Duckbe Avaliações 

Egg stamp didn't work. Sent pics. They sent me two sock bags. Other than blowing my nose, what good are they? Go elsewhere to shop and find a seller in the western hemisphere.

2 weeks ago, I placed an order for a BLUE hat and got a red one. I re-ordered and got a red hat again instead of blue. It clearly shows a blue hat when I bring up my order! What is the problem/ I like the hat, not the color!

Ordered a custom branding iron for my woodworking projects and the iron came incorrect. Took pictures of their website info, along with a picture of what they sent. Have waited over 2 weeks without any acknowledgement of receipt or any type of remedy. Would not buy anything else from this China based firm!

This company will send the incorrect item and will not respond to your support request.

I ordered a 2XL tshirt from duckbe that was more like a medium. When I reached out to the company to ask how to return the item, they were very slow to respond, usually taking at least 24 hours to write a 1 sentence response. The responses I was given were vague and when I finally told them I just want to return the item, I was told they considered it personalized and so I couldn't return it. This was a standard t-shirt sold on their site with NO customization except me picking the color and size. This company is a total scam and I would not recommend anyone buy anything from them. You can likely find the same item at a more reputable company. I am now left to dispute this charge with my ban, as I refuse to let this company keep my money! Horrible company!

The website is completely lacking in pertinent information for first time buyers. Descriptions are vague and sample pictures do not match
end products in size. They don’t give any indication that the burning logo tool you are buying does not even come with a heat source. Then to resolve the disappointing order, they only offer you a discount on another product. A better description would have solved all problems. I now own a useless paperweight.

The term branding iron indicates that there is a heat source. I have no idea how I’m supposed to use this thing that I received in the mail today because it does not have a heat source. I want it replaced or I want my money back.

I ordered a personalized golf ball stamp for my boyfriend and received it in the mail yesterday. I was thoroughly impressed! I opened it up in the car after picking it up from my PO Box and tried it out instantly to see the overall quality and was blown away. I was worried the logo I provided would not meet standards, but it actually blew me away. Thank you so much. My boyfriend loves it, too!

DO NOT do any business with this awful website. They messed up by wood brand & customer service does not reply. Two separate emails & no reply in over a week. Don’t waste your money as you can’t even leave a review. $70 down the drain. Hope this helps steer you clear!

I ordered a personalized Easter Bunny - it arrived quickly and absolutely perfect. It is just darling and I am so excited to be giving such a lovely gift to my granddaughter!

Do NOT buy from Duckbe! They sent me a completely non-functioning unit and have been non-responsive via customer support. I have a video that demonstrates.

Ordered and received the product, which was inverted (burned around the logo instead of burning the logo itself). Customer service was the worst - finally responded to see pictures of it (which were sent) and the lack of responses after that were extremely frustrating. And when they did finally respond after multiple chasing, it was not helpful and clear they had no plans on resolving the problem. Would never buy from this company again.
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UPDATE: Despite the company’s reply below promising a refund or replacement, I emailed them immediately as requested and have received zero response. It seems the public reply was just for show. Still no resolution.

Garbage company and would not recommend! Sent me an iron and brass brand and the iron doesn’t even work. Reached out various times with no response or intent to make right. This company is a complete fraud and once they have your money they are out! I hope everyone reads this message and stays far away from these scammers!!!!!’

Placed an order- order came in and it was missing the main piece- emailed, sent messages on social media, and left reviews asking for contact. No one got back to me and without the heating piece for the branding tool we cannot use it. Over $100 completely wasted.

I ordered a hat (mediocre Chinese quality at best) and paid $25.95 for 10 business day shipping that did not arrive in time. Had to fight for a refund and then they only refunded half the expedited shipping. Wouldn't recommend.

Received four hats just over a month after ordering. Two of the four hats were wrong. Ordered a black and brown cowboy hat for my son received two RED hats. They will be fun play hats for him but definitely not ones he can wear outside the house. No response to multiple emails sent before and after delivery.

Sent me the wrong item. Very disappointed. Have not been able to find customer service on web site

Ordered one inch stamp for Farm Fresh Eggs. Received a 1/4 inch golf ball stamp. Printing so small cannot read it. Trying to contact Duckbe but no response. It’s clearly wrong , Enclosed with stamp are directions on how to use golf ball stamp. Makes no sense

I ordered a personalized branding iron and received a digital proof just a few hours later.

I placed an order in october, after checkout I never received a conformation number, let alone shipping information. When looking up information for the site links that are on the site did not work. PLEASE BE VERY CAREFUL WHEN ORDERING WITH THIS PLACE. As a consumer you should not have to send several emails to find out the basic information of your order. Information that should be provided from the business. When they finally responded they asked for an order number... Again.. not anything they ever provided. I had to send a screenshot of the draft off my bank account in order to get any kind of order information. I ordered 2 items and they finally sent a tracking number, again i had to email and ask with who as USPS , FED EX, UPS did not recognize the number. They had to send me that info and it was with a company ive never heard of. One item has been delivered today, but not the 2nd item that was ordered with it. Again.. NO COMMUNICATION THAT ONE MAY SHIP FIRST OR ONE HASNT SHIPPED OUT YET. I am on my 9th email with them.. it shouldnt be this hard to get needed information from a business. This is information any other small business would provide to a customer for piece of mind. Read the reviews before you place an order.. as it wasnt until after they got my money that I realized all the negative reviews. No consumer should ever feel as if they have been taken advantage of especially when they are trying to contribute to small businesses. The business should be far more courteous in providing the basic information of order number, conformation number estimated shipping, order has been shipped and delivery tracking WITHOUT the consumer having to send email after email to get this information. Very dissatisfied and will not order from here again.