The Threesixty Smart Fan Gen 2 heater has not lived up to expectations. I was attracted to the design and positive reviews but now find the latter mystifying. The noise levels on medium and high powe... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The products are stunning but the app functionality is a complete scam. It’s been three days since I can’t connect my devices through the app due to server issues. This means you’ll be stuck with a... Ver mais
We have been using the BlueAir air purifier for several months now and it is incredible the amount of particles it filters. My daughter doesn’t cough as much any more. Really great product.
I changed my mind and wanted to amend my order - customer service were fast, friendly and helpful when I called them. Loving the product, which I chose after reading online reviews, especially the... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Duux UK | Designed for better air
Escrito pela empresa

Designed for better air
The Dutch brand Duux has been a specialist in the field of air treatment for twenty years. Duux believes in the importance of a clean and healthy living environment for everyone..
Duux products are beautifully designed to blend perfectly into any space. Pure Dutch luxury with an international appeal; our products now help make homes healthier and more comfortable in over 30 countries around the world.
A healthy lifestyle isn't just exercise and a diet. Did you know that many health problems are due to poor air quality? We spend an average of 90% of life indoors, where air quality is up to 5 times worse. Considering that you breathe 20,000 times a day, it is very important to pay attention to the air quality.
Informações de contato
Unit 400, Buckingway Business Park, CB24 4UQ, Swavesey, Cambridge, Reino Unido
- contact@duux.co.uk
- duux.co.uk
Respondeu a 6% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Bought it for my son
Bought it for my son, he really likes it, it’s quite and powerful.

Resposta da Duux UK | Designed for better air
Ordering process easy and design of…
Ordering process easy and design of website very good. Products are of good quality.

Resposta da Duux UK | Designed for better air
This is the best fan ever so quiet and…
This is the best fan ever so quiet and give wonderful cool air.
Love it

Resposta da Duux UK | Designed for better air
Terrible customer service
Emailed about Fan not working the day after it arrived still have not heard back over 7 working days later, unsure how I will be able to return for a refund at this point, terrible customer service

Resposta da Duux UK | Designed for better air
Outstanding customer service.
Outstanding customer service.
I ordered a duux whisper fan from Fashion world catalogue and it was missing the remote. I reached out to Duux direct rather than sending item back and reordering and they kindly sent a remote control which came the next day. Quick email response and Outstanding friendly customer service. The fan is amazing quality and worth every penny, best on the market.
Thank you Duux

Resposta da Duux UK | Designed for better air

Resposta da Duux UK | Designed for better air
Duux Whisper Fan
Great service - very quick delivery and good communication. The fan is absolutely wonderful!

Resposta da Duux UK | Designed for better air
Great customer service
This is the type of customer service that will ensure I use this company again.
Simon was very helpful and sorted my problem with speed efficiency and politeness.
I’m one very happy customer.
Thank you.

Resposta da Duux UK | Designed for better air
Duux Whisper Flex
Der Ventilator ist leider ein grosse Enttäuschung
Nach einem Jahr Benutzung hat der Ventilator plötzlich angefangen zu klopfen. Während die Nacht im Schlafzimmer war bei dieser Geräusche unmöglich einschlafen. Der Ventilator müsste ich zurücksenden zur Reparatur. Nach Eineinhalb Monat ist Antwort gekommen dass der Ventilator nicht mehr reparierbar ist und würde mir ein Ersatz geliefert. Wenn der Angekommen ist, gleich nach auspacken und zusammenbauen ist ein widerliche Enttäuschung passiert im Sinne dass der neue Ventilator hat bei Umdrehung sogar noch Schleifende Geräusche verursacht welche ist etwa gleich schlimm oder schlimmer gewesen als die klopfende Geräusche. Also der Schluss Resultat ist: dass sich der Ventilator nicht rentiert zu kaufen. Obwohl ist das Design ganz schön und Propeller verursacht minimale Geräusche muss ich sagen dass die innere Qualität Betreffend Motor und die Konnektivität App Von diesem Produkt ein miserable Schrott
Gemacht hat.

