Eiken Shop Avaliações 

149
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Très bonne expérience avec le service clients. Réactivité gentillesse et solutions pour répondre à mon besoin. Je recommande

Avaliado com 1 de um total de 5 estrelas

This is just a dropshipping shop from China. Am surprised how many good reviews it has. I ordered a leather bag, and it took over 2 weeks to arrive. It was delivered by a Chinese drop shipping carrier... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

großartiger Kundenservice, jederzeit erreichbar und informativ, ganz toll, hab für mich für einen Kamera-Rucksack entschieden...ganz toll gefertigt, echt derber fester Stoff, kombiniert mit Leder, das... Ver mais

Avaliado com 5 de um total de 5 estrelas

Nous avons commandé deux sacs mais n'en avions reçu qu'un. Le service client a été très réactif pour rattraper leur erreur... Et très généreux avec des cadeaux personnalisés :) Les sacs sont de... Ver mais

Detalhes da empresa

  1. Loja de Bolsas

Escrito pela empresa

Don't compromise style for quality and durability! Get it all with our unique and refined selection of vintage travel bags, handbags and backpacks. Prepare yourself to explore the world.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

149 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

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4,5

Todas as avaliações

(149)

10 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

GREAT Customer Satisfaction

Recently I purchased a bagpack from here and its qualtiy was fab. I love it. Prices were reasonable and I really like the colour and qualtiy of the bag, I absolutely adore the bag.

16 de outubro de 2019
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

I was looking for a rucksack without…

I was looking for a rucksack without zippers because I am sick of them malfunctioning or being hard to zip/unzip at awkward times or when you have only one free hand. I was also looking for a roomy bag with a wide mouth. As well, I did not want one made from polyester or other similar material. Finding a bag that fit these criteria was a lot harder than I thought it would be. Finally, I came across the Malmo. After two weeks, I am very satisfied with it, not least because it looks cool and because it has no zippers and a wide mouth, but it is obviously sturdy as well. One of the snaps on a pocket buckle came off and Eiken Shop sent me two buckles to replace it, so now I have an extra. Much appreciated. It remains to be seen how durable it is. I would like it to last many years. But I definitely recommend it, especially to my fellow zipper-haters.

It's now April 2022. Sad to say the bag is not that durable. Little things on it break or tear. Can't recommend it for the long run.

15 de outubro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best purchase EVER

Looks exactly like I was expecting. Enough space for school supplies. Firm and beautiful. Tracking service was a big bonus! Would recommend 11/10

4 de outubro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Faster delivery than expected

Faster delivery than expected, the product looks the same as in the picture.

2 de outubro de 2019
Avaliação não solicitada
logotipo da Eiken Shop

Resposta da Eiken Shop

Hello Lilla,

Thank you a lot for your review.

We do our best to process our parcel in a timely manner. The rapidity of the delivery also depends on external factors such as carriers or custom controls on which we have no "control" :)

But we are continuously trying to improve our delivery service and we're happy to see that our customers are satisfied with it.

We wish you all the best and hope to see you soon!

Adventurously,

Leo

Avaliado com 5 de um total de 5 estrelas

Tallinn : Very good product but a bit disapointed about the closing mechanism

I received the bag quite early (I live in France), with several layers of plastic to protect it. The colour (i chose the grey one) turned out more greenish than i expected but still OK. I love the amount of pockets and the bag isn't that heavy.
However, please note that the closing mechanism (the straps with buckles) are actually closed by magnets and the said buckles are just a decoration - closes well but not as safe.
Overall, i would recommend those bags but take note for those buckles - a friend of mine who chose a different bag had the same issue.

29 de setembro de 2019
Avaliação não solicitada
logotipo da Eiken Shop

Resposta da Eiken Shop

Hello!

Thank you for your review! Indeed our clip are magnetic to facilitate its use. We noticed that normal straps brought lots of criticisms when I came to ease of use so we decided to add magnetic clips underneath.

We are very sorry if you haven't seen them in our description. We tried to be as transparent as possible...

If you are unhappy with your bag, don't hesitate to join us at info@eikenshop.com.

