Excellent product. Very robust. Tom & Matt installed the product with speed but also careful. Greatnfinish when they were done. Would definitely recommend this company for a veranda etc as service and... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Excellent product. Very robust. Tom & Matt installed the product with speed but also careful. Greatnfinish when they were done. Would definitely recommend this company for a veranda etc as service and... Ver mais
A empresa respondeu
Have now contacted Eden twice, to get a quote for a blind for our verandah we had fitted 2 years ago. I left a message for a call back the first time and spoke to someone the second time who told me... Ver mais
A empresa respondeu
From the great service I received from the customer service team who were exceptional. As a registered Visually Impaired person they were incredibly helpful in terms of me checking for planning perm... Ver mais
A empresa respondeu
The whole experience was smooth ,professional ,and completed on time,The team was especially helpfull at all times. Rebecca llips come answered all our questions with great patience and detail, provi... Ver mais
A empresa respondeu
Experienced, family owned business supplying and installing the finest, bespoke, German-engineered verandas, glass rooms and awnings across the UK.
13, Armstrong Mall, GU14 0NR, Farnborough, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fast to get an evaluation..... delivered top quality installation within promised time..... everything worked first time.... what more do you want?

Resposta da Eden Verandas
Great service from initial sales visit to installation. Highly recommended

Resposta da Eden Verandas
The German-manufactured product is of high quality and readily adaptable to a range of situations - we presented a difficult project, but the pre-installation surveys were most helpful in finding a solution. Despite inclement weather installation was carried out over three very long days by a cheerful and obliging team, who finished up by floodlight and left the site completely tidy. We did have two problems - a small water leak and a cracked piece of glass - but these were rectified within days. Everyone we encountered from the company seemed genuinely proud of what they offer, and we would recommend them without hesitation.

Resposta da Eden Verandas
Most impressed with the after sales care :-)

Resposta da Eden Verandas
Purchased a full glass room from Eden with a composite deck base. The product is German (Weinor) and well engineered. What let Eden down was poor installation project management and under resourcing. Deliveries arrived with no one to unload because the installers were booked the next day. The lorry the kit arrived on was too big to get into the road so had to go away, despite the surveyor saying it would not be a problem. Lifting equipment that Eden hire to lift the beams didn't arrive during installation, so my builders, who happened to be on site, assisted. The installers are sub contracted, not employed by Eden, and are definitely not given enough time to complete the install so they have to go to other jobs before completion and have to be re-scheduled to come back. In my opinion they should have been allocated twice as much time to complete the works. That given the installers were hard working and courteous doing a nice tidy job. One thing I did not consider was condensation. Now the evenings are cooler, the inside of the glass room is covered in condensation by the morning so it drips from the ceiling throughout the morning wetting the furniture. A double glazed roof would limit or perhaps overcome this. The composite decking is from a company called Havwoods and although I am sure it is long lasting, it stains very easily. A potato crisp dropped on the decking will leave a dark oil mark that cannot be easily removed. Havwoods will sell you a specialist cleaner but you will be forever cleaning marks off. Havwoods technical department state the decking cannot be sealed. So there does not seem to be much you can do about it. Despite these reservations we really like the glass room and use it as often as possible.

Resposta da Eden Verandas
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.