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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

Disappointed that item, an outdoor 4g aerial, had clearly been previously opened. It was not factory sealed and clearly the internal packaging had been replaced. The unit was as new, but I... Ver mais

Avaliado com 5 de um total de 5 estrelas

Nervously ordered ZTE Blade V70 Vista from the TikTok shop. Order fulfilled by eFones. PERFECTLY: excellent price, Excellent fast delivery, and to be frank, my biggest concern evaporated. It was a 10... Ver mais

Avaliado com 1 de um total de 5 estrelas

Would give 0 if i could. They have a young lady on Tiktok Live who openly lies about the products she sells. They cannot explain the features of the TVs, cannot explain what "QLED" is and when you a... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ordered iPad online during New Year holiday. Order confirmed and money taken from bank account. When nothing else heard for 2 days, emailed eFones who quickly replied and offered apologies for delay... Ver mais

Detalhes da empresa

  1. Fornecedor de equipamentos de telecomunicações
  2. também em
  3. Empresa de Eletrônicos
  4. Loja de Celulares

Escrito pela empresa

Shop the latest mobile smartphones with the price sliced into three at eFones with Klarna. With many Android phone brands on offer, including Huawei, Honor and Realme. Offering the latest software and technology in a wide variety of models and colours.


Informações de contato

3,3

Bom

O TrustScore é 3.5 de um total de 5

603 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 28% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,3

Todas as avaliações

(603)

15 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

I bought a Huawei CPE pro 5g router

I bought a Huawei CPE pro 5g router, unfortunately it was not compatible with my BT SIM card for some unknown reason, after searching for similar problems its looks like others have had the same issue. I'm not blaming efones for this.

So I have sent it back the day after I received it under the 14 day distance selling regulations.

However they have received it, but it's unknown when they will process my refund, I bought it through Klarna so ultimately I'll get my refund eventually either through efones or Klarna. Hopefully promptly from efones, but I'm sure they are going to play the covid card for a delay in refunding me, even though they managed to send it the next day to me.

Let's see how long my refund takes, I'll update my review when they do.

I've been refunded for the product but they haven't refunded the delivery fee which should of been refunded.

16 de abril de 2021
Avaliação não solicitada
logotipo da eFones.com

Resposta da eFones.com

Hello,

Thank you for the review, this is unfortunate that you did not receive your refund, if you have still nor received it please reply with your order number so that we can get this sorted for you.

Kind Regards,
eFones® Team.

Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent service phone came as expected good tracking service and phone is brilliant will be purchasing one for myself very soon as my daughter loves it very sleek good price. And very good quality

12 de abril de 2021
logotipo da eFones.com

Resposta da eFones.com

Hello,

Thanks for the review, we appreciate the positive feedback and are glad you had a good experience with us and that you would shop with us again!

Kind Regards,

eFones® Team.

Avaliado com 5 de um total de 5 estrelas

Great deals

Great deals. Quick delivery. No drama.

3 de abril de 2021
logotipo da eFones.com

Resposta da eFones.com

Hello,

Thanks for the review, we appreciate the positive feedback and are glad you had a good experience with us and that you enjoyed our special deals!

Kind Regards,

eFones® Team.

Avaliado com 5 de um total de 5 estrelas

Great Service

Order handled really quickly and delivered the next, with a surprise SIM card.

Thank you

2 de abril de 2021
logotipo da eFones.com

Resposta da eFones.com

Hello,

Thanks for the review, we appreciate the positive feedback and are glad you had a good experience with us and that you enjoyed you free smarty sim card!

Kind Regards,

eFones® Team.

Avaliado com 1 de um total de 5 estrelas

Still waiting for my SIM card to arrive…

Still waiting for my SIM card to arrive , how long now ????

2 de abril de 2021
logotipo da eFones.com

Resposta da eFones.com


Hello,

Thank you for the review, this is unfortunate that you ddi not receive your smarty sim card. I can see that you have now been refunded for this and we can only apologies again for the inconvenience.

Kind Regards,
eFones® Team.

Avaliado com 5 de um total de 5 estrelas
logotipo da eFones.com

Resposta da eFones.com

Hello,

Thanks for the review, we appreciate the positive feedback and are glad you had a good experience with us and that you were happy with the delivery time of your order!

Kind Regards,

eFones® Team.

Avaliado com 5 de um total de 5 estrelas

Awesome Phone

Awesome Phone, arrived literally the next day!
Quite honestly the quality is impressive! Searched for your stocks to buy as I’m certain the company’s value will go up in the future competing against Samsung etc as similar product but more than half the price, excellent! When should I expect you on the stock market?

25 de março de 2021
logotipo da eFones.com

Resposta da eFones.com

Hello,

Thanks for the review, we appreciate the positive feedback and are glad you had a good experience with us and that you were happy with the delivery time!

Kind Regards,

eFones® Team.

Avaliado com 5 de um total de 5 estrelas

Quick service!

23 de março de 2021
logotipo da eFones.com

Resposta da eFones.com

Hello,

Thanks for the review, we appreciate the positive feedback and are glad you had a good experience with us!

Kind Regards,

eFones® Team.

