East Durham Funeral Service ltd Avaliações 

310
O TrustScore é 5 de um total de 5

5,0

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We cannot thank East Durham Funeral Services enough for everything they did for our Grandad and our family during one of the hardest times of our lives. From the very first contact, we we... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The team at East Durham offer compassionate and professional services. At all times through the planning of my mams funeral they were responsive, supportive and always kind. I cannot recommend them hi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Tom, Ellen and all at East Durham Funeral Services were so helpful, respectful and professional from our first contact with them, right through to the day of the funeral itself. Nothing was too much... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

At one of the most difficult times the empathy shown by Tom & his staff was heartwarming. Special thank you to Ellen & Tracey who I believe went over & beyond with some requests regarding music & fl... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Funerária
  2. Diretor de Funerais

Escrito pela empresa

East Durham Funeral Service is a long-establised family-run Funeral Directors providing a complete range of funeral services to in Peterlee, Easington, Horden, Blackhall, Wingate, Wheatley Hill, Trimdon Grange, Castle Eden.


Informações de contato

5,0

Excelente

O TrustScore é 5 de um total de 5

310 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

5,0

Todas as avaliações

(310)

43 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

In a time if grief.

From first contact to closure during my time of grief/loss.
I have recieved nothing but exceptional and understanding service from all concerned at this local,family run business 11/10 to all at East Durham Funeral Service.

1 de maio de 2024
Avaliação não solicitada
logotipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you Ray, much appreciated
Regards Tom, Ellen and team

Avaliado com 5 de um total de 5 estrelas

Excellent service.

Excellent service.
The staff who collected my husband, Ellen who came to see us, Tracey who helped when we visited the office and Tom who escorted us to the crematorium were so considerate and caring. They made a very difficult time easier for my family. Thank you all very much.

25 de abril de 2024
logotipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you for your kind words

Avaliado com 5 de um total de 5 estrelas

Nothing short of amazing

Tom, Ellen and all the team at East Durham Funeral Service are nothing short of amazing. Funerals are not the easiest things to organise but they made it very easy with their very caring, friendly and compassionate manner. They always go above and beyond the call of duty and nothing is a bother to them. Because it's a family ran business, they understand the importance of the care of our loved ones from start to finish and deliver this to perfection. We have used them on several occasions and would never hesitate to highly recommend them.
Thank you EDFS ❤️

16 de abril de 2024
Avaliação não solicitada
logotipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you Kim, we really appreciate this review, Regards Tom, Ellen and team

Avaliado com 5 de um total de 5 estrelas

Thank you to the team at East…

A huge thank you to the team at East Durham Funeral Service. They looked after my dad with dignity and respect and took care of us every step of the way with care and compassion.

They worked with us to ensure everything went perfect and that we had an amazing celebrant, Joanne at Caritas Ceremonies, who could help us share my Dad’s life story.

At every stage they guided us and made sure we and everything we wanted was in place working seamlessly with Joanne, Durham Crem, the web stream provider and the florist.

A personal, quality service by a local family run business.

Beautiful cars and kind caring people at every stage from collection to viewing and service completion. Hats off to them. When your teenage children comment on how well everyone does their job to look after their grandad, you know the service was spot on. Thank you from all the family 🐝🎸

25 de abril de 2024
logotipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you for taking the time to share your comments. Really appreciated by all the team here, thank you!

Avaliado com 5 de um total de 5 estrelas

Beautiful send off ⚘️

A Beautiful send off for my wonderful mam. This company go abouve and beyond in everything they do. They are very compassionate, thoughtful and conscientious throughout with nothing being a problem. I would Highley recommend this company.
.

12 de abril de 2024
Avaliação não solicitada
logotipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you Tracy, we really appreciate your comments thank you

Avaliado com 5 de um total de 5 estrelas

Thoughtful and Companionate Service

On the passing of my husband I telephoned East Durham Funeral Homes who from the initial phone call were very helpful and compassionate throughout. Tom came to visit us as a family and discussed the process with ourselves to ensure my husband had the funeral which we all wanted. When family members wished to visit the Chapel of Rest they were very welcoming and gave us the time that we needed to say our goodbyes. Thank you to Tom and Ellen for an excellent service.

