eBikeParts Avaliações 68

O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ordered a part several days ago. Emailed a couple times with NO response. Sent a message through Facebook NO response. Update - I finally got a response and just received the folding stem and I... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This folding Stem is revolutionary, it completely transformed my Engwe engine pro with bmx handlebar mod into foldable again. Get this Folding stem if you swapped the giraffe neck for the bmx handleb... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This is absolutly great shop, frendly and helpful stuff! Full recommendation and I will buy here again for sure! They have lots of nice upgrading parts for Mate X on great prices.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great communication and even helped me to find a special shipping solution for Malta. The quality of battery (52v) and charger is amazing much better than the original from Mate. I'm so happy to be ab... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Bicicleta
  2. Loja de Baterias
  3. Conserto de Bicicletas
  4. Loja de acessórios para bicicletas
  5. Lan house

Escrito pela empresa

About Us At eBike Parts, we don’t just sell fat e-bike parts — we ride them! As passionate fatbike enthusiasts, we know firsthand what it takes to keep your ride performing at its best. That’s why we founded this company: to provide high-quality, reliable, and affordable parts specifically designed for fatbikes and fat e-bikes. Based in the Netherlands and servicing riders across the globe, we are committed to offering top-tier components at honest prices. Whether you're tackling rugged trails, sandy beaches, or snowy paths, we’ve got the parts to keep you rolling. We believe in quality, durability, and fair pricing—because we ride what we sell. Your e-bike, our parts.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

68 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

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Avaliado com 5 de um total de 5 estrelas

Slow response time but awesome HD Stem

Ordered a part several days ago. Emailed a couple times with NO response. Sent a message through Facebook NO response.

Update - I finally got a response and just received the folding stem and I had to come back and update the review. This folding mechanism is pretty much the beefiest one I have ever seen. They definitely need to work on their customer service and improve their response time. That’s just an absolute fact. But the X1 folding stem is definitely worth it.
So I’m updating it with a positive review regardless of the lackluster response time.

23 de outubro de 2025
Avaliação não solicitada
logotipo da eBikeParts

Resposta da eBikeParts

Hi Brian, you Xtems folding Stem is already shipped to you? We have resend the order confirmation to you, with your tracking number? Maybe it ended up in your Spambox?

Thank you for your update and now it is reflecting more the actual happiness of you. Continuous improvement is our credo.... also on the CS. Enjoy your Xtems Folding stem.

Avaliado com 5 de um total de 5 estrelas

This is absolutly great shop

This is absolutly great shop, frendly and helpful stuff! Full recommendation and I will buy here again for sure! They have lots of nice upgrading parts for Mate X on great prices.

2 de outubro de 2025
Avaliação não solicitada
logotipo da eBikeParts

Resposta da eBikeParts

Thank you very much, we wish you a lot of fun with your great MATE eBike, drive on and enjoy.

Avaliado com 5 de um total de 5 estrelas

Great service

I bought a double crown fork and recieved a lot of help through messenger regarding my order. 10/10 and I can definitely recommend this website.

4 de junho de 2025
Avaliação não solicitada
logotipo da eBikeParts

Resposta da eBikeParts

Thank you August for your nice words. Enjoy now your smooth drives with your new Attila fork from us; you will be "driving on clouds"

Avaliado com 5 de um total de 5 estrelas

tesla battery…

Great tesla battery I mean it's awsome because actually ITS tesla battery and know it's tesla battery make it awsome and make tiny more top speed . MATE X and last alot longer range i mean it's fricken badass kit.

22 de março de 2025
Avaliação não solicitada
logotipo da eBikeParts

Resposta da eBikeParts

Thank you and great to hear you enjoy The better improved battery to the max.

Avaliado com 5 de um total de 5 estrelas

Fatbike Reperatie!

Dit is een echte fietsenmaker! Word goed geholpen en denkt ook mee aan je probleem. Als er een probleem is met je fiets, kan je hem vaak dezelfde dag nog brengen! Echt topservice!!

4 de março de 2025
Avaliação não solicitada
logotipo da eBikeParts

Resposta da eBikeParts

Thanks Taavi, drive safe with your Super73 ZX

Avaliado com 5 de um total de 5 estrelas

twee Super73 fatbikes

Ik heb twee Super73 fatbikes laten onderhouden door Fietsenwinkel Amsterdam in Badhoevedorp van Augusto. Monteren van twee nieuwe hydraulische remsets van Magura MT5, nieuwe binnenbanden en antilek foam, de kabels netjes weggewerkt met strak tape, remschijven vervangen en onderhoud aan de tandwielen en nog een aantal punten van aandacht die nodig waren. Augusto is een vakman, weet heel veel van electrische fietsen en is specialist op en top. Augusto denkt met je mee, geeft wat je nodig hebt, adviseert, je voelt je in vertrouwde handen en dat is belangrijk want het gaat om duur materiaal dat onderhoud en vakkennis vraagt. Augusto verstaat zijn vak!