Avaliado com 1 de um total de 5 estrelas

Don’t expect your item just because you’ve ordered something..

Took an order and payment for items not in stock but unfortunately didn’t bother to tell me until I chased delivery. I know mistakes can happen but it’s the way that they are dealt with that counts to the customer and to have to chase to find out that you are never actually going to receive an order is totally the wrong way to do business. I wouldn’t have left this review if it wasn’t for the fact that even after a week I wasn’t informed that my goods were never going to come! 1 positive though, once I had chased and they had “looked into it” my refund was received within a few days with the help of Charlie Gallant. Thanks Charlie.

21 de março de 2021
logotipo da eFones.com

Resposta da eFones.com

Hello,

Thank you for the review, this is unfortunate that your order was cancelled due to incorrect stock levels, we can only apologies again for the inconvenience.

Kind Regards,
eFones® Team.

Avaliado com 5 de um total de 5 estrelas

Mobile phone

Excellent experience... I can not recommend them enough x

16 de março de 2021
logotipo da eFones.com

Resposta da eFones.com

Hello,

Thanks for the review, we appreciate the positive feedback and are glad you had a good experience with us and are happy to know that you would recommend us!

Kind Regards,

eFones® Team.

Avaliado com 5 de um total de 5 estrelas

Quick delivery.

16 de março de 2021
logotipo da eFones.com

Resposta da eFones.com

Hello,

Thanks for the review, we appreciate the positive feedback and are glad you had a good experience with us! and that you were happy with the delivery time of your order!

Kind Regards,

eFones® Team.

Avaliado com 5 de um total de 5 estrelas

This is the second time I have used…

This is the second time I have used eFones.com to buy my phone and it's second to none in terms of process and ease of ordering.

12 de março de 2021
logotipo da eFones.com

Resposta da eFones.com

Hello,

Thanks for the review, we appreciate the positive feedback and are glad you had a good experience with us!

Kind Regards,

eFones® Team.

Avaliado com 3 de um total de 5 estrelas

3 because the trouble had with trying…

3 because the trouble had with trying to purchase something from efones until I was told its cancelled due to an issue with my card cvc which was fine. Then I was told I can try again in which I done for my order again to be cancelled called up klarna they said on there side everything is OK, I called efones to be told the system has detected fraud on my card / name or address Huh How's this. Then I was forced to ask my partner to pay for it for me but get it sent to my mums address as planned originally that following day I called up because there has been no news of my shipment the man who picked up the phone said because my name has been used or the delivery address which has been used previously so it has placed this order on hold aswell ridiculous, as this is my card in my name and nothing that I know of has happened to the point where I would get declined from purchasing goods. Today I guessed thery released it knowing no fraud is going on. The delivery was quick but overall experience was terribl

12 de março de 2021
Avaliado com 5 de um total de 5 estrelas

Great service and website.

The product I wanted to buy was cheapest at this website so I went ahead and ordered. Then after some more searching I discovered that what I ordered was version 1 and version 2 was only released 4 months ago so I sent them an email asking for the order to be cancelled. Which was promptly done and money returned. What I also discovered was their website was nice and easy to use so ordering was a breeze. They also had a eFones YouTube channel of reviews of various products which was great. I think the guy whose running this site is doing a great job and so I wish him well for the future. Also, I like to mention I wasn't paid to write this, what can he give me that I haven't got.

6 de março de 2021
logotipo da eFones.com

Resposta da eFones.com

Hello,

Thanks for the review, we appreciate the positive feedback and are glad you had a good experience with us and that you found our youtube chanel helpful!

Kind Regards,

eFones® Team.

Avaliado com 5 de um total de 5 estrelas

Fast delivery

Fast delivery, highly recommend

6 de março de 2021
logotipo da eFones.com

Resposta da eFones.com

Hello,

Thanks for the review, we appreciate the positive feedback and are glad that you were happy with the fast delivery on your order!

Kind Regards,

eFones® Team.

Avaliado com 5 de um total de 5 estrelas

Fast delivered!

5 de março de 2021
logotipo da eFones.com

Resposta da eFones.com

Hello,

Thanks for the review, we appreciate the positive feedback and are glad you were happy with the delivery time of your order!

Kind Regards,

eFones® Team.

Avaliado com 5 de um total de 5 estrelas

Good prices

Good prices. Delivered in time

4 de março de 2021
logotipo da eFones.com

Resposta da eFones.com

Hello,

Thanks for the review, we appreciate the positive feedback and are glad you were happy with the price & delivery time of your order!

Kind Regards,

eFones® Team.

Avaliado com 5 de um total de 5 estrelas

Very easy to order and very quick…

Very easy to order and very quick delivery!

3 de março de 2021
logotipo da eFones.com

Resposta da eFones.com

Hello,

Thanks for the review, we appreciate the positive feedback and are glad that you found the experience easy!

Kind Regards,

eFones® Team.

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service, delivery super fast and the price wasn’t bad either - 5 stars

27 de fevereiro de 2021
logotipo da eFones.com

Resposta da eFones.com

Hello,

Thanks for the review, we appreciate the positive feedback and are glad you were happy with the price & delivery of your order!

Kind Regards,

eFones® Team.

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