Efficient Home Energy Avaliações 

2.135
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have done the EICR check , boiler safety check and gas safety check with Efficient Home Energy, the engineer attend was very polite and did checked everything thoroughly, not at all rushed. He also... Ver mais

Avaliado com 5 de um total de 5 estrelas

Really pleased with the service from Efficient Home Energy Ltd. Booking was quick and easy, and the engineer arrived on time, was professional and friendly, and completed the gas safety check efficien... Ver mais

Avaliado com 5 de um total de 5 estrelas

Have been using Efficient Home Energy for gas and boiler checks, great service overall. They found an issue on my boiler recently, were clear on what needed to be done and fixed it promptly at a reaso... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent from start to finish! Easy to book an appointment, with a good selection of dates and times. Confirmation of appointment came through immediately, and a reminder the day before. Very good cu... Ver mais

Detalhes da empresa

  1. Eletricista
  2. também em
  3. Empresa de energia solar
  4. Engenheiro de Petróleo e Gás
  5. Fornecedor de Ar Condicionado
  6. Fornecedor de equipamentos para energia solar
  7. Serviço de Instalação Elétrica

Escrito pela empresa

Welcome to EFFICIENT HOME ENERGY – your dedicated partner for comprehensive Landlord Certificates. With a distinct focus on the certification and meticulous upkeep of both Gas and Electrical installations, we take pride in ensuring the safety, compliance, and efficiency of your property investments. Our commitment to excellence, combined with a team of specialised experts, makes us your trusted choice for all your certification needs. Step into a world of worry free property management with EFFICIENT HOME ENERGY. Your safety, our priority. Our comprehensive range of services includes: ------------------------------------ - Electrical Certificates - Complete Electrical Repairs - Troubleshooting and Remedial Electrical Work - New Electrical Installations - Fuse Box Upgrades - Portable Appliance Testing (PAT) - Fire Alarm Installations - Solar Panel Installations - Air Conditioning Servicing - Air Conditioning Installation - Fire Alarm Certificates - Energy Performance Certificates - Emergency Lighting Certificates - Fire Risk Assessments - Gas Safety Certifications


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 36% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(2.135)

198 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very efficient service

Very efficient service. On time and di the job as requested

5 de janeiro de 2026
Avaliação não solicitada
logotipo da Efficient Home Energy

Resposta da Efficient Home Energy

So glad you’re pleased, thanks Adrian !

Avaliado com 5 de um total de 5 estrelas

Great service from start to finish

Great service from start to finish. Very professional, punctual, and explained everything clearly. Gas certificate completed quickly and efficiently. Would definitely recommend.

6 de janeiro de 2026
Avaliação não solicitada
logotipo da Efficient Home Energy

Resposta da Efficient Home Energy

Thanks for the great review Arturo!

Avaliado com 5 de um total de 5 estrelas

Quick response to my quote

Quick response to my quote. Quick precudure . All done without delays...
I recommend it

5 de janeiro de 2026
Avaliação não solicitada
logotipo da Efficient Home Energy

Resposta da Efficient Home Energy

Thanks! Really glad you’re satisfied Manuel!

Avaliado com 5 de um total de 5 estrelas

Friendly and very efficient service

The admin team were very friendly and helpful.
Appointment available in a few days .
Engineer arrived promptly and paperwork came through the following day.
Couldn't have asked for more.

6 de janeiro de 2026
Avaliação não solicitada
logotipo da Efficient Home Energy

Resposta da Efficient Home Energy

We’re thrilled you’re happy, thanks Hilary !

Avaliado com 5 de um total de 5 estrelas

Great communication and reminders as to…

Great communication and reminders as to when my appointment was. Helpful in rescheduling for me. Engineer was efficient and got the job done. Also agreed to take his shoes off which is a plus for me! Also competitive rates.

7 de janeiro de 2026
Avaliação não solicitada
logotipo da Efficient Home Energy

Resposta da Efficient Home Energy

Thank you for your feedback Anisa!

Avaliado com 1 de um total de 5 estrelas

This is the worst company I have ever…

This is the worst company I have ever dealt with please do not use them! They are a scam! I paid for a power flush of four radiators. On their website they stated that they would individually flush each heater which was a lie and blaten forse advertising. Efan their head heating engineer does not communicate English well and does not know how to do the job he left the property without heating and only flushed one heater. The other staff answering the phone are very rude and unhelpful. All they have is excuses when they can't do the job they was paid to do.

19 de dezembro de 2025
Avaliação não solicitada
logotipo da Efficient Home Energy

Resposta da Efficient Home Energy

Mark,

We are very sorry to hear that you were unhappy with your experience.

Following your concerns being raised, our office responded promptly to acknowledge the issue and apologised for the inconvenience caused. We also offered to arrange for an engineer to return to the property to recheck the heating system, inspect the remaining radiators and carry out any further assessments required to help identify whether there were any underlying faults beyond the scope of the original power flushing service. At no point did we ignore your concerns and we genuinely attempted to resolve the matter professionally and fairly.

