From start to finish our experience with Eclipse was excellent. All the staff are amazing and extremely helpful. Nothing was too much to ask. We bought a pram bundle and are delighted with it!
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Veja o que dizem as avaliações
Simply excellent! Literally don't know how to explain how brilliant this store and online customer experience is. Searched everywhere for Baby YOYO online. Most were 1 plus months delivery to NI plus... Ver mais
A empresa respondeu
We visited the store to view car seats and loved the selection available and staff were knowledgable and happy to help explain features. When we were ready to order i contacted the store and was off... Ver mais
We thought we were sorted with a supplier for our baby stuff before visiting Eclipse. How wrong we were. Lady who served us on our first trip was so knowledgeable and helpful that following some... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja para Bebês
- também em
- Shopping center
Escrito pela empresa
We are a specialist baby goods retailer, dealing in premium baby products, with the goal of providing high quality products alongside a high standard of service.
Informações de contato
65 broughshane street, BT43 6ED, Ballymena, Reino Unido
- 02825760769
- info@eclipsenurserystore.co.uk
- eclipsenurserystore.co.uk
4,9
Excelente
318 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent customer service
I found a Tripp baby bundle for an excellent price over the Black Friday sales.
Not only was delivery really quick, but when I opened the box and found that I’d been sent the incorrect colour by mistake (a fault at Tripp and not Eclipse) their customer care team were super responsive in getting me a new product sent out; nice to see such amazing customer service.
24 de novembro de 2023
Great service & knowledgable staff
We got our baby stuff sorted today in the Lisburn store. Our second time in and the staff were more than helpful both times. Great value bundles that were very well explained. The staff have excellent knowledge of the products instore and were able to answer any questions we had. All products are high quality and the warranties were explained. All products are able to be kept for us until we need them with a 20% deposit to secure. Really happy with the whole experience so far.
11 de novembro de 2023
Avaliação não solicitada
Great service/ delivery
2 de novembro de 2023
Great overall experience
Delivery was very quick and efficient
Great prices all in all the whole process was very easy definitley would buy from them again
1 de outubro de 2023
I really great experience
I really great experience - there was a mishap with an order being sent to our old address - Eclipse swiftly responded to our calls and arranged for the item to be dropped off the same day directly from their warehouse. Excellent support and service and as always superb product range.
25 de setembro de 2023
Efficient and fast delivery
24 de setembro de 2023
Great price for this product
Great price for this product. A little problem occurred with parcel force but customer service from eclipse was very helpful
6 de outubro de 2023
Fantastic experience in the Ballymena…
Fantastic experience in the Ballymena store today. The two girls were extremely helpful and knowledgeable.
7 de outubro de 2023
Avaliação não solicitada
Very friendly and helpful staff
Very friendly and helpful staff. Spent time explaining and demonstrating the different prams and features and answering all of our questions. We never felt rushed or pressurised at any point,
7 de outubro de 2023
Avaliação não solicitada
Resposta da eclipsenurserystore.co.uk
Hi, thank you for taking the time to leave us the fab review.
We're glad to hear that you felt comfortable and at ease with your shopping experience with us. This is always our aim.
Pat
Quick delivery and item as detailed
Quick delivery and item as detailed. No issues with purchase at all.
27 de setembro de 2023
Resposta da eclipsenurserystore.co.uk
Hi, thank you for taking the time to leave us the review.
We're glad to hear that delivery was completed quickly.
Pat
Judith and the team are amazing
Judith and the team are amazing. So knowledgeable and welcoming! Extremely helpful, lovely bunch of girls!
Thanks so much Judith for looking after us.
30 de setembro de 2023
Avaliação não solicitada
Resposta da eclipsenurserystore.co.uk
Hi Luke, thank you for taking the time to leave us the review.
We're glad to hear that you had a great experience in store.
Pat
Incredibly impressed it’s just how…
Incredibly impressed it’s just how quickly this order was posted out to us.
27 de agosto de 2023
Resposta da eclipsenurserystore.co.uk
Hi Sarah, thank you for taking the time to leave us the review.
We're glad to hear that delivery was completed quickly. This is always our aim.
Pat
Resposta da eclipsenurserystore.co.uk
Hi Sophia, thank you for taking the time to leave us the review.
We're glad to hear that we offered competitive pricing, and that delivery was completed quickly.
Pat
Top class
Top class service at both stores .
All staff have been amazing I'd recommend to anyone that has any baby needs
2 de setembro de 2023
Avaliação não solicitada
Resposta da eclipsenurserystore.co.uk
Hi Rich, thank you for taking the time to leave us the fab review.
We're glad to hear that you received great service whilst visiting the stores, and thank you for the recommendation.
Pat
Amazing experience today
Amazing experience today , Lisa was A great help couldn’t ask for more 5 stars
31 de agosto de 2023
Avaliação não solicitada
Resposta da eclipsenurserystore.co.uk
Hi Jordan, thank you for taking the time to leave us the review.
We're glad to hear that you were pleased with your experience in-store.
Pat
Judith went above and beyond
Judith went above and beyond, amazing help and so kind. Very happy with my purchases and the help I received
16 de agosto de 2023
Avaliação não solicitada
Resposta da eclipsenurserystore.co.uk
Hi Lesley, thank you for taking the time to leave us the review.
We're always delighted to receive positive feedback for services provided in-store, and glad your happy with your purchases.
Pat
Excellent serviceEverything was good,delivery arrived on…
Everything was good,delivery arrived on time,staff helpful
Absolutaly recommend
24 de julho de 2023
Resposta da eclipsenurserystore.co.uk
Hi Szilvia, thank you for taking the time to leave us the review.
We're glad to hear that delivery was completed quickly, and thank you for the recommendation.
Pat
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