Eco Lab Diamonds Avaliações 

123
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Steve from Eco Lab Diamonds offers first class service and beautiful, high quality jewellery. Steve must be extremely busy, however he is always responsive, helpful, knowledgeable and caring.... Ver mais

Avaliado com 5 de um total de 5 estrelas

I absolutely adore my engagement ring. Steve was incredibly helpful and communication was exceptional. Given my ring was my own design, I was always a tiny bit nervous that it wasn’t going to turn ou... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Never disappointed - This is my second purchase through Eco Lab Diamonds. As before I'd purchased a loose diamond then spoke to Steve (Saint Steve) and discussed design and cost (big diamond a lot of... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

10/10 experience! I loved the interactive online design and selection process, then when I had chosen my design I had questions that were answered quickly and in detail! When my ring came it was beaut... Ver mais

A empresa respondeu

Detalhes da empresa

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 58031742171

  1. Joalheiro
  2. também em
  3. Designer de jóias
  4. Negociante de Diamantes

Escrito pela empresa

With over 20 years of experience as a Gemmologist and Diamond Technician, Eco Lab Diamonds’ founder Steve Richards FGAA knows his way around beautiful diamond jewellery. With the growing interest in eco-friendly diamonds and the shift away from mined diamonds, he created a business that specialises exclusively in lab-grown diamonds. Based in Australia, Eco Lab Diamonds delivers a stunning range of affordable lab-grown diamond jewellery to a world-wide customer-base via his website. From custom made diamond engagement rings, to stunning sparkly earrings, necklaces, bracelets, anniversary gifts, push presents, birthday presents and more, if you’re looking for a special gift to express your love, then browse through our extensive range of options. With lab-grown diamonds being virtually identical to mined diamonds both chemically and optically, your loved one is sure to agree that lab-grown diamond jewellery makes sense, both for the environment and for your hip pocket.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

123 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(123)

26 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

All I can say is WOW!! They are UNMATCHED.

All I can say is WOW!!! I can’t fault Ecolab one bit. Steve was amazing from day 1 even when I hadn’t bought anything. I had a million questions throughout and Steve was so patient in answering all of it no matter what time of day. The service, quality, craftsmanship and OMG the price, is truly unmatched!

Steve was even kind enough to let us meet the jeweller who would be crafting the ring by hand which is such a special experience that I’ll cherish forever. You won’t ever get that with the big chain stores. We got to collaborate with the jeweller, also named Steve, face to face and he gave us advice on design choices I wanted but how they were a bit impractical. I’m so happy I listened to him as I want my forever piece to be durable and it came out even better than I originally wanted!!

Do not hesitate and get your jewellery made by Ecolab! I’ve done a lot of research and for the price you really can’t find anything that compares in Australia with the quality you’ll get. It’s not too good to be true! You will get your dream ring without having to compromise with Ecolab. I can’t recommend them enough!! My jaw was on the floor when I saw the ring, I feel so lucky to have found them! I’m sure people won’t believe their eyes when they see my ring as it’s just THAT stunning.

THANK YOU TO STEVE AND STEVE FOR MAKING MY DREAMS COME TRUE AND BETTER THAN I IMAGINED!!

28 de outubro de 2023
Avaliação não solicitada
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Resposta da Eco Lab Diamonds

Thank you very much for such a positive great review and thank you for trusting us to custom make the engagement ring for such a special occasion as we try to make everyone's ring special to them. Regards Steve

Avaliado com 3 de um total de 5 estrelas

Great ring, customer service lacking

The diamond ring itself is beautiful and well crafted. The customer service could use some work. No updates on your orders and it took longer than the stated time on the website. When contacted about the ring I received two different excuses as to why it was delayed and I had to contact the company for updates myself

30 de agosto de 2023
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Resposta da Eco Lab Diamonds

Hi Anthony I’m glad you loved the ring and you think it’s beautiful and I’m sorry we weren’t more communicative but when ordered it does state that ring will be a 3-4 week process and we sent it within that timeframe but I will keep your recommendations in mind but at the end of the day I’m just happy you loved the custom made diamond ring and that’s the main objective. Regards Steve

Avaliado com 5 de um total de 5 estrelas

The cost is not too good to be true

I was initially skeptical about the comparatively lower cost. Regardless, I risked it. I purchased a simple, elegant, 3.3 Carat, emerald cut, engagement ring. The estimated creation/delivery was 3-4 weeks and it came right on 4 weeks. Apart from the initial purchase receipt there was no further communication or updates during the waiting period which was quite nerve racking. An update when they begin making the ring would have been nice. I highly recommend going through Eco Lab Diamonds.

