Eazycolours Avaliações 

242
•
O TrustScore é 4 de um total de 5

4,1

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Amazing Service from a business owner that has put her heart ❤️ and soul into building this company. Absolutely gutted that it's her time to retire but we all have to look after number one. Working 1... Ver mais

Avaliado com 5 de um total de 5 estrelas

There was a problem with the address on my order. At first I had a hard time getting hold of them , but when I eventually did, they fixed the problem very quickly , and my order was delivered to the E... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have used EazyColours for years now, I'm sad that Maria is retiring, but she has made it clear in her Facebook group that one way or another we will still be able to get the oils and colours that ar... Ver mais

Avaliado com 2 de um total de 5 estrelas

The website states an international delivery time of 5–7 days. As of today, I still haven’t received my order placed on 05/11/2025, and it’s now 23/11/2025. This is my second order, and unfortunate... Ver mais

Detalhes da empresa

  1. Fábrica de Cosméticos

Informação fornecida por fontes externas variadas

Ingredients for the cosmetic industry


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

242 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(242)

8 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

We really love the colours we won’t go…

We really love the colours we won’t go anywhere else. Shipping is fast even up here in the north of Scotland, emails are prompt. I’ve no idea how Maria manages to keep on top of everything. We are both in the Facebook group which has helped us on our journey, mainly the search bar we are hiders! Hopefully we will get more confident and be able to interact properly with the group.
If you’re in any doubt about the products join the group and you will see how amazing the products are and the search bar you can find almost all the answers you need.

13 de abril de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Colour are really good quality

Colour are really good quality, always buy from here, had a delivery issues and Maria and her team got back to me Asap and provided details I needed.
Can't wait to try their Assesment as they also have very affordable options.

Many thanks ♥️

18 de dezembro de 2021
Avaliação não solicitada
logotipo da Eazycolours

Resposta da Eazycolours

I am so glad you are happy with our service. If ever you have a problem it is easier to call us as emails may take a day or two for us to get through.

Avaliado com 5 de um total de 5 estrelas

Eazycolours has excellent customer…

Eazycolours has excellent customer service ! Always answer to my questions and delivery is always on time. I am satisfied with their products as they really are of high quality. If you are looking for suppliers for your business with soaps and bathbombs, they are a great choice. I highly recommend Eazycolours.

23 de junho de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing service

Amazing service! Website easy to use and good directions for each product which is great for a newbie trying to decide what products to buy.

Fast delivery, tracking ref provided so I knew when to expect delivery. Overall just a great experience and will definitely purchase from EZC again!

23 de junho de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Buyer Beware!!!

Beware of the complete lack of customer service.

Wish I had read some of the other 1star reviews on here before I ordered.

If something goes wrong prepare to be blamed and called ignorant by their staff.

All I wanted to know was why an item in my order had not arrived and when my refund would be processed.

BUYER BEWARE!

22 de junho de 2021
Avaliação não solicitada
logotipo da Eazycolours

Resposta da Eazycolours

You have removed your original review and replaced with a more tame one. We still have exactly what you said on your previous review and can see why you deleted it. Here it is... ''I would give them less stars if it was possible! I placed an order for three items and only two arrived. The invoice had one of the items circled stating 'refund'. I checked my PayPal and no refund had been processed. I simply asked if they could explain why my item had not been dispatched and where my refund was. The responses I received where abhorrent and downright rude. This is a snip-it of one of their response: ' I have nothing to apologise for and certainly dont apologise to someone so arrogant and ignorant ' Who speaks to a customer with a complaint this way? I fully expect them to add an abusive response to this post. Buyer beware!!!!!! UPDATE As predicted still no apology for their error and instead a rant. Any sane person reading their response will see a complete lack of empathy or even a minimum level of customer service. Instead further personal attacks!!!''
You were advised that no one could check for you today so you bombarded us with emails and messages that were in all honest very nasty. No one was abusive to you, but you were abusive to us.
We are big believers that providing great customer service is paramount, but we will not allow that type of behaviour against our staff. As you were told this morning, today there is no one in the office, so it will be checked tomorrow.

Avaliado com 5 de um total de 5 estrelas

Amazing service

Amazing service, products and advice.
With the help and expertise from eazy colours I have managed to transform my hobby into a growing business.
The products from this company are like no other on the market and are truly the best around.
Fast delivery has always been received and outstanding customer service. Xx

22 de junho de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

10* Customer Service & Quality Products …

This is my absolute go to place for quality ingredients, outstanding cosmetic colours and a 10* customer service. The owner is an absolute pleasure to communicate with along with her staff. They go above and beyond for customers and are always on hand to help no matter how small the question. I have shopped with eazycolours for nearly a year now and have had nothing but great experiences with every order even throughout a global pandemic. Thank you eazycolours!! X

22 de junho de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I would actually give this no stars if possible..

I would actually give this no stars if I could, very rude customer service! First time placed an order, which was confirmed and apparently delivered. Asked for help, as the parcel was actually never delivered. They blamed Royal Mail basically and refused to help. My hard earned money wasted, I am more disappointed than anything as companies normally help their consumers but definitely not this one! PLEASE BE WARY OF ORDERING.

24 de março de 2021
Avaliação não solicitada
logotipo da Eazycolours

Resposta da Eazycolours

According to the courier the parcel was delivered. No refund or replacement is sent on a parcel stated as delivered. You were dealt with professionally and accurately, yet you were abusive and nasty towards our customer service rep. When asked if you had checked with neighbours you again became abusive and accused us of treating you like an idiot. We have all the emails to prove it should you wish it to be placed on here! Thankfully, most customers are very nice people and problems are dealt with amicably. Unfortunately, not everyione is nice.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais