Earthbound UK Avaliações 78

O TrustScore é 4.5 de um total de 5

4,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I strongly recommend this company. My dog bed it is nearly 7 years old. Looks like new. Personally I recommend to all my friend them products. Great customer service.

Avaliado com 5 de um total de 5 estrelas

It’s hard to get decent dog blankets which aren’t too plush, keep an old dog warm, reasonable price etc. Earthbounds stitched blankets are just the thing and I’ve bought a couple. I did contact them a... Ver mais

Avaliado com 5 de um total de 5 estrelas

Purchased a spare rectangular waterproof cover and cushion cover. Always superb quality and although you can purchase much cheaper products they do not last very long. I love the waterproof beds as... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I ordered a dog bed and asked if it would be possible to have it delivered quickly . They got back to me straight away and said they would look into it as they usually make the beds and takes 2 weeks... Ver mais

Detalhes da empresa

  1. Fabricante
  2. Pet Shop

Escrito pela empresa

Earthbound. The Dog Bedmakers. A family-run business, trusted for our commitment to quality, comfort, and timeless British style. Rooted in generational textile expertise, we manufacture pet beds in Britain using premium upholstery-grade fabrics, generous fillings, and thoughtful design. With coordinated accessories and a seamless aesthetic, every product is made with love and tailored for paws.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

78 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I ordered a dog bed and asked if it…

I ordered a dog bed and asked if it would be possible to have it delivered quickly . They got back to me straight away and said they would look into it as they usually make the beds and takes 2 weeks . They delivered the bed the next day . Absolutely brilliant and my daughter’s dog loves it . Thank you so much

25 de março de 2026
Avaliado com 5 de um total de 5 estrelas

It’s hard to get decent dog blankets…

It’s hard to get decent dog blankets which aren’t too plush, keep an old dog warm, reasonable price etc. Earthbounds stitched blankets are just the thing and I’ve bought a couple. I did contact them as I wasn’t send a first order discount as promised and they responded immediately and sent one. All in all very happy.

12 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service , thanks Rita!

I contacted the team because the bed I purchased was starting to show signs of wear. Rita was incredibly helpful throughout the entire process and even pointed out that they sell replacement covers, which I found both surprising and amazing.
It’s great to see a company offering solutions that help extend the life of their products. Because of this excellent customer service and the high quality of their beds, I’ll definitely continue buying my dog beds from this company. They’re a lovely team and clearly care about their customers and their products.

6 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Other dog beds don't compare in terms of quality

Our dogs love these beds so much we now have three of them. Indeed, we only managed to persuade one of them to move out of the human bed by presenting her with her very own Earthbound round bed. And we humans love them too - they are super tough, easily wipe-downable and very good looking! We've had one for about five years now and it looks almost as good as new, despite having lived through 3 puppies. We wouldn't buy any other dog bed.

6 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Super helpful customer support

I needed a new filler for the cushion bed that I use when we go away. Unfortunately I ordered the wrong size but customer support were super helpful and sent out the correct size very quickly, in time for my black lab to have it when we go away shortly. Thank you so much.
Great quality products and very helpful customer support. Highly recommend

6 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Dog bed

The bed arrived on time and is the second one we have owned and is just as nice
The blankets are soft and smart looking
The website was easy to order from

25 de fevereiro de 2026
Avaliado com 1 de um total de 5 estrelas

We were looking for waterproof dog beds…

We were looking for waterproof dog beds for our two black labradors who often get wet and muddy. We purchased two extra large Earthbound waterproof dog beds (101cm x 72cm) from My Pet Warehouse on 5/11/24. Recently I noticed that the waterproof material is starting to disintegrate and leave small plastic circles on the interior cushion. I contacted Earthbound but they were not helpful and said that as the beds are out of the one year warranty they couldn't help further. I am just disappointed that what I expected to be a superior product has not lasted longer and I will not be buying their products again. Not even a reduction on a new pair of dog beds.

10 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My Earthbound experience.

My contact with Earthbound was via email. The communication and service was very timely with friendly tones. Following my order being placed I was informed of times and dates for delivery. My feedback is just keep doing what you're doing, it works and I certainly appreciated the service.

29 de janeiro de 2026
logotipo da Earthbound UK

Resposta de Earthbound UK

What a lovely review! Thank you so much for taking the time to share your experience with us. We’re delighted to hear that your interaction with us felt smooth, timely, and friendly from start to finish. Clear communication and genuine service are incredibly important to us, so it’s wonderful to know that we came through and made a difference for you. Your encouragement truly means a lot to our team. Thank you again for choosing Earthbound and for your kind words.

Avaliado com 5 de um total de 5 estrelas

A very good quality product

A very good quality product, true to the description. My dogs love their new beds

26 de janeiro de 2026
logotipo da Earthbound UK

Resposta de Earthbound UK

That’s wonderful to hear! There's nothing better than knowing our furry customers have given their new beds the seal of approval. We pour care into every detail, so we're delighted the quality shone through as expected. Thank you for trusting us with your pups' comfort, and here's to many cosy naps ahead!

