From start to finish our experience with Eclipse was excellent. All the staff are amazing and extremely helpful. Nothing was too much to ask. We bought a pram bundle and are delighted with it!
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Veja o que dizem as avaliações
Simply excellent! Literally don't know how to explain how brilliant this store and online customer experience is. Searched everywhere for Baby YOYO online. Most were 1 plus months delivery to NI plus... Ver mais
A empresa respondeu
We visited the store to view car seats and loved the selection available and staff were knowledgable and happy to help explain features. When we were ready to order i contacted the store and was off... Ver mais
We thought we were sorted with a supplier for our baby stuff before visiting Eclipse. How wrong we were. Lady who served us on our first trip was so knowledgeable and helpful that following some... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja para Bebês
- também em
- Shopping center
Escrito pela empresa
We are a specialist baby goods retailer, dealing in premium baby products, with the goal of providing high quality products alongside a high standard of service.
Informações de contato
65 broughshane street, BT43 6ED, Ballymena, Reino Unido
- 02825760769
- info@eclipsenurserystore.co.uk
- eclipsenurserystore.co.uk
4,9
Excelente
318 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good experience overall
Good experience overall
Customer service was great and team was extremely responsive - only issue was that couldn't get payment to work on numerous occasions due to Pay Pal security looping - offering an option to input card information without requiring Pay Pal would be preferred
30 de julho de 2024
Resposta da eclipsenurserystore.co.uk
Hi Roisin, thank you for taking the time to leave us a review, it is greatly appreciated. We are actively working on fixing issues with payment methods at checkout and are hoping to have this resolved in the coming weeks. All being well this will be a much smoother process going forward.
Fantastic service
Eclipse nursery could not have been more helpful when I phoned for advice. The delivery arrived in a matter of days, and delivery was free (living in the Highlands that is a huge plus!)
27 de julho de 2024
Resposta da eclipsenurserystore.co.uk
Hi Phillip, thank you for taking the time to leave us the review.
We're glad we were able to assist you when you rang, and that the delivery was completed quickly.
Pat
Delivery Brill easy to order
28 de junho de 2024
Resposta da eclipsenurserystore.co.uk
Hi Margaret, thank you for taking the time to leave us a review.
We're happy that you found the ordering process easy.
Pat
Brilliant- best priced car seat and…
Brilliant- best priced car seat and delivery in less than 24hrs! Thanks!
1 de julho de 2024
Resposta da eclipsenurserystore.co.uk
Hi Hannah, thank you for taking the time to leave us the review.
We're glad to hear that we offered competitive pricing, and that delivery was completed quickly. This is always our aim.
Pat
Excellent for all baby needs
Excellent online order service for all baby and nursery needs at very competitive prices. Product was as described and was mailed and delivered very quickly. So glad It found this site. Hopefully will get a chance to also visit their shop in Ballymena soon. Highly recommended.
30 de junho de 2024
Resposta da eclipsenurserystore.co.uk
Hi Robert, thank you for taking the time to leave us the fab review.
We're glad to hear that we offered competitive pricing, and that delivery was completed quickly. This is always our aim.
Pat
Resposta da eclipsenurserystore.co.uk
Hi Rebecca, thank you for taking the time to leave us the review.
We're glad to hear that you found the process easy, and that delivery was completed quickly.
Pat
Fantastic service
Fantastic service, quick responses and fast shipping - would definitely shop here again.
29 de abril de 2024
Resposta da eclipsenurserystore.co.uk
Hi Rebecca, thank you for taking the time to leave us the review.
We're glad to hear that you were happy with our service, and that delivery was completed quickly.
Pat
So impressed!!
I'm so impressed with Eclipse Nursery Store! I ordered a booster seat for my child, not only were they the absolute cheapest price online, they also offered free delivery. If that was good enough the seat was delivered the very next day! Will definitely look here for anything needed in future and will be recommending to all my friends!
25 de março de 2024
Resposta da eclipsenurserystore.co.uk
Hi Michaela, thank you for taking the time to leave us the fab review.
We're glad to hear that we offered competitive pricing, and that delivery was completed quickly.
Pat
Happy Customer!
I ordered 2 carseats online from this company. I had done a lot of research and they were far and away the best value. I was a bit dubious about ordering such big items online, but they were delivered within 48 hours! Will definitely shop here again!
26 de março de 2024
Avaliação não solicitada
Resposta da eclipsenurserystore.co.uk
Hi Michelle, thank you for taking the time to leave us the review.
We're glad to hear that we offered competitive pricing, and that delivery was completed quickly.
Pat
Definitely recommended this lovely shop
Very good experience here!
I bought my shnuggle air bedside crib here & as a soon to be first time mum who has a million questions the girls here were excellent at answering every question.
They also showed me multiple times how the crib worked and explained the pros and cons to it.
They were very keen to offer advised and help when it came to picking out a few other bits I needed to buy for baby such as sleepbags ect.
I would definitely recommend you try out this shop!
22 de março de 2024
Avaliação não solicitada
Resposta da eclipsenurserystore.co.uk
Hi Catherin, thank you for taking the time to leave us the fab review.
We're glad to hear that you received great service in store.
Pat
Our pram arrived incredible quickly
Our pram arrived incredible quickly, and everything was easy from the moment I placed the order to the reception.
3 de janeiro de 2024
Resposta da eclipsenurserystore.co.uk
Hi Vanessa, thank you for taking the time to leave us the review.
We're glad to hear that you found the process easy, and that delivery was completed quickly. This is always our aim.
Pat
Great service
Great service, speedy delivery, best priced Tripp trapp around, would order again from them!
2 de janeiro de 2024
Resposta da eclipsenurserystore.co.uk
Hi, thank you for taking the time to leave us the review.
We're glad to hear that we offered competitive pricing, and that delivery was completed quickly.
Pat
No relevant telephone number
30 de dezembro de 2023
Resposta da eclipsenurserystore.co.uk
Hi Hana, thank you for taking the time to leave us a review, and apologies for the delay with replying to your review.
We're unsure of the issue with the telephone number, but hopefully, this has been resolved, and customers can contact the shop using the number displayed on our new website.
If you need anything in the future, hopefully we can help.
Pat
Resposta da eclipsenurserystore.co.uk
Hi, thank you for taking the time to leave us the review.
We're glad to hear that we could help with any amednments to your order, and that delivery was completed quickly.
Pat
Resposta da eclipsenurserystore.co.uk
Hi Gareth, thank you for taking the time to leave us the review.
We're glad to hear that you where happy with the service, and that delivery was completed quickly. This is always our aim.
Pat
Amazing experience
Everything worked as expected, quick delivery, great product.
27 de dezembro de 2023
Great service and price many thanks
28 de dezembro de 2023
No issues
Products delivered, no issues. Securely packaged with no wasted/excessive packaging.
27 de dezembro de 2023
Good deal and super quick delivery!
26 de dezembro de 2023
Love my item
30 de novembro de 2023
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