10 de agosto de 2023
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Resposta da Eco Lab Diamonds

Hi Jesse I’m so happy you loved the diamond ring and thank you for the suggestions. Regards Steve

Avaliado com 5 de um total de 5 estrelas

Fast efficient service

Fast efficient service, very happy with product, made and delivered within 2 weeks.

2 de agosto de 2023
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Resposta da Eco Lab Diamonds

Our pleasure. Regards Steve

Avaliado com 5 de um total de 5 estrelas

Steve was excellent

Steve was excellent, very quick to respond and helpful.

2 de agosto de 2023
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Resposta da Eco Lab Diamonds

Thank you very much. Regards Steve

Avaliado com 5 de um total de 5 estrelas

Excellent price, service and ring!

Working with Steve from Eco Lab Diamonds to find the perfect engagement ring was absolutely amazing! His prices and quality are unmatched.

Steve's expertise and friendly approach made the entire process a breeze. He understood exactly what I was looking for and guided me through a stunning selection of diamonds.

The best part? Steve's prices were unbeatable! I did my research and couldn't find a better deal anywhere else. I got exceptional value without compromising on quality.

The ring I purchased was simply breathtaking. The diamond sparkled beautifully, and the craftsmanship was top-notch. It's a true testament to Steve's commitment to quality.

I love the engagement ring so much, I just placed an order for a matching wedding band :)

Overall, I can't recommend Steve enough. If you want an engagement ring that's both affordable and stunning, he's your guy. Thanks to Steve, I found the perfect ring and had a fantastic experience throughout.

19 de julho de 2023
Avaliação não solicitada
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Resposta da Eco Lab Diamonds

Thank you Ayman I appreciate these kind words and I will pass it to my jeweller as well who does the most beautiful custom made rings. Regards Steve

Avaliado com 5 de um total de 5 estrelas

Honest, expert advice and brilliant products

Steve was a pleasure to deal with. His willingness to share his expertise honestly was much appreciated and enabled me to select the perfect diamond for my price point. Delivery was quicker than quoted which was also a bonus as I was working to a tight timeframe. This was a great buying experience and will not be my last with Eco Lab Diamonds and Steve. Many thanks mate.

28 de junho de 2023
Avaliação não solicitada
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Resposta da Eco Lab Diamonds

Thank you very much and I’m glad you enjoyed the experience. Regards Steve

Avaliado com 5 de um total de 5 estrelas

Personal.Caring

Personal.Caring. Prompt and most importantly the ring was flawless and as described.

15 de junho de 2023
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Resposta da Eco Lab Diamonds

Thank you so much Mason and having trust in my business. Regards Steve

Avaliado com 5 de um total de 5 estrelas

I found Eco Lab is trustworthy

I found Eco Lab is trustworthy, and being responsible for the products they sell. I had a good experience purchasing the engagement ring and the matching band from Eco lab. I appreciate how Eco lab value the customer's feedback and promptly act on it. Thank you Eco lab.

23 de junho de 2023
Avaliação não solicitada
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Resposta da Eco Lab Diamonds

Thank you Rachel it’s very much appreciated. Regards Steve

Avaliado com 5 de um total de 5 estrelas

5 stars amazing company

Amazing company, Steve was a huge help! Absolutely love the ring and I know my girlfriend will too.

13 de julho de 2023
Avaliação não solicitada
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Resposta da Eco Lab Diamonds

Hi Corey thank you for supporting my company and supporting Australia made products. Regards Steve

Avaliado com 5 de um total de 5 estrelas

Exceptional product and experience

Efficient, precise and high quality are some of the words I can use to describe my experience with Eco Lab Diamond.

Steve and the team did an amazing job in creating my fiancée’s dream engagement ring.

4 de julho de 2023
Avaliação não solicitada
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Resposta da Eco Lab Diamonds

Thanks Rob for the review and I will pass on the compliment to my jeweller who I have been using now for over 25 years as he is by far one of the best jewellers in Australia. Regards Steve

Avaliado com 5 de um total de 5 estrelas

Amazing!! 💎

Communication with Steve from our very first phone call was great. He was very informative and put my mind at ease purchasing a diamond online, sight unseen. He guided me through the 4 C’s so I knew what to look for as I was adding to an existing diamond of a certain colour,
and when my diamond arrived to his office and wasn’t what I was looking for, he was quick to let me know and find a suitable replacement.
I appreciated his time (numerous phone calls), his attentiveness (finding a diamond with specific colour and ratio), and expertise (finding the perfect match in my price point)!
To say I’m happy with my purchase is an understatement… it’s beautiful and has so much sparkle!
I definitely recommend Eco Diamonds!