Resposta da Duux UK | Designed for better air
Excellent service
Easy to order and superfast delivery.
So pleased I bought this. It's actually for MY DOG!
She sleeps on my bed and is a double coated border collie. When it's above 20 degrees in the bedroom she's too warm.
I've used a really old fan for absolutely years but could only have it on the slowest setting due to intrusive noise.
This fan is SO much better. Seriously quiet, super adjustable to your requirements, AND it's remote controlled. Total winner for me.
Im very pleased with my purchase, my dog loves the breeze, I love the quiet of it as it doesn't disturb my sleep.
Well worth the money and i wouldn't hesitate to recommend it to anyone who needs a really quiet, easy to use, and versatile fan.

Resposta da Duux UK | Designed for better air
A huge fan.
With the Whisper fan, I can finally put my night sweats to bed.
With its quiet sound and whispering sweet nothing into my ear at night, I am lulled to sleep by its gentle breeze. Too much? No problem. with a swift adjustment by remotely pressing some buttons I can keep it at any pace of my choosing. And with its height adjustment, it can keep me cool wherever I need it to be.

Resposta da Duux UK | Designed for better air
The fan is working excellently
The fan is working excellently. It is very quiet and efficient. The one star was is because their website at the time of ordering was a bit of a mess with a couple of out of date promotions still showing. When I emailed about this I was told that I was mistaken, and the promotions ( one saying that the price was £99) had vanished. No word of apology. This doesn't effect the product, which I recommend, but rather reflects the company's attitudes.
Fan just what I needed
I purchased a fan at the start of June, to use in very hot weather. I haven't needed to use it much but I have been delighted with it. My version has a remote control (not an app). This works perfectly.
I am delighted with how effective the fan is & virtually silent. I can use it during a Zoom session without it disturbing anyone.
The online purchase & delivery was easy and quick.

Resposta da Duux UK | Designed for better air
Which Recommended and for good reason
Duux have been a pleasure to deal with, the order was easy and the delivery was fast and well packed.
The instructions to put the fan together were brilliant and finally the fan is amazing.

Resposta da Duux UK | Designed for better air
We bought one whisper fan and liked it…
We bought one whisper fan and liked it so much we bought another. very quiet and very efficient . Like having the timer as an hour gets us off to sleep .
Made such a difference to the bedrooms as the house has dormers and it’s like sleeping in the loft , very very hot.

Resposta da Duux UK | Designed for better air
Fab fan
This fan is brilliant. Apart from going from side to side it goes up and down too, plus you can have a gentle breeze or half a gale. It’s very quiet and there is a night time option too when it’s super quiet, couldn’t be happier with my choice of fan. Oh yes, and there’s a cover to keep it in when it’s not required.

Resposta da Duux UK | Designed for better air
I bought the whisper fan
I bought the whisper fan. It does its job quietly, so full marks for that, and overall seems well made. I do have a couple of criticisms - the 26 levels of air flow is irritating, as it just makes changing the fan speed more laborious than it needs to be. Really, a dozen levels would be plenty!
Also whilst it is well made that description doesn't extend to the little cradle which comes with it for the remote control. That thing is awful - has a very loose feeling connection to the main body such that it easily falls off when you need to move the fan. Very out of place with how its otherwise constructed.
Overall though its a great fan.

Resposta da Duux UK | Designed for better air
From ordering our product to it…
From ordering our product to it arriving in the post we had no issues. The website was very clear and we had full updates on delivery. We already had a duux whisper fan and wanted another as it was great so we now have 2 and have bought the covers to keep them dust free when not been used

Resposta da Duux UK | Designed for better air
Excellent service
Excellent service from the initial order and delivery to the aftersale query and their second to none customer service. The Whisper fan is perfect for warm nights due to its timer and night mode options. The adjustable height is also useful!

Resposta da Duux UK | Designed for better air
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