Best,

Leo

Avaliado com 5 de um total de 5 estrelas

Cool

It is an excellent bag. So you can put something inside and go somewhere for put this something outside.

18 de setembro de 2019
Avaliação não solicitada
logotipo da Eiken Shop

Resposta da Eiken Shop

Hello Raphael!

Thank you a lot for your feedback! We're glad you enjoy your item and we wish it will be your travel partner for years to come.

We wish you all the best!

Adventurously,

Eiken Shop Team

Avaliado com 5 de um total de 5 estrelas

Great products

Great products, I love my backpack so much that I purchased a messenger bag within a few weeks. Both bags are great, there is so much attention to detail in the construction and very good quality.

11 de setembro de 2019
Avaliação não solicitada
logotipo da Eiken Shop

Resposta da Eiken Shop

Hello Francisco,

Thank you so much for your review, but most of all for your trust in our company. We really appreciate the fact you came back to us to help you choose another item and we're proud to hear that both fit your taste!

We hope to see you soon again! Take care.

Adventurously,

Eiken Shop Team

Avaliado com 4 de um total de 5 estrelas

robuster, schöner Rucksack- Kaufempfehlung

Ein sehr schöner Rucksack. Ich habe ihn jetzt eine Weile getestet und mit in Island gehabt. Der Rücken könnte ein bisschen besser verstärkt sein, ansonsten ist der Rucksack genauso wie ich ihn mir vorgestellt habe. Sehr schön wasserabweisend und robust. Die Trageriemen sind für meinen Geschmack etwas breit, aber ich bin auch sehr schmal. Das Problem habe ich bei vielen Rucksäcken. Ein echter Hingucker, auf den ich oft angesprochen werde.
Ich würde ihn wieder kaufen!

9 de setembro de 2019
Avaliação não solicitada
logotipo da Eiken Shop

Resposta da Eiken Shop

Hallo Lilian.

Zuerst einmal entschuldigen Sie bitte unser Deutsch, wir tun unser Bestes, um mit Ihnen in Ihrer Muttersprache zu kommunizieren :)

Wir hoffen, dass Ihr Rucksack für Ihre Islandreise geeignet war und dass er Ihnen geholfen hat, einige abgelegene Orte zu besuchen.

Wir werden alle Ihre Anmerkungen berücksichtigen, um sicherzustellen, dass unsere Produkte verbessert werden.

Wir wünschen dir alles Gute und hoffen, dich bald wiederzusehen.

Abenteuerlich,

Eiken Shop Team

Avaliado com 5 de um total de 5 estrelas

Stlye on point!

I was looking for a bigger backpack than my old one and due to I´m going to start my studies in Vienna I thought it might be a good choice to start with a good style. What should I say, the style (and the quality of course) is on point thanks to the backpack. Love it!!

9 de setembro de 2019
Avaliação não solicitada
logotipo da Eiken Shop

Resposta da Eiken Shop

Hello Laurin,

Thank you for taking the time to leave a review! We are glad to know that our products replaced a beloved bag and hope it will accompany you as efficiently as your old one.

We hope yo see you soon and wish you all the best for future adventures.

Adventurously,

Eiken Shop Team

Avaliado com 5 de um total de 5 estrelas

I love this bag!

From the moment I opened the package, I fell in love with this bag. I use it everyday for my groceries, going to university and when I go on trips. The material was rough in the beginning, but when using it that will change quickly. Highly recommend this bag!

1 de setembro de 2019
Avaliação não solicitada
logotipo da Eiken Shop

Resposta da Eiken Shop

Hello Benthe,

Thank you for your nice review of our product.

We are so happy to read that you are in love with your bag and that it follows you everywhere, our products were designed for that :)

Material such as waxed canvas are quite rough when you buy them because canvas was waxed right after production and, as it was never used before, need some time to adjust and to soften. As you mentioned, it changes pretty quickly.

We hope to see you soon. All the best,

Adventurously,

Eiken Shop Team

Avaliado com 5 de um total de 5 estrelas

The perfect backpack to travel the…

The perfect backpack to travel the world.