21 de março de 2024
Avaliação não solicitada
logotipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you Pauline and family,
Regards Tom, Ellen and team

Avaliado com 5 de um total de 5 estrelas

My mam passed away and east Durham…

My mam passed away and east Durham funeral service have been absolutely amazing from start to finish. They have been there every step of the way.
Staff are excellent, very attentive and extremely professional.
They gave my mam the funeral she deserved and I couldn’t be more happy of how the day went.
Thank you east Durham
Louise and John . (Turner family )

4 de abril de 2024
logotipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you very much for such a lovely review xx

Avaliado com 5 de um total de 5 estrelas

Wonderful family ran business

East Durham Funeral Service is a family run business and it shows with their compassionate care and dedication. Tom helped with every detail of the funeral so we didn’t have to worry about missing anything. Ellen kept us informed at every step. Both Tom and Ellen provided a wonderful service and the day went smoothly. Thank you East Durham Funeral Service.

13 de fevereiro de 2024
Avaliação não solicitada
logotipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you, much appreciated, regards Tom, Ellen and team

Avaliado com 5 de um total de 5 estrelas

East Durham funeral homes were so supportive

East Durham funeral homes in ere fabulous in helping plan my dad’s funeral. Everything came together beautifully to give my dad the best send off.

28 de março de 2024
Avaliação não solicitada
logotipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you, much appreciated, regards Tom, Ellen and team

Avaliado com 5 de um total de 5 estrelas

Impressed with the support and guidance offered

My cousin passed away suddenly and , as next of kin , I had to arrange a dignified and suitable funeral service but this was complicated as I live 350 miles away . Tom Maddison at East Durham Funeral Service was very helpful and supportive, guiding me as to the most cost effective solution. The service was beautifully arranged and it all went very smoothly on the day .

21 de fevereiro de 2024
Avaliação não solicitada
logotipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you so much for the kind review

Avaliado com 5 de um total de 5 estrelas

Thank you EDFS

This is a family run business, where all of the small details matter. We couldn't have asked for anything more from the whole team during our time of loss. Thank you everyone for all of your help and support during this time.

29 de março de 2024
Avaliação não solicitada
logotipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you, much appreciated, regards Tom, Ellen and team

Avaliado com 5 de um total de 5 estrelas

Excellent service

The service from the whole team made everything so much easier for our family, always going the extra mile. I would highly recommend

22 de março de 2024
Avaliação não solicitada
logotipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you so much for the kind review

Avaliado com 5 de um total de 5 estrelas

Fabulous arranged funeral

The funeral was beautiful and arranged with care and respect.
The staff were polite... friendly.. caring... warm and friendly.
Staff members a treasure and felt like family.
The chapel of rest had a warm and peaceful feeling i would reccomend east durham to everyone as nothing was too much for them

The funeral was beautiful

11 de março de 2024
logotipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you so much for the kind review

Avaliado com 5 de um total de 5 estrelas

Compassionate and caring

From initial contact all staff were respectful, compassionate and considerate. All the necessary arrangements for the funeral and burying of the ashes were carried out to a high standard. Thank you for all your help and guidance.

9 de janeiro de 2024
logotipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you Margaret

Avaliado com 5 de um total de 5 estrelas

Heartfelt thanks to all at East Durham…

Heartfelt thanks to all at East Durham Funeral Service.
Everything was dealt with adeptly and sensitively.
At a time when you are in particular need of guidance and support, the team could not have served us better.
We have received so many comments on what a beautiful and fitting tribute the funeral was to our mam. Again, thank you East Durham Funeral Services x

5 de março de 2024
Avaliação não solicitada
logotipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you Janet

Avaliado com 5 de um total de 5 estrelas

Very caring & professional service

Very caring & professional service, Tom was very courteous & sympathetic when he first came to see us, the kindness & support carried on through Ellen whenever we had questions or needed to make adjustments/requests and Charlotte for the professional way she carried out the proceedings on the day of my Dads funeral & looking after us all. A very good service provided at very sad time for us as a family.

6 de março de 2024
logotipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thanks Ian, really appreciate your time to write this review

Avaliado com 5 de um total de 5 estrelas

Cannot recommend East Durham Funeral…

Cannot recommend East Durham Funeral Service high enough. Very professional and Sensitive staff. They explained the whole process and arranged everything in accordance with our wishes. They dealt with all our queries and concerns promptly and efficiently whether by phone or by email, to ensure the whole day went as smoothly as possible.

7 de março de 2024
logotipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thanks Andrea, much appreciated, regards Tom, Ellen and team

Avaliado com 5 de um total de 5 estrelas

Ours was a simple funeral

Ours was a simple funeral, and EDFS were professional and dignified throughout. Very helpful staff were able to find the details of a previous funeral which we wanted to use as a reference. Communication was excellent and there was no pressure or "up-selling". They arranged everything with the vicar and the Crematorium and the whole process was seamless. It was at the cheaper end of the price range, but that didn't make us feel any less important.

19 de fevereiro de 2024
logotipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you so much Ian
Many thanks from all the team here

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais