Easy Way Rent a Car Avaliações 

441
•
O TrustScore é 2 de um total de 5

2,1

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

Pedro was good when we first pick-up the car. At returning the car Andrew or Andres was very rude an just ignorant. It's only been two days since returning the car so can't say about the deposit. The... Ver mais

Avaliado com 1 de um total de 5 estrelas

Terrible experience. Rented a car that wasn’t available, was downgraded, paid for full insurance yet was asked for additional hold. Had to sign vague piece of paper of now “partial coverage “They sai... Ver mais

Avaliado com 2 de um total de 5 estrelas

The car rental and customer service at the place was great. The problem is that it has been a month since I returned the vehicle and I have not gotten my deposit back. On top of that they never pick... Ver mais

Avaliado com 1 de um total de 5 estrelas

Had a 12 passenger Chevy Express reservedf for 4 months. I received confirmations from Easy Way that everything was good. Six days before my group arrived, they called to say that my van was unavailab... Ver mais

Detalhes da empresa

  1. Locadora de Carros

Escrito pela empresa

EasyWay Rent A Car has been serving Cancun travelers since 2009. We offer a 2024–2025 fleet, free airport shuttle, transparent pricing with no hidden fees, and 24/7 bilingual support. Over 25,000 happy customers across the Yucatán Peninsula.


Informações de contato

2,1

Ruim

O TrustScore é 2 de um total de 5

441 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,1

Todas as avaliações

(441)

4 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Transparent!

They provide a complete service, they give all the necessary information how to reach them right after the booking of the car.
They pick you up at the airport and they bring you back to airport at the end of renting. The car was ok, new, and they answer really fast on emails or whatsapp.
I don't give the maximum vote just because the car given to us was not the same that we booked on the website, but anyway the car was the same level and slightly bigger, thus no complaints!

25 de janeiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Easy communication

Easy communication. Good service, definitely next time will use Easy Way rent a car again.

25 de janeiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Always prompt

Always prompt, honest, easy to deal with. This is our third time to use them

25 de janeiro de 2020
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Staff were excellent

Staff were excellent. Airport pick up right on time. Office is 15 mim from the airport.
Car was had quite a few dings and scratches however it ran fine. We had a minor fender bender - another rental car backed into us. As we had their full insurance there were no issues.

25 de janeiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The best car rental experience we have ever had in Mexico!

They were great to work with from the start - they responded quickly to my reservation request, answered all of our questions promptly and honored the price we agreed to online. They were upfront about the cost of the required third party liability insurance and didn't require us to pirchase collision/damage insurance because that was provided by our credit card company. The pickup and drop off were fast and easy. The car was not new but in good condition.

25 de janeiro de 2020
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Rip off

Service was decent.
However, we were gauged for the price of repairing the windshield. They charged $1000 US dollars.
Our vehicle was in a collision while it was parked and the other driver drove off. despite having full coverage for the vehicle they made us pay for the glass. I understand that the insurance doesn’t cover the glass in the case of a break in, but another car struck The vehicle so I assumed it would count as a collision. Plus it would make sense that the onus would be on them to follow up with the police to find the culprit.

25 de janeiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Efficient and rapid renting

Efficient and rapid renting, return and transfers from and to airport! Will use them again. Also comprehensive insurance much cheaper than other chains

24 de janeiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fast and friendly service

Fast and friendly service. I was allowed to return the car at a different location with no problems or hassle even though I gave them a very short notice. Definitely will keep renting from these guys.

24 de janeiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Reliable company!

Easy, straightforward process. Shuttle driver met us at the airport as per their directions. They were very meticulous in documenting all dings and scratches on the car before we left. Hassle free return and ride back at the end of our vacation. Car met our needs!

24 de janeiro de 2020
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

This is the second time...

This is the second time I have rented from Easy Way Cancun and it was a great experience. Will definitely rent from them again.

24 de janeiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very reliable car rental agency

Very reliable car rental agency. My vehicle was available and ready for me at midnight when I arrived. The agency had guys ready waiting for us at the airport to take us to the establishment. The transaction was smooth with no hidden fees or other charges. Vehicle dropoff was also smooth and quick. I will definitely use them again when I am in Cancun!

24 de janeiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Friendly staff, great car

Friendly staff, great car. What more can I say? Everything was exactly as described, they meet you at the airport, bring to to the place, set you up in a nice new clean car. They upgraded me with no fuss because I ordered a car that was smaller than I ended up needing (another friend joined us). Don't forget to get the address to load into your GPS so you can find the place when it's time to return the car! Otherwise it is a bit tricky. Anyway, great place, totally recommend.

24 de janeiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

great experience

great experience, they were waiting for us at the airport and had the car all set to go for us when we arrived

24 de janeiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very easy check out

Very easy check out. Couldn’t have asked for a better rental. I was weary from all the reviews and experiences from people renting cars in Mexico, but there were no problems with Easy Way. Would recommend and rent from them again!

24 de janeiro de 2020
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Not perfect but honest

We were supposed to have a 5 seats car, but when we arrive they told us we keep the van (7 seats) for two days and we’ll proceed to exchange the car to match the reservation I made 2 months before. We told them we can not do the exchange cause we will not be in Cancun at this moment (the reason we decided to rent a car). Finally, I never received a call back from them to exchange the car. We kept the van for the during of our trip. Except this, the car was clean, they do a n inspection at first with you and one when you return the car. The company is honest.

24 de janeiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommended!

Honest people. Everything worked great. This is the best car rental in Cancun. They are very close to the Cancun Airport and they will pick you up and drop off at the airport.

24 de janeiro de 2020
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais