open extra security lines. WTAF. This lead to an unnecessary and looong log jam and passenger frustration which was TOTALLY avoidable.

Awww I mislaid my cabin bag in T1 and two members of security staff assisted me so kindly all around airside to locate it. Thank you so much.

Avoid the airport and the city sorry guys any other place in Ireland far better.

Security search rude and not nice experience.

Scanning a bag then sending it through twice when going for a plane simply ridiculous just search it.

I can see why the city struggles first and last impressions count.

NOT a family friendly airport. No matter what any gate agent tells you in any airport, they won't deliver buggies to the gate, so unless you insist on taking it on the plane with you, good luck with carrying your kid all the way through immigration to the baggage claim.

Security staff is rude and shout at you! Bags search they don’t even ask your permission to search your bag! Where’s the manners? Can I search your bag? Plus they turn they back at you so you can’t even see what they doing inside your bag! What if you broke passengers zip bag? If they claim something is missing!!! Ridiculous organised and rudeness!!

Airport Security.

My bag was put through, with coat boots and liquids in a tray as usual. It was then diverted to behind the screen and I had to wait at the end while the staff scan & look through the other trays to see what the hold up is.

My tray needed to go through again...apparently like many others.
Slow wait.

But this isn't what causes the 1 star review.
When they checked my liquids, because the hold up lay within that area, I realised my small bag was missing, with passport, clothes, gifts etc in it. I asked in a rather panicked way where it was and they didn't know.

After several minutes of searching they found it and a new older guy accused me of abandoning it on the passenger side of the screen.

He would not listen or accept that the last time i had seen or touched it, it had been in the tray that THEY had possession of, with my coat and boots etc.

He just kept talking over me saying another passenger found it and handed it in and that I had abandoned it.

Then adding insult to injury, whatever they'd done to my bag had left it with a broken zip. Which they denied, saying it came to them like it. I was not happy, it had been a brand new bag for the trip.

Very disappointed and actually angered by their dreadful lack of care, concern or responsibility.
A simple apology could have diffused the whole thing.

Schlecht gelaunte Security Mitarbeiterin! am frühen Morgen, macht richtig Laune.

I flew from Kerry to Dublin for an overnight stay and had no issue with liquids in my hand luggage didn’t need to be taken out of my bag while going through security and there was no limit. For anyone who doesn’t know Kerry airport is quite small with only 2 security check points.

Today from Dublin that has 10+ security stations I was requested to take all my liquids out of my hand luggage and into a little plastic bag. I was completely unaware of this, I was then told I was only left 1 bag so was left with no option but to dump the excess liquids. I find this absolutley ridiculous with the lack of consistency within airports especially flying within the country! All my limits were 50mls and less I am very disappointed to be going home without some of my items

Awful service at the departures.
Even though it wasn’t busy 5-7 people stood at the departures area just monitoring people. No help offered - I had to wait for instructions to go in. And also very rude comments were made for no reason.

Big shout out to Sabrina/Theresa from The Mama Mia girls at T2 this evening.. A pleasure to meet and chat .. Slainte in a true Irish fashion 🍷

8out8 USB Sockets not working. Terminal 1 gate107 two sockets out of 3 not working.. Airport floors needs to be tidy up... Some chairs are in such bad state its embarrassing... Food is very expensive bring your own.. It used to be my favourite airport so sad to see gone to dogs.

Since Ryanair employees are part of work force on the airport I have no choice to give it one star. I'm using Ryanair for meany ears and in last few level of there incompetence and rudness went beyond every limit . Wery shameful for the airport

Sitting in the plane last 30 min waiting to open ducking doors
Joke….one off the worst
Update…
Another 10 min and still in the plane….any chance to land in cork or Belfast?

The toilets weren’t super clean but ok. The airport was clear and no long lines. Wait a little while at security and then long route to the gate(10 minutes from T1) with nice shops everywhere / super many places where you can drink / eat something.

I'd give zero if I could. I travel a lot and i rate this airport even worse than CGD which I thought was atrocious. We had a 2 hr transfer time scheduled between flights which we thought should be more than sufficient. On landing there were no signs anywhere giving details of departures. Sadly the interconnecting route had just been closed so we had to go out of the airport and go through customs again. Several items had to be rescanned for no apparent reason and had to wait another 10 mins to retrieve bags That took another 50 mins and we managed to get to the desk 2 mins before the gate closed. This was the last thing I wanted as I have a heart problem. NEVER AGAIN!!!

What has happened to Dublin Airport. I know some areas have improved and they are working on it but overall, it's increasingly becoming worse every time you go. Cheap and nasty furnisgings, no shops other than alcohol or makeup. Outside terrace bar is like something from the roughest towns in England. So many tourists come through this airport, it would great if it was clean and presentable.

Power not working again at the desks in the airport. Chairs not fit for purpose and broken. Poor show - no attention to detail. Particularly frustrating when you have a long wait. Need a complete overhaul of the facilities for laptops and phones!!

Dear Dublin Airport
What has to happen to improve your security screening service? Appalling customer service skills. I am sure all passengers do understand the security protocols have to be followed, but please be more selective in the hiring process. A quick example:
security officer: I need to call the supervisor as your vest tested positive …
Me: please do but please do not make me miss my flight.
security officer: I can’t promise you that ( with a cheeky smile over her shoulder)
WRONG ANSWER!!!, dear so, it would sound much better if you said : we have procedures to follow but rest assured we will do our best to run through quickly, or simply-WE’ll DO OUR BEST NOT TO! Short and I would not call it sweet, but I call it professional.
Another thing, it seems like the slower you move, the better chances you have to get this job. We are not friends, dear SO! you are in the job because we travel. God forbid if another pandemic came…
Pointless to go into details about what followed next. Learn to read people!!! Get proper trained staff as we are paving our way for the presidency of the Council of the European Union. Be prepared. You’ve 12 months to improve this service. BTW, may I ask only if those trays are ever cleaned? 🤔