I purchased 3 sweaters and they arrived within a few days. I was delighted with the quality and colours but better still was the price. Having been reduced in price I also applied the discount vouc... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Really nice products, stylish and well made but unfortunately, very small to size. Fortunately, they were very easy to deal with and a refund was issued in full very quickly.
I had purchased from Dunedin Cashmere when we visited Edinburgh, so I knew the quality of knitwear. I'm very pleased with my cashmere jumper and with the fit. It is a very good weight to wear unde... Ver mais
Super soft lambswool, bright colour, this scarf makes me happy! Thank you Dunedin Cashmere! It arrived far faster than expected and I’m utterly delighted,
Detalhes da empresa
Informação fornecida por fontes externas variadas
Dunedin Cashmere is a traditional Scottish clothes shop stocking cashmere clothing for men, women and kids. Buy online or by visiting our store in Edinburgh.
Informações de contato
Edinburgh, Reino Unido
- contact@dunedincashmere.co.uk
- dunedincashmere.co.uk
4,4
Excelente
6 mil avaliações
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fast delivery and nice item
3 de abril de 2025
Sizes are inaccurate
The sizes stated are not accurate! Neither of the jumpers ordered actually fit
3 de abril de 2025
Ordering was easy and goods were very…
Ordering was easy and goods were very nice, my husband was pleased with his gifts,
Delivery was very quick, I would buy from this company again.
Many thanks
31 de março de 2025
XXL is much smaller than I expected.
I just ordered three jumpers in "The Sale" ... great price, great pattern and a good quality, but, when they arrived very (and I mean VERY) small for what I'd expect from an XXL
I'm just trying to return them at THEIR cost, I'll keep you updated !
We'll see if their Customer Service is as good as everything else !
8 de abril de 2025
Avaliação não solicitada
Great scarf and quickly delivered.
1 de abril de 2025
I gave it five stars because…
I gave it five stars because unfortunately the jumpers fitted very badly but my refund came through so quick.
28 de março de 2025
Large Navy Pom Pom
The Pom Pom received had the popper part attached to the Pom Pom but the other part of the popper to attach it to the garment wasn’t supplied. Paid premium postage but took too long to arrive and therefore could not give as I birthday gift as arrived too late.
28 de março de 2025
Resposta da Dunedin Cashmere
Dear Karen Greenhalgh,
Thank you for taking the time to share your feedback regarding your Large Navy Pom Pom order. We sincerely apologize for the inconvenience caused by the missing popper component and the delayed delivery, which affected your plans for the birthday gift.
To ensure your satisfaction and promptly address the issue, we have issued a full refund for your order. Additionally, we are reviewing our shipping and quality control processes to prevent similar occurrences in the future.
We truly value your business and hope to have the opportunity to serve you better next time.
Delighted
Purchases arrived beautifully packaged and in good time. Lovely soft items, which I am delighted with. Many thanks.
25 de março de 2025
Not a pleasant experience
I ordered 5 items from Dunedin. I sent a mans jumper back which was not knitted but a polyester fabric and had an incredibly long thin body and arms equally unreasonably long . An appalling product. I also returned 2 lambswool/cashmere scarves, advertised as very soft which were not. One blanket scarf was superbly soft and well packaged so I ordered some more for presents. They came rolled up and unpackaged, squashed in a small plastic delivery bag. They had obviously been well fingered as they were not up to the standard of my first order. One had a price label and a security tag on it so seems to have been on display in a shop. Very disappointed. Will not buy again.
27 de março de 2025
Resposta da Dunedin Cashmere
Dear Edna,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear about your recent experience—it’s certainly not the level of quality or service we aim to provide.
We appreciate you letting us know about the issues with the jumper and scarves, and we understand how disappointing it must have been to receive items that didn’t meet your expectations. Your comments regarding the packaging and condition of the blanket scarves are particularly concerning, and we will be reviewing this with our dispatch team to ensure it doesn’t happen again.
We’re pleased to hear that one of the blanket scarves met your expectations, and we regret that the others didn’t match that same standard. The product with the security tag and price label is especially troubling, and we’ll be looking into how this occurred.
We have sent you a prepaid return label, this will arrive in a separate email. Please use this to return the products if you wish to receive a refund or have the tags taken off.
Your feedback is incredibly valuable to us, and while we're sorry to hear you won’t be shopping with us again, we truly appreciate your honesty. Should you wish to discuss your experience further or if there’s anything we can do to make this right, please don’t hesitate to get in touch.
Lovely tartan throw which arrived very…
Lovely tartan throw which arrived very quickly. Would recommend.
27 de março de 2025
Lovely jumper and fits perfect
Lovely jumper and fits perfect. Very good quality and a very reasonable price. Thankyou!
26 de março de 2025
Super fast service and quick delivery…
Super fast service and quick delivery half way around the world.
25 de março de 2025
As reliable as ever for this excellent…
As reliable as ever for this excellent jumper
25 de março de 2025
Excellent quality and arrived as…
Excellent quality and arrived as confirmed by email.
Fantastic value for money and have let all my golfing friends know where to buy these.
Many thanks.
14 de março de 2025
Avaliação não solicitada
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.