I purchased Karcher T 11/1 vacuum cleaner from this company on September 5, 2022. The vaccum cleaner was delivered damaged. I called the shop and provided photos. They promised to replace damage part... Ver mais
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Veja o que dizem as avaliações
Product delivered swiftly. Plug was damaged when arrived which was frustrating. These things can happen in transit therefore I look at how companies deal with these types of issues rather than the iss... Ver mais
I placed an order and one of the items didn't turn up and no notification that this would be sent later, I contacted ECA via phone and email on several occasions, spoke to Sam and Jordan who said the... Ver mais
A empresa respondeu
After previously using an electric pressure washer for some years I decided to buy a petrol washer. I decided on buying from ECA Cleaning as you could choose various options and they are very helpful... Ver mais
Detalhes da empresa
Escrito pela empresa
We are leaders in offering a wide range of cleaning equipment for the home and business. Being main dealers for many of the key manufacturers including Karcher, Kranzle, SkyVac and MAC International allows us to offer the right cleaning solution for your needs.
Informações de contato
1B Tall Trees Estate, GL7 7JE, Cirencester, Reino Unido
- 01793 272302
- web@ecacleaning.co.uk
- ecacleaning.co.uk
3,4
Bom
96 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
First Class Service
Dealing with Derek was a pleasure, very easy and quick. I would not hesitate recommending ECA to anyone.
14 de janeiro de 2023
Avaliação não solicitada
Fantastic service
Fantastic service, helpful advice and great prices.
Highly recommend..
13 de janeiro de 2023
Avaliação não solicitada
BAD CUSTOMER SERVICE
We ordered SkyVac Atom replacement motor for £114.00 and goods arrived broken, ECA asked if we could send pictures of the broken parts, which we did, and we have heard nothing since...they do not answer emails or telephones. DO NOT USE. Terrible company
10 de janeiro de 2023
Resposta da ECA Cleaning Ltd
Hi Joanne.
Apologies you feel this way, a replacement was authorised when you sent in the photos and is on its way to you so should be with you any moment. Sorry for any inconvenience we may have caused as you have not yet received the communication of the replacement we sent.
Great service
23 de dezembro de 2022
ECA know their products and have really…
ECA know their products and have really good customer service. I found that they understood my requirements and provided the tools to do the job well.
14 de dezembro de 2022
Ridiculous wait to receive the product
Hi Guys, yesterday night I received the product.
I don’t remember exactly when I ordered but for sure was the first time in my life that I had to wait that long for the product to arrive at home.
Don’t know what happened I know that the strikes and the snow they have a little part for this delay but a LITTLE!
As I contact asking where is my item and less then a week later I received.
Overall I hope I don’t have any problems with the items and that was my experience.
Hopefully can help to speed up the process
20 de dezembro de 2022
Resposta da ECA Cleaning Ltd
Hi Francesco. Sorry you feel this way about the time to receive your product but as discussed with you, your item was a custom order that was specifically ordered and manufactured for you. We have done everything that we can to ensure that you item was with you in a time of many delays with raw materials, production and shipping. We hope to deal with you again soon where if you order standard stock items they are despatched within 48 hours.
Well Pleased
Very pleased with my purchase and help from the customer services. Highly competitive price for a branded kranzle product. Would buy again and recommend this business.e
15 de dezembro de 2022
Have used ECA for a couple of years now…
Have used ECA for a couple of years now for replacement parts for my gutter vac. Straightforward and effective service. Good communication and a real fair price. Helpful if needed over the phone.
4 de fevereiro de 2022
Avaliação não solicitada
Brilliant Service
7 de dezembro de 2022
Urgent replacement of power washer nozzles
Assessed need quickly.
Confirmed that the parts were available.
Immediate dispatch
Quick delivery.
Very good result
14 de novembro de 2022
Sky vac is medium Power which I…
Sky vac is medium Power which I expected for the price however one of my 2 hoses have started to leak air and its now not getting fully suction.
31 de outubro de 2022
Order not received
I placed my order 7 days ago, I have not received my item or an email to say it has left the warehouse, but I have been asked to leave a review.
22 de outubro de 2022
Resposta da ECA Cleaning Ltd
Hi Hannah, We do apologise that there seems to be an issue with your order. I cannot recall you reaching out with us before this review for us to look into it? I have however looked into this today for you and ordered a replacement Wash Brush to be sent out for you. If you have any concerns with your order please do just get in touch and we can sort it out for you.
Great company
Great company
Very friendly staff
Very helpful
Quick delivery time
30 de setembro de 2022
Dedication to bespoke orders
Had a laboursome task of reviewing all my connections in stainless steel, 6 revisions and 74 individual parts later I finally got what I needed without any mistakes. Derek stuck to task and delivered on my investment fast and proficiently. Not the first or last time I’ll be using this company, so very helpful. Thanks
14 de setembro de 2022
Avaliação não solicitada
Would highly recommend this company
Would highly recommend this company. Ordered a pressure washer which came really fast and was exactly what I ordered. Great, hassle free service.
Thank you
1 de setembro de 2022
Very helpful guys
Very helpful guys, wouldn’t buy a kranzle from anywhere else
7 de setembro de 2022
Avaliação não solicitada
Good company to deal with
31 de agosto de 2022
Very impressed, top seller!
Excellent service, rapid delivery. Arrived in perfect condition. Best pressure I have ever owned (been using 5x per week for a month) would definitely recommend.
28 de julho de 2022
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