We recently visited Eddie Wright to view an electric car we’d seen online. We dealt with Lewis who was fantastic throughout and didn’t put any amount of pressure on us to purchase. We did end up buy... Ver mais
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Relaxed buying experience, Lewis looked after us really well on a hot day! Top customer service, knowledgeable, friendly, and not pushy at all! Thanks so much!
DO NOT USE, Happy enough to take your deposit off of you buy as soon as that happens all customer service goes out the window. Including the “ refundable deposit that isn’t refundable “ unless you ta... Ver mais
We are extremely happy with the car we have just purchased from Eddie Wright. The servoce we received from Mark Smith was fantastic - he patiently took us through all the car details and transaction... Ver mais
Detalhes da empresa
Escrito pela empresa
Car Supermarket
Informações de contato
Warren Road, DN15 6XH, Scunthorpe, Reino Unido
- eddiewright.co.uk
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Não respondeu a avaliações negativas
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Everyone was very helpful and…
Everyone was very helpful and approachable. Dave Bwdett helped us with everything we needed and we were sorted with a new car very quickly.
Dave was very friendly and happy to…
Dave was very friendly and happy to help, definitely recommend 👍🏼
Dave Burdett was fantastic
Dave Burdett was fantastic , great guy made buying my new car a pleasure thank you so much 😊
15 days after purchase and still no car
I bought a car from Eddie Wright on 15th March and was told I could pick it up on 19th March as it needed a new part fitting. The night before they rang and said it wouldn’t be ready and offered me a courtesy car to pick up which would be the same size car as I had bought. When I arrived the car was much smaller. My family are struggling to fit in it. I still have this car 11 days later. They then told me to pick up the new car up the Tuesday. They rang and said it needed valeting so to come on the Friday. The night before they rang and said the part wasn’t even in but I could pick the car up on the Friday afternoon after it hadn’t been valeted . I couldn’t make that day so arranged for the Saturday. They rang Saturday morning to say the car part still wasn’t it! So it wasn’t anywhere near ready. Mis communication!
They said they would ring at lunch time today (Monday) and no one did. My husband made numerous calls.
When they answered
said they could deliver the car tomorrow but I can’t have a time. So my day tomorrow is now on hold until they give me a time. That’s if the car actually arrives
Given a car with an electrical fault
I was allowed to leave with a car that had an electrical fault. I was told the replacement part would take 2-3 working days to arrive, it took 8 (12 days total). When I went back in to the branch to query why nobody had got in touch regarding the delay on the part, I was promised a phone call the next day with an update. This call never came. Eventually the fault was rectified, but only after a second electrical fault occured caused by the same faulty part. I had to return to the branch to get them to finally prioritising fixing the vehicle the next day. Overall a poor experience with what felt like zero empathy from the sales department when faults was reported. I honestly expected some priority as a customer allowed to leave with a faulty vehicle costing £21k.
Great service
Fast, efficient friendly service from Dave Burdett.
Lewis been great all through the sale…
Lewis been great all through the sale of nissan juke couldn't fault dealer ship..
Brilliant customer service
Bought a new car from here today. Had to part ex my old car but had a very pleasant experience and drove away in the new car within the hour. Lewis was the salesman I dealt with, very nice chap!
Dave Burnett dealt with me very…
Dave Burnett dealt with me very helpful,would recommend
A great experience!
This is my second car purchased from Eddie wright and both times have been plain sailing. Mark, who I dealt with this time around, has gone over and beyond to make sure I was happy and made this experience very good. He was very honest and always in communication with me through out the whole process.
Would highly recommend these guys to anyone and will definitely be purchasing again from here!
Lovely experience
Lovely experience, mark was very helpful, straight forward and made the whole thing simple and easy
Was seen today by Dave Burdett in the…
Was seen today by Dave Burdett in the Scunthorpe branch,Great service, well looked after by Dave, everything made super simple, made to feel comfortable and confident in my purchase!
Friendly and helpful
Fab, friendly service and advice. No pressure, got the car I wanted with ease. Thank you Dave Burnett
Great
Just bought my new car from Eddie wright, dealt with a gentleman called Dave Burdett who made the process very quick easy and pain free for me. Thankyou very much and I’m very excited
Lewis
The car sales man Lewis, made the experience very smooth, did exactly what I asked for. Explained everything very well. Very welcoming, knows how to match his audience, very good banta made the experience so much better!
Would recommend
First time buying here. Really please with purchase and PX. Lewis was really knowledgeable and helped at every step of the way. Would recommend 100% Thankyou
Excellent service from Dave Burdett
Excellent service from Dave Burdett. Return customer
Mark Smith was very welcoming and very…
Mark Smith was very welcoming and very professional and a really nice guy. We think he is a great ambassador for the company. The car is brilliant, presented in pristine condition and we are over the moon with the car and the company. The down side was we had a 200 mile journey home that's how good they are.
Had a brilliant experience very…
Had a brilliant experience very straight forward. We dealt with Dave Burnett and he was very informative and helpful. Super happy with the service.
Exceptional service from start to finish.
Exceptional service! Lewis was amazing! He made us feel at ease, no pressure and answered any questions we had.
Would definately recommend this dealership so welcoming and helpful.
Thank you!
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