eFones.com Avaliações 

Awful company, i thought this was a jim henson production as it's run by muppets

Cheating TikTok shop, I bought a phone on TikTok shop but I don’t like when open and seeing the phone because it is like a not a faster phone as I realise. There are mostly google apps but not running much the phone own apps, and when I install the third party apps it will getting very slow to running the apps. But their are cheating to refund my money when I returned the phone but still misleading me the return terms and conditions.

Arrogant sales people on tiktok over selling cheap tat.

So disappointed with this company. I ordered my phone, delighted when it arrived. Looked the business, so excited. I inserted my Sim card, could not unlock the phone, so I never got passed stage one! I took my phone into my local phone shop and he too could not unlock the phone. We both went on U Tube and followed their instructions up to a point where we could go no further! I returned the phone within the return date. At first Efones said they would accept my return. However, they went back on their word and refused my refund. They asked if I returned the phone in the allotted time, I did, I have proof of postage. So that did not work for them so they came back with (The box was damaged) it certainly was not! So that too did not work for them so they said I broke the seal, I only opened the. SIM card drawer and that was it. What do they mean by seal? Still they refuse to refund me. I am taking this further. Maybe I just happened to be the unlucky one?!

Awful company. Poor run. Bought an HMD phone and was covered in fingerprints and dirt.

They have some of the worst mobile phones for sale which they don’t have a clue about.

Refused to help despite buying with them on Amazon UK and confirmed by HUAWEI UK. All I want is simply an updated firmware version. Livewire telecom is the parent company of eFones UK.

Response from HUAWEI:
Based on the serial number that you had provided us I was ab le to check for more information regarding your routers.
The router with the serial number 5NH7S22505000066 was purchased from Livewire Telecom Limited and it is a BUYOUT. This means that the third-
party retailer had purchased the devices from us in bulk and al so has all the warranty rights. You will have to contact Livewir e since they are the one who provide you with more informatio n on the updates release.
The second router with the serial number 5NH7S22505000323 was purchased from China region and as much as we would like to assist you we cannot offer any information. We are offe ring assistance only for devices manufactured and located in the UK region.
I will also want to point out that the updates are released by the network carriers.

Ordered a phone through tiktok shop,
Empty phone box was delivered 2 days after. Returned box and requested refund.

Message from seller: Return came
back to us empty with no device in the
box. We cannot refund for a device we
do not have here with us. Please
dispute with TikTok.

I can also not return a device which has never been received. Disgraceful reply from a clearly shady company.
Buy from them with extreme caution, or avoid buying with them at all.

Fantastic service very happy with it would highly recommend to anyone from ordering to there engineers great to deal with.Efone Tipperary Town my review is about.

Sacha from customer services was brilliant and made my interaction with eFones a pleasure to do business with.
Communication , customer service and respect was in abundance.
My issue was resolved swiftly and I was updated by Sacha at every point if my journey.
Thank you Sacha and eFones for the great service I was provided.

Brought a phone off tiktok. Has not arrived after two weeks. Been refused a refund twice by this company. They don't respond to my messages. Shocking company. DO NOT BUY OFF THEM. CRAP

Very good service - sent quickly as advertised.
Highly recommended.

Fast delivery but the customer reply could be faster. (Took 5 days to reply so I had to keep chasing).

Simply perfect, originally found on Amazon but direct was £30 cheaper. 2 days to arrive

The router arrived OK, as described, on time - thanks very much.
INFO....
Date of original post: 24 June 2022
Date of reply: 28 March 2023

Bought ghd straighteners, the price was great and delivery was on time and I was kept informed throughout

Bought some GHD platinum plus straightners for a great price - about £70 less than other sites. Very pleased with my purchase & fast shipping.

I never received the phone as my order was cancelled, it took them 2 days to decide that they had insufficient stock, even though it was available to order. They did send me my refund though. Don't think I'll order of them in the future.

Order cancelled without any notice
Don’t recommend this company