From start to finish our experience with Eclipse was excellent. All the staff are amazing and extremely helpful. Nothing was too much to ask. We bought a pram bundle and are delighted with it!
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Veja o que dizem as avaliações
Simply excellent! Literally don't know how to explain how brilliant this store and online customer experience is. Searched everywhere for Baby YOYO online. Most were 1 plus months delivery to NI plus... Ver mais
A empresa respondeu
We visited the store to view car seats and loved the selection available and staff were knowledgable and happy to help explain features. When we were ready to order i contacted the store and was off... Ver mais
We thought we were sorted with a supplier for our baby stuff before visiting Eclipse. How wrong we were. Lady who served us on our first trip was so knowledgeable and helpful that following some... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja para Bebês
- também em
- Shopping center
Escrito pela empresa
We are a specialist baby goods retailer, dealing in premium baby products, with the goal of providing high quality products alongside a high standard of service.
Informações de contato
65 broughshane street, BT43 6ED, Ballymena, Reino Unido
- 02825760769
- info@eclipsenurserystore.co.uk
- eclipsenurserystore.co.uk
4,9
Excelente
318 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Pram Shopping Experience 😊 We had a great pram shopping experience…
We had a great pram shopping experience with the sales ladies in this shop, they solved our problems with one pram system x2 that worked for a new Mum to be and Grandma. Top notch with safety explanations as well.
11 de fevereiro de 2023
Avaliação não solicitada
Resposta da eclipsenurserystore.co.uk
Hi Heather, Thank you for taking the time to leave us this review, and thank you for your business.
As a small family run business, reading these reviews, make our day, and our staff do a little dance everytime we receive positive feedback, and a 5 ✨ review.
We hope that if you need anything else in the future, you will shop with us again.
Many thanks
Pat
Great price and website
Great price , easy transaction and the delivery was very quick!
5 de fevereiro de 2023
Resposta da eclipsenurserystore.co.uk
Hi Andrew, Thank you for taking the time to leave us this review, and thank you for your business.
As a small family run business, reading these reviews, make our day, and our staff do a little dance everytime we receive positive feedback, and a 5 ✨ review.
We hope that if you need anything else in the future, you will shop with us again.
Many thanks
Pat
Great price and fast delivery
6 de fevereiro de 2023
Resposta da eclipsenurserystore.co.uk
Hi, Thank you for taking the time to leave us this review, and thank you for your business.
As a small family run business, reading these reviews, make our day, and our staff do a little dance everytime we receive positive feedback, and a 5 ✨ review.
We hope that if you need anything else in the future, you will shop with us again.
Many thanks
Pat
5 star Experience
Have had such a great experience with Eclipse Nursery Store in Ballymena.
1st went in at the end of last year just to have a look as I am having my baby this year and was amazed by the knowledge and help we received. I ended up going with the iCandy Peach 7 Bundle as this is my 1st and need literally everything. Lynsey and Rhonda have been so helpful with getting everything I needed and when it came to getting it all they even assembled my pram for me. Could not recommend them enough!
4 de fevereiro de 2023
Avaliação não solicitada
Resposta da eclipsenurserystore.co.uk
Hi Lauren, Thank you for taking the time to leave us this review, and thank you for your business.
As a small family run business, reading these reviews, make our day, and our staff do a little dance everytime we receive positive feedback, and a 5 ✨ review.
We hope that if you need anything else in the future, you will shop with us again.
Many thanks
Pat
Resposta da eclipsenurserystore.co.uk
Hi Giulia, Thank you for taking the time to leave us this review, and thank you for your business.
As a small family run business, reading these reviews, make our day, and our staff do a little dance everytime we receive positive feedback, and a 5 ✨ review.
We hope that if you need anything else in the future, you will shop with us again.
Many thanks
Pat
Very helpful
Very helpful, knowledgeable and friendly staff. Went above and beyond explaining all the different makes and models. Nothing was too much trouble. Would highly recommend to anyone.
4 de fevereiro de 2023
Avaliação não solicitada
Resposta da eclipsenurserystore.co.uk
Hi Vicky, Thank you for taking the time to leave us this review, and thank you for your business.