With regards to the power flushing service, the engineer carried out the works based on the condition of the heating system found on site at the time of attendance. Power flushing is a process designed to improve circulation and heating performance by removing sludge and debris from the system where possible. However, as outlined within our terms and standard industry guidance, power flushing cannot guarantee that all heating issues will be resolved, particularly where there are separate underlying faults, heavily blocked pipework, faulty components, or radiators that are excessively contaminated internally and potentially beyond repair.

Whilst power flushing can significantly improve many systems, there are occasions where additional repair works, replacements or further investigations are required following the service in order to fully rectify heating performance issues. We appreciate there may have been a misunderstanding regarding the process, however we do not intentionally mislead customers and we take accusations of false advertising very seriously.

We are also disappointed by the personal and inappropriate comments made regarding our engineer via email, as our staff remained respectful and professional throughout all communication and genuinely attempted to assist in resolving the matter.

Regards,

Efficient Home Energy

Avaliado com 1 de um total de 5 estrelas

Awful customer service

Awful customer service. Couldn’t complete boiler inspection even though another engineer was able to & didn’t even try to resolve. Also turned up at a time I stated wouldn’t work & charged a £50 rescheduling fee without advising in advance.

17 de dezembro de 2025
Avaliação não solicitada
logotipo da Efficient Home Energy

Resposta da Efficient Home Energy

Hi Shirley,

Thank you for taking the time to leave your feedback.
We are genuinely sorry that you were unhappy with your experience and appreciate the opportunity to clarify the situation.

Following your complaint regarding the engineer attending during a restricted access period, we immediately acknowledged the misunderstanding and waived the £50 failed visit charge. We then prioritised rebooking the appointment for the very next day and the manager personally handled the arrangements to ensure the works could still be completed before the concierge left site.

Throughout the process, we remained in regular communication by email, confirmed revised appointment times and completed the requested works. We also accommodated requests for photographs and certification updates following completion.

We always aim to provide a professional and fair service to all customers and regret that on this occasion you felt disappointed. However, we do feel significant efforts were made to resolve the matter promptly and amicably once the issue was raised.

Kind regards,

Efficient Home Energy

Avaliado com 5 de um total de 5 estrelas

Flexible and Trustworthy

As per the name of the company itself they are efficient. They are felxible to work around the tenant's schedule in order to find a mutually convenient time to carry out the inspection visits.

8 de dezembro de 2025
Avaliação não solicitada
logotipo da Efficient Home Energy

Resposta da Efficient Home Energy

Thanks! That made our day George!

Avaliado com 5 de um total de 5 estrelas

All good

Bang on Time ,In and Out checked it all and had was a good Chat

11 de dezembro de 2025
Avaliação não solicitada
logotipo da Efficient Home Energy

Resposta da Efficient Home Energy

Appreciate you taking the time Joe!

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Have used this company before and as a landlord will use again. Terence Owens

12 de dezembro de 2025
Avaliação não solicitada
logotipo da Efficient Home Energy

Resposta da Efficient Home Energy

So happy to hear that, thanks Terry!

Avaliado com 5 de um total de 5 estrelas

Air conditioning was installed…

Air conditioning was installed perfectly and easy to communicate with team. Service is extremely excellent and quality is what you get from team. Thank you very much for the installation of the excellent air conditioner which we enjoy and keep my customer happy.

3 de dezembro de 2025
Avaliação não solicitada
logotipo da Efficient Home Energy

Resposta da Efficient Home Energy

Thanks! We love helping customers like you Arman!

Avaliado com 5 de um total de 5 estrelas

Mark the engineer that came to service…

Mark the engineer that came to service my boiler and test my gas appliances was extremely helpful and informative. The service was quick, efficient and I will definitely use Efficient Home Energy again.

9 de dezembro de 2025
Avaliação não solicitada
logotipo da Efficient Home Energy

Resposta da Efficient Home Energy

Grateful for your kind words Samantha!

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, quick to react and Great prices.

9 de dezembro de 2025
Avaliação não solicitada
logotipo da Efficient Home Energy

Resposta da Efficient Home Energy

Thank you! Always here to help Maulik!

Avaliado com 5 de um total de 5 estrelas

My boiler needed a yearly review

My boiler needed a yearly review, where someone came out and serviced the boiler. They also found out a leak was in the property.
It was efficient and he came on time.

5 de dezembro de 2025
Avaliação não solicitada
logotipo da Efficient Home Energy

Resposta da Efficient Home Energy

Thanks a lot Rachel 🙏

Avaliado com 5 de um total de 5 estrelas

EICR cert

When the electrician arrived, he was very polite thorough and efficient.

4 de dezembro de 2025
Avaliação não solicitada
logotipo da Efficient Home Energy

Resposta da Efficient Home Energy

Thanks! Glad we could help Keith !

Avaliado com 5 de um total de 5 estrelas

Easy

Easy, efficient and good value. Would recommend.

5 de dezembro de 2025
Avaliação não solicitada
logotipo da Efficient Home Energy

Resposta da Efficient Home Energy

Thanks so much for your kind words Dan!

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