East Healing Avaliações 765

As others have already mentioned and experienced the same issue, I ordered two kits and both arrived without the guides. I have been in contact with the company, and although they keep promising to send the guides by post, I have yet to receive anything. As these were intended as gifts, I am extremely disappointed with both the product and the service. It’s a real shame, as they could do so much better than this.

I was so looking forward to receiving these. Unfortunately, delivery was so slow and then there were no instructions for placement in either of my products

Very poor 5 emails requesting a refund. Recieved product you have to open to see product and instructions. No instructions with product. 5 emails and not one acknowledgement for my request of a refund. Sadly very poor customer service. Considering the publicity on dragons den I would of thought customer relations would be soot on and not so poor.

These really work for me suffer from migraines since using these I haven't had to take pain killers..have to wear them for 5 days then remove so goin to see if they return...threr are cheaper products on line but u get wt u pay for

Ordered on 31/12 but did not come til 12/1 and the tweezers were missing making the very difficult to apply.
I wished I had read the reviews before I made the purchased.
Following the seller's feedback I would like to say it's easy to blame the courier but we both know the items were not dispatched in the times advised on your website and the tweezers were not added as promised. If you can't meet the promises on your website update it!

I wouldn’t know how the product is as it’s still not been shipped 3 weeks after purchasing. I gave them some grace as we’ve had Christmas and New Year, but after being fobbed off by customer services and then not replied to, I’ve given up. Terrible service, £30 down the drain.

They’ve arrived finally… or shall I say the packaging has arrived with no product! Terrible, and still no reply from customer services…

I had great hopes for the Acu Seeds, unfortunately they did not work for me.
It was also difficult to apply the Acu Seeds and also identify the correct area in/on the ear to place them.

Delivery was slow , when received no instructions or anything apart from the ear seeds were in package .

Bought 2 sets of ear seeds and neither set had the instructions or ear map. One was a gift for my daughter in law who is a little sceptical so I didn’t want her to have to start searching the internet for instructions!
Since we haven’t been able to try them I could only give 2 stars.
The packaging felt expensive though.

Ordered this which did take 2 weeks to come. They look really good however they never came with any instructions so I'm unable to use them. They did when I emailed send me a PDF file of instructions however the only device I have won't open PDF so I'm not sat hoping they sent out a booklet which should have come. Potentially if the book doesn't turn up then theybhave turned out to be a waste of money. Looking at Facebook reviews many people have not had the book so they advertise you get a book and don't!

Items not delivered, made contact following royal mail stating they hadnt received the items from you so was told otbwould be followed up but orders were delayed due to the season. This was never something I was told.
Since recipient this email though I still have nit yet recieved my order from the 27th Dec 25.
Very dissapointed and probably wouldn't order again.

Update - I got a refund after several days for the lack of postage and also a free gift (£7 accupunture ring) as a way of an apology, the reply from the company below says 'gifts' plural which is again misleading, I am not confident in the way this company conducts itself.

I have been using ear seeds for a month now and have found them very helpful. I use them for anxiety and they help me when it starts to get too much.

Did a contact about returning, heard nothing be ages now.

Never recieved the items I had bought unfortunately.

Brought for a friend so can’t really say
Customer service were great quick delivery.

The order took a considerable amount of time to arrive. Upon receipt, I found that the instructions and the protocol ear map were missing. This was disappointing, as these materials are essential for proper use of the product

used for first time few weeks ago to help with sleep, worked great, but placed another order & haven't received it so have ran out?

Advertising says instructions are included but there was nothing in either box that I received over Christmas. On the Facebook page I see others have the same problem. I have emailed but had no response. I have zoomed in on images on the website to know where to place the seeds but have not noticed any benefits yet.

0- I ordered 13th December never reieved anything, asked them 3 times where my order is and to canceled and refund. I just get told its being shipped... what a joke!

This is my 2nd order as they do seem to help with menopausal symptoms however delivery is extremely slow which isn’t great at all (11 days to arrive). Also the 2 boxes I received didn’t have any guides in like other people have complained about too. Thankfully I kept them from my last order but shouldn’t they be in every box ??