26 de agosto de 2019
Avaliação não solicitada
logotipo da Eiken Shop

Resposta da Eiken Shop

Hello Maria,

Thank you got your comment! We hope you're travelling the world right now or you will soon with your new item :)

All the best,

Eiken Shop Team

Avaliado com 5 de um total de 5 estrelas

Excellent

Efficient assistance, fast delivery and excellent product (both size and material) . I couldn't consider myself more satisfied.

19 de agosto de 2019
Avaliação não solicitada
logotipo da Eiken Shop

Resposta da Eiken Shop

Hello Margherita,

Thank you so much for taking the time to review our product. We are happy to know that the characteristics and style of your bag suit your taste and we hope it will be your travel buddy for your next adventures!

All the best,

Adventurously,

Eiken Shop Team

Avaliado com 5 de um total de 5 estrelas

Great and Responsible Company

Great and Responsible Company, Excellent Customer Service.

I lost this summer my previous and long kept travel bag and was looking for a suitable replacement for my next trip.
A friend of mine showed me Eikenshop and i was enthralled by the Kaori duffle bag, which seemed to perfectly fit my expectations.
I was a little bit worried by some negative comments here but after having read the "about us" section I contacted the owner and he was very helpful and accommodating.

I have been using the bag for a week now and it's beautiful, practical, and well-made !! I Totally recommend ! Eikenshop has a great collection !

P. S : Read the entire "About Us" section and you'll have a pleasant surprise !

8 de agosto de 2019
Avaliação não solicitada
logotipo da Eiken Shop

Resposta da Eiken Shop

Hello Berenger!

How are you? I hope your trip to the French Alps went well and that your Kaori bag was of good use!

We want to thank you for your nice comment on your product and don't hesitate to contact us again if you need anything from product advice to travel tips, we'd be happy to assist you.

Take care.

Adventurously,

Eiken Shop Team

Avaliado com 5 de um total de 5 estrelas

Belle découverte de l’été

Belle découverte de l’été, cette marque! N’étant pas sûre de la longueur des straps, j’ai pris contact avec le service client qui m’a rapidement informé et guidé dans mon choix. La qualité de mon nouveau sac est au top, le cuir semble résistant, et il est confortable: que je marche ou sois en vélo. Je recommande et acheterais avec plaisir d’autres choses de chez Eiken.

4 de agosto de 2019
Avaliação não solicitada
logotipo da Eiken Shop

Resposta da Eiken Shop

Hello Sophie!

Merci pour ces gentils mots! Nous sommes heureux que ton sac te plaise, il est temps maintenant d'aller sur les sentiers le tester n'est ce pas ?

Nous avons hâte de te revoir parmis nous. N'hésites pas à nous contacter si tu souhaite avoir des conseils sur d'autres produits, nous nous ferons un plaisir de t'aider.

Belle journée,

Leo

Avaliado com 5 de um total de 5 estrelas

Great company

Great company, vintage and robust product . I received my Helsinki two days ago and I already in love with it ( my friends ) too. Nice fabrics , leather is top quality too ( was a bit worried about that point at first). Communication with the team was smooth. I recommend it.

3 de agosto de 2019
Avaliação não solicitada
logotipo da Eiken Shop

Resposta da Eiken Shop

Hello Veronique,

I'm glad you received your Helsinki without a problem! Now it's time for an adventure :)

Best,

Leo

Avaliado com 5 de um total de 5 estrelas

Great concept, excellent quality !!

I have to confess I really often buy online wich I know is not so good for locals business. This is why I was so happy to find this conscious shop who support small business. Even better, the customer service is excellent and I am more than happy with what I ordered, great quality and design. I highly recommend it without a doubt !

1 de agosto de 2019
Avaliação não solicitada
logotipo da Eiken Shop

Resposta da Eiken Shop

Hello Marie!

I hope you're doing well.

Thank you so much for your kind words, we really appreciate it! We work every day to ensure the quality of both our product and service :)

Happy to know you are satisfied!

Best,

Leo

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