Easy Way Rent a Car Avaliações 

441
•
O TrustScore é 2 de um total de 5

2,1

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

Pedro was good when we first pick-up the car. At returning the car Andrew or Andres was very rude an just ignorant. It's only been two days since returning the car so can't say about the deposit. The... Ver mais

Avaliado com 1 de um total de 5 estrelas

Terrible experience. Rented a car that wasn’t available, was downgraded, paid for full insurance yet was asked for additional hold. Had to sign vague piece of paper of now “partial coverage “They sai... Ver mais

Avaliado com 2 de um total de 5 estrelas

The car rental and customer service at the place was great. The problem is that it has been a month since I returned the vehicle and I have not gotten my deposit back. On top of that they never pick... Ver mais

Avaliado com 1 de um total de 5 estrelas

Had a 12 passenger Chevy Express reservedf for 4 months. I received confirmations from Easy Way that everything was good. Six days before my group arrived, they called to say that my van was unavailab... Ver mais

Detalhes da empresa

  1. Locadora de Carros

Escrito pela empresa

EasyWay Rent A Car has been serving Cancun travelers since 2009. We offer a 2024–2025 fleet, free airport shuttle, transparent pricing with no hidden fees, and 24/7 bilingual support. Over 25,000 happy customers across the Yucatán Peninsula.


Informações de contato

2,1

Ruim

O TrustScore é 2 de um total de 5

441 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Não respondeu a avaliações negativas

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Todas as avaliações

(441)

4 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Amazing!

Amazing customer service, very fast pick up and drop off from and to the airport.

24 de janeiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best car rental experience we've had in…

Best car rental experience we've had in Mexico! Will definitely use Easy Way next time!

We had transmission problems with our vehicle; we called Easy Way, and they switched out the car with no problems whatsoever.

24 de janeiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Rented Dec 9-18th 2019 - Cancun

Rented Dec 9-18th 2019 - Cancun Intl. Airport

Couldn't have asked for a better experience.

A guy was at my terminal waiting and knew my name. (They even email you a map of where to walk when arriving). Another guy arrived within 5 minutes to give me a ride. He was nice enough to drive to another terminal to pick up my buddy also.
Obviously tipped him, but there was no charge for the pickup and ride to the office. Nor for the ride back for my departure.

Everyone was polite, the office folks speak very good English.
No hidden charges. Really cheap for extra driver so we both could drive. Extra driver was the only thing I didn't see on the website when reserving. It was seriously cheap though.

Made sure to film the initial inspection on my phone but the return was really easy and they did a full return inspection but it was no problem at all.

Both processes, both arriving and leaving, were very quick.
Car was exactly as described.
Credit card had a hold on it immediately upon rental for the full price of the rental. No extra charges or problems upon return.

Oh, and after renting online, I had a question (extra driver and wheel insurance) and they answered promptly and I was immediately transferred to someone who spoke good English with good and precise answers.

No wheel insurance or additional PLI or any other insurance was pushed on me, nor "required". I did get the PLI on the website. Do some googling on what it is and you'll get it also. ;)

I will use them every time I go to Cancun and I really appreciate how I was treated. Nice folks. Cool little statue in their office also of a "guy holding a flag". LOL You'll see what I mean if you rent from them.

10 de janeiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Easy as the title

Great service , really easy to get to with a gas station right beside .
Easy rental, easy return .
They upgraded at no charge , the name says it all !

6 de janeiro de 2020
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Just Ok...

The car was in good condition and clean. It had a musty smell that grew more pronounced over the week that I had it.

I was disappointed about a couple of errors with this rental. First that they didn't have the GPS unit that I reserved. This was refunded, but it would have been useful at least to know before I arrived to the pick-up location. Also, the deposit on the car went from a $3K-$4K at reservation to $10K at pick-up. Luckily my credit card was able to handle it, but this was not ideal to keep this large of a hold on it.

Overall the pricing was the best I'd seen in visits to Cancun. If they did a better job of communication I would happily give them more stars.

2 de janeiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

These folks are awesome

These folks are awesome. I have used them 4 times over the past 3 years. Always friendly and the prices are very reasonable. They pick us up quickly so them being off airport is not a problem.

27 de dezembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Easy Way has great customer service and…

Easy Way has great customer service and are wonderful to work with. We have rented from them for the past 4 years and find them to be the best company in the area to work with. Their rates are very competitive and doing business has always been a very good experience!

26 de dezembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Do not hesitate! They are great!

They are honest and very easy to communicate. It is much cheaper since it is not directly in the airport. They will take you from airport and they are always available. Very friendly people it was a great experience

24 de dezembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

great experience

Honest company. clear, fast and convenient communication, best prices i found and without the surprise or high insurance costs.

i even had my car towed for parking in a no parking zone and they sent a guy out to help me out, was nice since my Spanish is non existent.

would recommend to everyone

thanks Easyway guys :)

22 de dezembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent!

Excellent!! Before renting a car for our trip to Tulum, we researched car rental companies and were persuaded by all the good reviews to try Easy Way; we were not disappointed! The service is top-notch - friendly and helpful and with great advice about driving in Mexico. Highly recommended!

21 de dezembro de 2019
Avaliação não solicitada

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