28 de junho de 2023
Avaliação não solicitada
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Resposta da Eco Lab Diamonds

Hi Mel thank you very much and it a pleasure working on this with you as well. Regards Steve

Avaliado com 5 de um total de 5 estrelas

10/10 experience

10/10 experience! I loved the interactive online design and selection process, then when I had chosen my design I had questions that were answered quickly and in detail! When my ring came it was beautiful and perfect the diamond is exactly what I chose and indistinguishable as lab grown to my friend that works jewellery store! I’ll never buy anything else, these rings are absolutely perfect! I wish they did more jewellery! Thanks eco lab!

30 de abril de 2023
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Resposta da Eco Lab Diamonds

Hi Khalie thank you for the 10/10 review. Regards Steve

Avaliado com 5 de um total de 5 estrelas

Easy to navigate website

Easy to navigate website. Ordered within minutes and product arrived as expected.

Great quality.

16 de abril de 2023
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Resposta da Eco Lab Diamonds

Thank you Mathew it was our pleasure. Regards Steve

Avaliado com 5 de um total de 5 estrelas

Beautiful 10/10

We’re extremely blown away by this ring! It is absolutely stunning and Steve was always a message away to help us along. Will definitely be purchasing more from here!

16 de maio de 2023
Avaliação não solicitada
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Resposta da Eco Lab Diamonds

Thank you Maya we are always pleased by our custom made diamond engagement rings. Regards Steve

Avaliado com 5 de um total de 5 estrelas

Now let’s get this straight…

Now let’s get this straight…. I’m no bridezilla but when I was proposed to my partner didn’t even get the right colour of gold let alone the diamond.
I called Steve at Eco Lab Diamonds and gave him the whole spiel and and explained exactly how I wanted my new ring made.
He asked all the right questions, even down to the ratios of the different diamonds.
The ring is exactly how I imagined.
It’s beautiful.
They listen, they know what they’re doing and they do it so well.
Thanks again !

5 de abril de 2023
Avaliação não solicitada
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Resposta da Eco Lab Diamonds

It was all my pleasure Grace and thank you for letting me be apart of this wonderful part of your life. Regards Steve

Avaliado com 5 de um total de 5 estrelas

My wonderful experience with Eco Lab Diamonds

I contacted Steve from Eco Lab Diamonds as I wished to buy an engagement ring for my partner. I hadn’t selected a company to go with and have little to no experience with diamonds or jewellery in general. Steve walked me through everything and explained the different cuts and how the diamonds are graded. He was very professional and paid attention to what I wanted. I gave him a budget and he was able to meet it, spot on. The ring was manufactured within the time frame given and arrived promptly and safely to my door. Rapt!

13 de abril de 2023
Avaliação não solicitada
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Resposta da Eco Lab Diamonds

Nothing is better than a Rapt client. Regards Steve

Avaliado com 5 de um total de 5 estrelas

I absolutely love love love my ring!!!

I absolutely love love love my ring!!!! It’s better than my original one and I can’t thank you enough for how’s perfect it’s turned out. The ring size is spot on too.

I’m so thrilled with quality of the ring ❤️❤️❤️

Thank you also for all your correspondence along the way. It has been such a wonderful experience that I would highly recommend you to anyone thinking about getting a ring.

28 de março de 2023
Avaliação não solicitada
logotipo da Eco Lab Diamonds

Resposta da Eco Lab Diamonds

Thank you Lauren and I love that you love the ring and thank you for supporting an Australian owned company and I will pass on the review to my jeweller who custom makes all the rings. Regards Steve

Avaliado com 5 de um total de 5 estrelas

Love love love!

My partner told me he got my ring from eco labs! It is absolutely stunning! People comment on it all the time because it’s so pretty and eye catching! I have just ordered my wedding band from Steve and he is so quick to get back to any queries! Looking forward to getting many more pieces from Steve at Eco x

18 de fevereiro de 2023
Avaliação não solicitada
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Resposta da Eco Lab Diamonds

Hi Karen I’m so happy people keep commenting on the ring as it is stunning. Regards Steve

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