As a small family run business, reading these reviews, make our day, and our staff do a little dance everytime we receive positive feedback, and a 5 ✨ review.
We hope that if you need anything else in the future, you will shop with us again.
Many thanks
Pat
Great experience
Had a great experience in the Eclipse Nursery Store today. Lisa provided great service and was able to answer any questions that we had. Her knowledge and expertise about all the products that we looked at was exceptional! Very enjoyable experience and look forward to picking up our purchases. Thank you Lisa!
31 de janeiro de 2023
Avaliação não solicitada
Resposta da eclipsenurserystore.co.uk
Hi Catherine, Thank you for taking the time to leave us this review, and thank you for your business.
As a small family run business, reading these reviews, make our day, and our staff do a little dance everytime we receive positive feedback, and a 5 ✨ review.
We hope that if you need anything else in the future, you will shop with us again.
Many thanks
Pat
Lisa was great to deal with and is very…
Lisa was great to deal with and is very knowledgeable.
31 de janeiro de 2023
Avaliação não solicitada
Resposta da eclipsenurserystore.co.uk
Hi Glenn, Thank you for taking the time to leave us this review, and thank you for your business.
As a small family run business, reading these reviews, make our day, and our staff do a little dance everytime we receive positive feedback, and a 5 ✨ review.
We hope that if you need anything else in the future, you will shop with us again.
Many thanks
Pat
Excellent help
Excellent help, the staff really knew their stuff ! Showed us everything that we could do with our new pram.
28 de janeiro de 2023
Avaliação não solicitada
Resposta da eclipsenurserystore.co.uk
Hi Niall, Thank you for taking the time to leave us this review, and thank you for your business.
As a small family run business, reading these reviews, make our day, and our staff do a little dance everytime we receive positive feedback, and a 5 ✨ review.
We hope that if you need anything else in the future, you will shop with us again.
Many thanks
Pat
Judith in the Lisburn shop was…
Judith in the Lisburn shop was immensely helpful and informative. We really appreciated her expertise and kindness. Thank you so much.
18 de janeiro de 2023
Avaliação não solicitada
Resposta da eclipsenurserystore.co.uk
Hi Aedin, Thank you for taking the time to leave us this review, and thank you for your business.
As a small family run business, reading these reviews, make our day, and our staff do a little dance everytime we receive positive feedback, and a 5 ✨ review.
We hope that if you need anything else in the future, you will shop with us again.
Many thanks
Pat
Great service I would highly recommend
Great offer on my car seat and base I was really pleased. Staff via email were super responsive and knowledgeable really good service would highly recommend!
3 de janeiro de 2023
Resposta da eclipsenurserystore.co.uk
Hi Danielle, Thank you for taking the time to leave us this review, and thank you for your business.
As a small family run business, reading these reviews, make our day, and our staff do a little dance everytime we receive positive feedback, and a 5 ✨ review.
We hope that if you need anything else in the future, you will shop with us again.
Many thanks
Pat
Resposta da eclipsenurserystore.co.uk
Hi Brett, Thank you for taking the time to leave us this review, and thank you for your business.
As a small family run business, reading these reviews, make our day, and our staff do a little dance everytime we receive positive feedback, and a 5 ✨ review.
We hope that if you need anything else in the future, you will shop with us again.
Many thanks
Pat
5 star service and knowledge
Amazing service by Judith and the Team when we visited the Lisburn store to purchase a pram bundle for our new arrival. Judith was so knowledgable adapting the pram to our lifestyle with in-depth demonstrations of various models. We were struggling to decide which to buy but in the end she made our decision so much easier!
14 de janeiro de 2023
Avaliação não solicitada
Resposta da eclipsenurserystore.co.uk
Hi Colin, Thank you for taking the time to leave us this review, and thank you for your business.
As a small family run business, reading these reviews, make our day, and our staff do a little dance everytime we receive positive feedback, and a 5 ✨ review.
We hope that if you need anything else in the future, you will shop with us again.
Many thanks
Pat
Extremely helpful and knowledge to burn...
We thought we were sorted with a supplier for our baby stuff before visiting Eclipse. How wrong we were.
Lady who served us on our first trip was so knowledgeable and helpful that following some excel work to compare packages we decided to revisit Eclipse. Another lady served us but again was so helpful and guided us to the perfect package at a great price. The lady endured many questions, pricing scenarios and even checked another store to optimise what we bought.
Couldn't recommend more highly!
9 de janeiro de 2023
Avaliação não solicitada
Resposta da eclipsenurserystore.co.uk
Hi Danny, Thank you for taking the time to leave us this review, and thank you for your business.
As a small family run business, reading these reviews, make our day, and our staff do a little dance everytime we receive positive feedback, and a 5 ✨ review.
We hope that if you need anything else in the future, you will shop with us again.
Many thanks
Pat
So glad I used the eclipse nursery store
I do not often write reviews but i was so impressed with the service. I ordered a new car seat from the eclipse nursery store and within an hour it had been dispatched. The car seat was the newer sirona model, the z2 i size. We planned to use the cybex z base as our baby had outgrown the cloud z seat. The seat arrived earlier than expected.
However on installing the z2 seat on the z base we were completely stumped as to how to rotate the seat as the buttons were under the wider seat. I tried to contact cybex and filled in an online form but in desperation I suddenly thought to ring the eclipse nursery store. I'm so glad I did. I phoned the Lisburn Northern Ireland store and Lisa was so helpful she knew exactly what I meant and sorted the issue within seconds. I wouldn't hesitate to buy from this store again. Thank you very much we made it to soft play!
6 de janeiro de 2023
Resposta da eclipsenurserystore.co.uk
Hi Sazzy, Thank you for taking the time to leave us this review, and thank you for your business.
As a small family run business, reading these reviews, make our day, and our staff do a little dance everytime we receive positive feedback, and a 5 ✨ review.
We hope that if you need anything else in the future, you will shop with us again.
Many thanks
Pat
Amazing advice and service
7 de janeiro de 2023
Avaliação não solicitada
Resposta da eclipsenurserystore.co.uk
Hi Chris, thank you for taking the time to leave us the review.
We're glad to hear that you were happy with the advice and service that you received.
Pat
I ordered online and I cannot believe…
I ordered online and I cannot believe how quick it arrived highly recommended. Email confirmation from order , dispatch and arrival
6 de janeiro de 2023
Resposta da eclipsenurserystore.co.uk
Hi Alex, Thank you for taking the time to leave us this review, and thank you for your business.
As a small family run business, reading these reviews, make our day, and our staff do a little dance everytime we receive positive feedback, and a 5 ✨ review.
We hope that if you need anything else in the future, you will shop with us again.
Many thanks
Pat
Amazing guidance and knowledge when…
Amazing guidance and knowledge when picking our pram and car seat and getting it fitted. Constant communication to keep us updated and brilliant aftercare options.
6 de janeiro de 2023
Avaliação não solicitada
Resposta da eclipsenurserystore.co.uk
Hi Jen, Thank you for taking the time to leave us this review, and thank you for your business.
As a small family run business, reading these reviews, make our day, and our staff do a little dance everytime we receive positive feedback, and a 5 ✨ review.
We hope that if you need anything else in the future, you will shop with us again.
Many thanks
Pat
Highly recommend!
Great help at picking out our new pram as first time parents, highly recommend!
3 de janeiro de 2023
Avaliação não solicitada
Resposta da eclipsenurserystore.co.uk
Hi Kim, Thank you for taking the time to leave us this review, and thank you for your business.
As a small family run business, reading these reviews, make our day, and our staff do a little dance everytime we receive positive feedback, and a 5 ✨ review.
We hope that if you need anything else in the future, you will shop with us again.
Many thanks
Pat
Lisa was very helpful couldn’t do…
Lisa was very helpful couldn’t do enough to help ended up picking the perfect pram for me& my partner had a lovey experience.
3 de janeiro de 2023
Avaliação não solicitada
Resposta da eclipsenurserystore.co.uk
Hi Hannah, Thank you for taking the time to leave us this review, and thank you for your business.
As a small family run business, reading these reviews, make our day, and our staff do a little dance everytime we receive positive feedback, and a 5 ✨ review.
We hope that if you need anything else in the future, you will shop with us again.
Many thanks
Pat
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