After trial (and lots of error) we discovered Ecoblaze Charcoal Briquettes for our Green Egg. Simply the best clean and odourless briquettes that allow you to cook expensive ingredients without fear o... Ver mais
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Veja o que dizem as avaliações
Good overall experience, nice website, great product range and very competitive pricing inc free next day delivery. The only negative was the “delivery” aspect, I ordered at 2:20pm on 22nd and... Ver mais
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Content was good as previously, contained in hessian bags further enclosed in cardoard boxes which strained to constrain the bags! It was easier to move the bags, which, although heavier, were better... Ver mais
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This was my 2nd order of these firelighters. I discovered that the first order front September 2025 , whilst they work well, were used up sooner than expected and calculated the box had contain a max... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre ecoblaze
Escrito pela empresa
Ecoblaze stands as a champion for natural, sustainable, quality products. We have worked with the same suppliers for many years. This ensures consistent quality and as we grow, our partners grow with us.
We are part of White Horse Energy, the largest online retailer of wood based home fuels in the UK. We have achieved this through a commitment to product quality, backed up by a dedicated and passionate team. If you aren't yet an Ecoblaze customer, you might want to check out what our customers say about us
We are part of White Horse Energy, the largest online retailer of wood based home fuels in the UK. We have achieved this through a commitment to product quality, backed up by a dedicated and passionate team. If you aren't yet an Ecoblaze customer, you might want to check out what our customers say about us
Informações de contato
White Horse Energy, 1st Floor, Globe House, Love Lane, GL7 1YG, Cirencester, Reino Unido
- 01285402000
- sales@ecoblaze.co.uk
- ecoblaze.co.uk
4,4
Excelente
547 avaliações
Respondeu a 78% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great price
Great price , very fast delivery and a nice company to deal with , love these wood wool firelighters . Will always come back to this company.
7 de maio de 2026
Ordered on Thursday for Friday deliveru…
Ordered on Thursday for Friday deliveru when I would be in. Not delivered till Saturday.
Not good enough.
7 de maio de 2026
Very good service
Very good service , happy worth the logs and the kindling decent quality and provided a good fire pit!
9 de maio de 2026
Avaliação não solicitada
Simple procedure to order and delivered…
Simple procedure to order and delivered in an acceptable time
9 de maio de 2026
Easy to Order
5 de maio de 2026
Resposta da ecoblaze
Thank you so much for your kind words! 🌟 We’re delighted to hear that you found our firelighters brilliant and that the ordering process was smooth with speedy delivery. Your feedback means a lot to us, and we look forward to keeping your fires burning bright and hassle‑free.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Resposta da ecoblaze
Thank you for your wonderful feedback! 🌟 We’re thrilled you found the choice excellent, the price great, and the delivery super-fast. It’s always our goal to make shopping with us easy and rewarding, and your review shows we’re on the right track.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Pizza perfection
The pizza pellets arrived in perfect condition and at a great price considering the bag is massive and will last a life time
4 de maio de 2026
Resposta da ecoblaze
Thank you for sharing such a fantastic review! We’re so pleased to hear your pizza pellets arrived in perfect condition and that you found the price great value, especially with such a massive bag that will last you ages. Enjoy those long‑lasting fires and delicious pizzas — we’re thrilled to have delivered exactly what you needed.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Excellent price and very quick…
Excellent price and very quick delivery. ⭐️⭐️⭐️⭐️⭐️
31 de março de 2026
Resposta da ecoblaze
Thank you so much for your glowing 5‑star review! ⭐️ We’re delighted you found the price excellent and the delivery very quick — that’s exactly the experience we aim to provide. Your support means a lot, and we look forward to serving you again soon!
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Simply the best odour free briquettes!
After trial (and lots of error) we discovered Ecoblaze Charcoal Briquettes for our Green Egg. Simply the best clean and odourless briquettes that allow you to cook expensive ingredients without fear of that 'too smokey' or 'bitter' flavour which has caused us so many problems with the egg. They also light well and last for ages. 100% my go-to company moving forward
26 de abril de 2026
Resposta da ecoblaze
We’re thrilled to hear they’re lighting easily and going the distance. High-performance grills deserve high-performance fuel!
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Not delivers…!!!
3 de maio de 2026
1 star for delivery service they say…
1 star for delivery service they say next day delivery still waiting 4 days later and still no delivery.
29 de abril de 2026
Summer haul
Next day & free delivery on my summer haul. Great quality products as always and very well priced!
30 de abril de 2026
Resposta da ecoblaze
Thank you for your wonderful feedback! We’re thrilled to hear you’re happy with the quality, pricing, and free next‑day delivery on your summer haul. It’s great to know our products continue to meet your expectations. We look forward to serving you again soon!
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Good overall experience
Good overall experience, nice website, great product range and very competitive pricing inc free next day delivery.
The only negative was the “delivery” aspect, I ordered at 2:20pm on 22nd and it wasn’t delivered by Evri until 4:30 on 25th.
I won’t be knocking off stars for that though as it’s out of their control and it was free delivery on a heavy, low value item.
As Arnie says… I’ll be back!
22 de abril de 2026
Resposta da ecoblaze
Thank you for your kind feedback! We’re glad you enjoyed our website, product range, and competitive pricing. We’re sorry the courier delivery took longer than expected, but we appreciate your understanding. We look forward to serving you again soon — as you said, we’ll be back too!
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Order not as expected
I ordered wood pellets and received cat litter. Unable to contact through two different sales email addresses provided (Ecoblaze and whitehorseenergy who are apparently trading partners). Very disappointing.
26 de abril de 2026
Resposta da ecoblaze
Thank you for your kind words! We’re delighted you’re happy with the product and truly appreciate your recommendation. We look forward to serving you again soon.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
It’s not arrived how can I rate…
It’s not arrived how can I rate something that’s not here
26 de abril de 2026
I’ve used Ecoblaze on many occasions…
I’ve used Ecoblaze on many occasions and always found the product and service excellent.
26 de abril de 2026
Resposta da ecoblaze
Thank you for your continued support and for sharing such positive feedback. We’re delighted to hear that Ecoblaze has consistently met your expectations and that both our product and service have been excellent for you. We truly value your loyalty and look forward to serving you again in the future.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
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