20 de fevereiro de 2025
Avaliação não solicitada
logotipo da eBikeParts

Resposta da eBikeParts

Thank you Ed, We wish you both a great roadtrip.

Avaliado com 5 de um total de 5 estrelas

super klantvriendelijk en mooie e-bikes!

Super blij met mijn aankoop maar nog meer met de service. Super vriendelijk personeel, de e-bike helemaal gereed gemaakt incl tracker, slot etc. En ik mocht de e-bike ook nog eens opslaan in de winkel tot mijn zoon zijn rapport binnen was. Enorm tevreden!

5 de fevereiro de 2025
Avaliação não solicitada
logotipo da eBikeParts

Resposta da eBikeParts

Thank you Sarah, we wish your son a lot of pleasure with his Limited Edition Super73 Paris Saint Germain eBike. It is a nice special version.

Avaliado com 5 de um total de 5 estrelas

Great service!

I had a great experience at this e-bike shop! The staff were incredibly kind and helpful, going above and beyond to assist me. Their service is also great, and I couldn't be happier. Highly recommended!"

18 de janeiro de 2025
Avaliação não solicitada
logotipo da eBikeParts

Resposta da eBikeParts

We are happy, you are happy. Thanks for visiting & buying at us.

Avaliado com 5 de um total de 5 estrelas

Love my bike again after upgrading

Man, I really love my bike again after upgrading to the 52v 20a Tesla cell battery (caseless) and a really solid charger along with it.

My old battery (14,5ah from Mate) decided to give up fully. Augusto was really helpful, kind and ready to help wherever possible.

I’m glad I can ride my bike again. The range is pretty good, i did 35km with only 17/20% and the cells aren’t even fully balanced yet. It also packs a punch when accelerating. I use it in combination with my EggRider and it works flawlessly.

Super stoked, thank you Augusto!

14 de dezembro de 2024
Avaliação não solicitada
logotipo da eBikeParts

Resposta da eBikeParts

Great to hear you enjoy your Mate X at the fullest again with indeed the bigger, better upgrade battery....... ride on and long.

Avaliado com 5 de um total de 5 estrelas

Great service

The best ebike shop in Australia

5 de novembro de 2024
Avaliação não solicitada
logotipo da eBikeParts

Resposta da eBikeParts

Dear Chris, thank you for the review. We do our utmost best and ship worldwide.

Avaliado com 5 de um total de 5 estrelas

Top service voor onze Doppio e-bike

de Doppio e-bike van mijn dochter Jules ter reparatie gebracht omdat het Doppio service center niet reageerde. De reparatie is snel en keurig gedaan. Hartelijke ontvangst en ook nog een veiligheids tip gekregen. Super tevreden !

1 de outubro de 2024
Avaliação não solicitada
logotipo da eBikeParts

Resposta da eBikeParts

Dank je wel Ariana voor je review en je haretleijke woorden. We doen altijd ons best om alle klanten van alle merken (e)Bikes te helpen. Laat Jules veilig rijden :)

Avaliado com 1 de um total de 5 estrelas

Bad Customer Service & Order Q/A

I placed an order and selected electric blue. I recieved some weird green color. Two attempts via email were made to correct this w/o any response. Made false claims of replying to my emails, then wanted me to pay for shipping back to them to fix THEIR inability to fulfill my order correctly. A reputable company wouldn't take this stance.

11 de maio de 2024
logotipo da eBikeParts

Resposta da eBikeParts

Hi we wrote already 2 emails to you, be so kind to check your spam box. In all cases you can send it return and we will send the correct one directly to you.
UPDATE (we tried to communicate via email, but we don't receive a reply) we have send a new right colored X-tems to you and a small gift for the inconvenience all have may caused.

Avaliado com 5 de um total de 5 estrelas

very friendly and happy to help you 🫶

It was my first time that I have been there and will go there again, very pleasant, very friendly and explains what you are asking for, they know well what they can help you with, I recommend this store to everyone for this ebike bicycle store 😉👍

18 de maio de 2024
Avaliação não solicitada
logotipo da eBikeParts

Resposta da eBikeParts

Thank you Xavier and it was & is great you visiting us from Belgium. Looking forward to our next get-around.

Avaliado com 3 de um total de 5 estrelas

Bad after sales service

I bought a couple of batteries to replace the ones in my super73, the batteries are larger and heavier but unfortunately they are not more durable. Bad after-sales service, they forgot to include a pair of keys to anchor the battery to the bicycle and after writing to them for a long time they never arrived.

1 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Super nice people working over there

Super nice people working over there. They really care about their customers. I recommend really and I will be back to order again. Thanks 🙏

1 de abril de 2024
logotipo da eBikeParts

Resposta da eBikeParts

Thank you Juan for the kind words. Likewise, it is great to work for great people. Enjoy your new Mate X battery.

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