Avaliado com 5 de um total de 5 estrelas

Happy dog

Our elderly dog loves this bed and it has helped her arthritis as the lovely thick cushions and walls means she is no longer stiff when getting out of bed. Really pleased with the quality and happy to give 5 stars

23 de janeiro de 2026
logotipo da Earthbound UK

Resposta de Earthbound UK

This is so lovely to hear, thank you for sharing! Knowing that the bed is making a real difference for your girl's arthritis truly makes our day. Our senior dogs deserve all the comfort and support we can give them, and we're delighted that those thick cushions and padded walls are helping her feel more comfortable and mobile. It's wonderful that she's no longer stiff when getting up; that's exactly what we hope to achieve with our beds. Thank you for the kind words and the 5-star review. Wishing her many more cosy, pain-free rests ahead!

Avaliado com 1 de um total de 5 estrelas

It took more than 3 weeks to get the…

It took more than 3 weeks to get the replacement cushion, and when I did get it it the colour was a different shade of grey to the bed I had.

23 de janeiro de 2026
logotipo da Earthbound UK

Resposta de Earthbound UK

Thank you for your feedback. We're sorry to hear that your experience didn't meet expectations. We take great care to ensure our products and services are of the highest quality, and we always communicate delivery timelines clearly at the time of purchase. Regarding the delivery timeframe, we communicate our lead times on our website and in order confirmation emails to keep customers fully informed. Your order arrived within the 15 business-day window. As for the replacement cushion shade, we would have been more than happy to look into this for you and find a solution if you had reached out. Our team is always here to help, and our commitment to excellent customer service is reflected in the many positive reviews we receive, which we hope will give confidence that contacting us is always welcome. You're still very welcome to reach out at contactahuman@earthbounduk.com. We’d be glad to review your order and make this right.

Avaliado com 5 de um total de 5 estrelas

Fantastic products that simply speak…

Fantastic products that simply speak for themselves

23 de janeiro de 2026
logotipo da Earthbound UK

Resposta de Earthbound UK

That's exactly what we love to hear, thank you! There's something special about a product that does all the talking, and we're thrilled ours have won you over. We really appreciate you taking the time to share this. It means so much to know we're getting it right for you and your pup!

Avaliado com 5 de um total de 5 estrelas

Great quality product

Great quality product
Good service

23 de janeiro de 2026
logotipo da Earthbound UK

Resposta de Earthbound UK

Thank you so much for the 5-star review! We're delighted you're happy with both the product and your experience with us. Your pup deserves nothing but the best!

Avaliado com 5 de um total de 5 estrelas

Reds new bed

Red loves her new bed, she's had an earthbound bed for the last 4 years, but we wanted another for the bedroom. She looks pretty cosy, and loves resting her head on the wide padded edges.

Added to that, I misread the 15 day delivery (didn't realise it was working days), and booked a last minute holiday. I contacted EarthBound, they moved my order up the schedule and had it with me by the end of the week and a couple of days before we go away.

Great customer service and a paws up from Red too.

23 de janeiro de 2026
Avaliação não solicitada
logotipo da Earthbound UK

Resposta de Earthbound UK

Thank you so much for such a lovely review! We’re delighted to hear that Red is enjoying her new bed, especially knowing she’s been an Earthbound fan for the past four years. It’s wonderful to picture her all cosy, resting her head on those padded edges. We truly appreciate your kind words about our customer service and are so glad we could help get everything sorted before your holiday. Thank you for the paws up, Red, sending you a big cuddle!

Avaliado com 5 de um total de 5 estrelas

Great quality products and great…

Great quality products and great customer service. Thank you!

5 de janeiro de 2026
logotipo da Earthbound UK

Resposta de Earthbound UK

Thank you so much for the kind words! We’re delighted to hear you’re happy with both the quality of our products and the service you received; that combination is something we care deeply about. We truly appreciate you taking the time to share your positive experience!

Avaliado com 5 de um total de 5 estrelas

It was time for our dog to get a more…

It was time for our dog to get a more cozy dog bed after moving him from California to the UK. We have received the bed today after about 2.5 weeks placing our order and the dog is not getting out of it! He loves it so much! Now I’m getting him a matching blanket too. High quality material, highly recommend it!

21 de janeiro de 2026
Avaliação não solicitada
logotipo da Earthbound UK

Resposta de Earthbound UK

Thank you so much for the lovely review! We're absolutely thrilled to hear your pup has settled into his new bed so perfectly. Knowing he’s refusing to get out of it is the best compliment we could ask for! We’re so pleased you noticed the quality of our craftmanship and we love that you're adding a matching blanket too; he's going to be one very spoiled (and very comfortable) pup. Thanks for choosing us and for taking the time to share this. Wishing your pup the very best snoozes in his new home!

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais