East Durham Funeral Service ltd Avaliações 

308
O TrustScore é 5 de um total de 5

5,0

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Tom, Ellen and all at East Durham Funeral Services were so helpful, respectful and professional from our first contact with them, right through to the day of the funeral itself. Nothing was too much... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

At one of the most difficult times the empathy shown by Tom & his staff was heartwarming. Special thank you to Ellen & Tracey who I believe went over & beyond with some requests regarding music & fl... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The whole process of organising my uncles funeral was made much easier due to the support we were given. Ellen guided us through everything and the service, flowers and car were beautiful. We don’t li... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Such wonderful, compassionate service. Always ready to answer any questions immediately. A wonderful company to deal with at a time of utmost sadness. Thank you for your care and consideration.

A empresa respondeu

Detalhes da empresa

  1. Funerária
  2. Diretor de Funerais

Escrito pela empresa

East Durham Funeral Service is a long-establised family-run Funeral Directors providing a complete range of funeral services to in Peterlee, Easington, Horden, Blackhall, Wingate, Wheatley Hill, Trimdon Grange, Castle Eden.


Informações de contato

5,0

Excelente

O TrustScore é 5 de um total de 5

308 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

5,0

Todas as avaliações

(308)

41 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Professional and compassionate

Extremely compassionate, professional and supportive throughout the whole process of organising my mother in law’s funeral.

9 de dezembro de 2025
logotipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you for taking the time to leave this review- we really appreciate it.

Avaliado com 5 de um total de 5 estrelas

Took care of everything

Took care of everything, thank you so much for your services. You provided a warm, compassionate and empathetic service that was kind and gentle. Thank you.

5 de dezembro de 2025
logotipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you for taking the time to provide such a kind review.

Avaliado com 5 de um total de 5 estrelas

Excellent Service

Excellent Service, treated with so much Respect by the most Helful, friendly team which helped so much with our Sad Loss.
You certainly made the day So Lovely, I am Very Grateful and would like to Thank You above and beyond.
Susan Carter.

18 de novembro de 2025
logotipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you Susan, we really appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

Caring, personal and professional service

What can I say? The worst experience of my life losing my dad made so much easier by the whole team. Ellen is the most caring and considerate person I’ve ever met and she should be so proud of her whole team. Nothing was too much trouble. They took so much on to make things so much easier. I couldn’t recommend this company enough. A credit to their profession. ⭐

3 de dezembro de 2025
Avaliação não solicitada
logotipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you very much for the kindest review, we really appreciate it.

Avaliado com 5 de um total de 5 estrelas

East durham funeral services were…

East durham funeral services were helpful from day one,
All the staff that i dealt with were friendly and professoonal at all times, went through everythin step by step and kept me up to date with all the arrangements,
Would highly recommend thus company for anyone dealimg woth the loss of a loved one

4 de novembro de 2025
logotipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you Lisa, that's really kind of you to say. Much appreciated

Avaliado com 5 de um total de 5 estrelas

Thomas Catchpole

We would like to express our heartfelt gratitude for the exceptional support and care provided. From the very first meeting Ellen and the team demonstrated compassion, professionalism and a genuine understanding of our needs at such a difficult time.

Your kindness and dedication will always be remembered by our family.

19 de novembro de 2025
logotipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you Lisa, we really appreciate your review.

Avaliado com 5 de um total de 5 estrelas

Really great service

Really great service from Tom and Ellen. Everything clear and to plan with the whole experience delivered with both compassion and professionalism.

13 de novembro de 2025
logotipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you Stephen, we really appreciate your review.

Avaliado com 5 de um total de 5 estrelas

I would like to thank everyone at East…

I would like to thank everyone at East Durham Funeral Services for making what was a very difficult time easier with their care and compassion through out the whole process.

18 de novembro de 2025
Avaliação não solicitada
logotipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you Sophie, we really appreciate your kind words.

Avaliado com 5 de um total de 5 estrelas

Exceptional service

East Durham Funeral Service were exceptional during our most difficult time. They were both empathetic and sympathetic regarding our tragic loss, always able to offer advice and, most importantly, support and genuinely cared about our situation throughout the whole painful (emotionally) process. Unfortunately this was the second time we have used East Durham Funeral Service Ltd but would wholeheartedly recommend this company to anyone who is in need of this particular service. Thank you for all you have done and for being there at this terrible time.

11 de novembro de 2025
logotipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you very much for the kind words. Thinking of you all xx

Avaliado com 5 de um total de 5 estrelas

Mam's funeral service

Service from start to finish was excellent, so professional in every stage of the process. No question asked was too much for them to answer. Highly recommended

14 de novembro de 2025
Avaliação não solicitada
logotipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you Colin, much appreciated, Tom

Avaliado com 5 de um total de 5 estrelas

Friendly and professional

Tom, Ellen, Tracey and the team provided an excellent service throughout.

Would highly recommended them to anyone wanting a family company to look after a loved one.

6 de novembro de 2025
logotipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you - we really appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

This company is doing everything well

This company is doing everything well , their attention to detail is superb , and the manner in which they do it in is excellent . There wasn't anything overlooked from start to finish .

9 de outubro de 2025
logotipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you - we really appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service. Felt very well looked after with both the delivery of the funeral for my dad and the after care. They called to let me know everything was moving along and provided good advice and guidance. I didn’t go see my dad but a family friend did and remarked on how well presented he was.

25 de outubro de 2025
logotipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you - we really appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

A family run business that puts your family at the forefront

During the most difficult time a family could face, Ellen, Tom and team were faultless. From the moment our Mam/Nana passed away they were nothing but accommodating and respectful, helping guide us through our heartbreak professionally while being empathetic. They looked after our loved one as if she was one of their family members and we cannot thank them enough and recommend them to anyone looking for a family run company to look after their own family.

20 de outubro de 2025
Avaliação não solicitada
logotipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you Denise and family- Regards Tom and team

Avaliado com 5 de um total de 5 estrelas

Excellent and Professional

Would like to say a Big Thank You to East Durham Funeral Service. Tom and the team were excellent and extremely professional right from the start. The whole process was made easier to deal with at a very difficult time.
Once again Thank You.

4 de setembro de 2025
Avaliação não solicitada
logotipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you Adrian, much appreciated, Regards Tom

Avaliado com 5 de um total de 5 estrelas

Very friendly and professional

Very friendly, empathetic and professional people throughout from beginning to end. They kept me up to date at all times. I cannot thank them enough and would highly recommend their services.

1 de setembro de 2025
Avaliação não solicitada
logotipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you Terri- Regards Tom and team

Avaliado com 5 de um total de 5 estrelas

Caring staff

The staff were so caring and supportive. We felt everything which was difficult at this time was taken care of. They were always at the end of an email or phonecall

26 de setembro de 2025
Avaliação não solicitada
logotipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you - we really appreciate your feedback.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais