From start to finish our experience with Eclipse was excellent. All the staff are amazing and extremely helpful. Nothing was too much to ask. We bought a pram bundle and are delighted with it!
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Veja o que dizem as avaliações
Simply excellent! Literally don't know how to explain how brilliant this store and online customer experience is. Searched everywhere for Baby YOYO online. Most were 1 plus months delivery to NI plus... Ver mais
A empresa respondeu
We visited the store to view car seats and loved the selection available and staff were knowledgable and happy to help explain features. When we were ready to order i contacted the store and was off... Ver mais
We thought we were sorted with a supplier for our baby stuff before visiting Eclipse. How wrong we were. Lady who served us on our first trip was so knowledgeable and helpful that following some... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja para Bebês
- também em
- Shopping center
Escrito pela empresa
We are a specialist baby goods retailer, dealing in premium baby products, with the goal of providing high quality products alongside a high standard of service.
Informações de contato
65 broughshane street, BT43 6ED, Ballymena, Reino Unido
- 02825760769
- info@eclipsenurserystore.co.uk
- eclipsenurserystore.co.uk
4,9
Excelente
318 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great price on the push chair set and…
Great price on the push chair set and super fast delivery!
11 de dezembro de 2022
Resposta da eclipsenurserystore.co.uk
Hi Millam, Thank you for taking the time to leave us this review, and thank you for your business.
As a small family run business, reading these reviews, make our day, and our staff do a little dance everytime we receive positive feedback, and a 5 ✨ review.
We hope that if you need anything else in the future, you will shop with us again.
Many thanks
Pat
Resposta da eclipsenurserystore.co.uk
Hi Clive, Thank you for taking the time to leave us this review, and thank you for your business.
As a small family run business, reading these reviews, make our day, and our staff do a little dance everytime we receive positive feedback, and a 5 ✨ review.
We hope that if you need anything else in the future, you will shop with us again.
Many thanks
Pat
Easy purchase and fast delivery
24 de novembro de 2022
Resposta da eclipsenurserystore.co.uk
Hi Sandeep, Thank you for taking the time to leave us this review, and thank you for your business.
As a small family run business, reading these reviews, make our day, and our staff do a little dance everytime we receive positive feedback, and a 5 ✨ review.
We hope that if you need anything else in the future, you will shop with us again.
Many thanks
Pat
Super friendly staff who were more than…
Super friendly staff who were more than good in helping us pick our frost pram. Caelan gave us a really thorough demo and honest opinion which helped us so much. Thank you x
3 de dezembro de 2022
Avaliação não solicitada
Resposta da eclipsenurserystore.co.uk
Thank you for taking the time to leave us this review, and thank you for your business.
As a small family run business, reading these reviews, make our day, and our staff do a little dance everytime we receive positive feedback, and a 5 ✨ review.
We hope that if you need anything else in the future, you will shop with us again.
Many thanks
Pat
Great service today
Great service today! Lisa was fantastic and so knowledgable, couldn’t recommend this place more! Can’t wait to get our pram! Looking forward to going back for a browse for other bits!
3 de dezembro de 2022
Avaliação não solicitada
Resposta da eclipsenurserystore.co.uk
Hi Ashlea, Thank you for taking the time to leave us this review, and thank you for your business.
As a small family run business, reading these reviews, make our day, and our staff do a little dance everytime we receive positive feedback, and a 5 ✨ review.
We hope that if you need anything else in the future, you will shop with us again.
Many thanks
Pat
Good customer service
Update: Pat in customer service was very helpful throughout and the order eventually arrived after being affected by strikes.
Original review: After a week my order is still in Northern Ireland at a delivery office and shows no signs of movement towards London.
19 de novembro de 2022
Resposta da eclipsenurserystore.co.uk
Hi David, I can only apologise for the delay. We did get your order dispatched quickly, but due to ongoing Royal Mail strikes, your order, along with many orders in the UK, came to a stand still. Unfortunately your experience has been affected by circumstances beyond our control.
Hopefully if you need anything else in the future, you will give us another try. Thank again for your business.
Pat
Resposta da eclipsenurserystore.co.uk
Hi Laura, Thank you for taking the time to leave us this review, and thank you for your business.
As a small family run business, reading these reviews, make our day, and our staff do a little dance everytime we receive positive feedback, and a 5 ✨ review.
We hope that if you need anything else in the future, you will shop with us again.
Many thanks
Pat
Fantastic customer service
Fantastic customer service, staff are very knowledgeable and helpful. We love the Tripp Trapp, Egg 2 Sherwood, Cybex and purflo blanket! Bundle deals are fantastic.
23 de novembro de 2022
Avaliação não solicitada
Resposta da eclipsenurserystore.co.uk
Thank you for taking the time to leave us this review, and thank you for your business.
As a small family run business, reading these reviews, make our day, and our staff do a little dance everytime we receive positive feedback, and a 5 ✨ review.
We hope that if you need anything else in the future, you will shop with us again.
Many thanks
Pat
Resposta da eclipsenurserystore.co.uk
Hi Sharon, Thank you for taking the time to leave us this review, and thank you for your business.
As a small family run business, reading these reviews, make our day, and our staff do a little dance everytime we receive positive feedback, and a 5 ✨ review.
We hope that if you need anything else in the future, you will shop with us again.
Many thanks
Pat
Lovely product
I was really pleased with my purchase and the quality. I will definitely be back.
1 de novembro de 2022
Resposta da eclipsenurserystore.co.uk
Hi Diana, Thank you for taking the time to leave us this review, and thank you for your business.
As a small family run business, reading these reviews, make our day, and our staff do a little dance everytime we receive positive feedback, and a 5 ✨ review.
We hope that if you need anything else in the future, you will shop with us again.
Many thanks
Pat
Judith’s incredible!
Judith! How incredible she is! My husband and I walked into the store today not knowing a thing, or where to start. Judith went above and beyond explaining everything to us, but also helped us price and choose the options that were best suited to our needs and budget. I couldn’t recommend them more, you’ll be well looked after.
19 de novembro de 2022
Avaliação não solicitada
Resposta da eclipsenurserystore.co.uk
Hi Lyndsey, Thank you for taking the time to leave us this review, and thank you for your business.
As a small family run business, reading these reviews, make our day, and our staff do a little dance everytime we receive positive feedback, and a 5 ✨ review.
We hope that if you need anything else in the future, you will shop with us again.
Many thanks
Pat
Egg 1 tandem adapters
One of the only places I could still get an egg tandem adaptor for the egg1, with no price hike. Thankyou so much. People are selling for much more on eBay and second hand, and it was great to find a company that didn't use that to their advantage, especially when most retailers don't stock this item anymore.
14 de novembro de 2022
Resposta da eclipsenurserystore.co.uk
Hi Emily, Thank you for taking the time to leave us this review, and thank you for your business.
As a small family run business, reading these reviews, make our day, and our staff do a little dance everytime we receive positive feedback, and a 5 ✨ review.
We hope that if you need anything else in the future, you will shop with us again.
Many thanks
Pat
No hassle, and everything you could need!
Judith was very helpful, and extremely knowledgeable! No hard sell, just good honest advice! Would highly recommend!
2 de novembro de 2022
Avaliação não solicitada
Resposta da eclipsenurserystore.co.uk
Hi Kaelan, Thank you for taking the time to leave us this review, and thank you for your business.
As a small family run business, reading these reviews, make our day, and our staff do a little dance everytime we receive positive feedback, and a 5 ✨ review.
We hope that if you need anything else in the future, you will shop with us again.
Many thanks
Pat
Rhonda and team were so helpful in…
Rhonda and team were so helpful in choosing a lightweight travel buggy for our little boy. They have lots of options and very knowledgeable. Highly recommend!
1 de novembro de 2022
Avaliação não solicitada
Resposta da eclipsenurserystore.co.uk
Hi Olivia, Thank you for taking the time to leave us this review, and thank you for your business.
As a small family run business, reading these reviews, make our day, and our staff do a little dance everytime we receive positive feedback, and a 5 ✨ review.
We hope that if you need anything else in the future, you will shop with us again.
Many thanks
Pat
Really good value and arrived within 24…
Really good value and arrived within 24 hours of ordering. Wonderful service as always
25 de outubro de 2022
Resposta da eclipsenurserystore.co.uk
Hi Sara, Thank you for taking the time to leave us this review, and thank you for your business.
As a small family run business, reading these reviews, make our day, and our staff do a little dance everytime we receive positive feedback, and a 5 ✨ review.
We hope that if you need anything else in the future, you will shop with us again.
Many thanks
Pat
First class customer service!
Judith made our first experience with Eclipse so straight forward and enjoyable! Today we purchased our pram and car seat bundle - the staff are so knowledgeable about all the products which was so helpful to us as first time parents. After the wonderful customer service we received it certainly won't be very long until we are back to make further purchases.
27 de outubro de 2022
Avaliação não solicitada
Resposta da eclipsenurserystore.co.uk
Hi Lauren, Thank you for taking the time to leave us this review, and thank you for your business.
As a small family run business, reading these reviews, make our day, and our staff do a little dance everytime we receive positive feedback, and a 5 ✨ review.
We hope that if you need anything else in the future, you will shop with us again.
Many thanks
Pat
Amazing service!
Couldn’t say enough for Lisa and another member of staff whose name I unfortunately missed! Helped me out on very short notice with an emergency item and were a pleasure to deal with. Will definitely be back!
24 de outubro de 2022
Avaliação não solicitada
Resposta da eclipsenurserystore.co.uk
Hi Aidan, Thank you for taking the time to leave us this review, and thank you for your business.
As a small family run business, reading these reviews, make our day, and our staff do a little dance everytime we receive positive feedback, and a 5 ✨ review.
We hope that if you need anything else in the future, you will shop with us again.
Many thanks
Pat
Friendly and Knowledgeable Team!
Fantastic assistance from Judith today!
20 de outubro de 2022
Avaliação não solicitada
Resposta da eclipsenurserystore.co.uk
Hi Jamie, Thank you for taking the time to leave us this review, and thank you for your business.
As a small family run business, reading these reviews, make our day, and our staff do a little dance everytime we receive positive feedback, and a 5 ✨ review.
We hope that if you need anything else in the future, you will shop with us again.
Many thanks
Pat
Lisa was fantastic!
20 de outubro de 2022
Avaliação não solicitada
Resposta da eclipsenurserystore.co.uk
Hi Kyle, Thank you for taking the time to leave us this review, and thank you for your business.
As a small family run business, reading these reviews, make our day, and our staff do a little dance everytime we receive positive feedback, and a 5 ✨ review.
We hope that if you need anything else in the future, you will shop with us again.
Many thanks
Pat
Resposta da eclipsenurserystore.co.uk
Hi Maeve, Thank you for taking the time to leave us this review, and thank you for your business.
As a small family run business, reading these reviews, make our day, and our staff do a little dance everytime we receive positive feedback, and a 5 ✨ review.
We hope that if you need anything else in the future, you will shop with us again.
Many thanks
Pat
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