Elecology Avaliações 109

Really good communication from the start of the process. Installers were very professional, friendly and helpful. Cable was very nearly run through my porch and place was left spotless after.

Sam and his team were excellent and very professional - I'd definitely use them again and recommend them to anyone looking for an EV installer. Great communication throughout the process, answering all my questions. On the day, the installer arrived early, neatly fitted everything and got me set up with the app.

Good initial experience and recommended to friends. Unfortunately when experiencing an issue with a component of the install, their follow up/proactiveness was poor, despite having installed a component of our installation that is prone to burning out and a genuine health & safety concern.

Very impressed with Ecology from front to back. Both Sam with his communications and Dan, who was very professional and did a fantastic install of my new Tesla Wall Charger. Highly recommend for any of your EV charger needs.

Charger is installed, works well and the cable ran under the house floor which is all as hoped. The engineer didn't seem so trustworthy and the customer service was passable.

Some damage was incurred on the drilling of the exit wire from under the house. This was understandable, but the engineer initially denied some damage was done by him, then was quite disrespectful.

He ended up doing a patch-up job but seemed to do a purposefully poor job or just had no experience applying silicon. We were given a very minor token discount that wouldn't cover redoing the touch-up work. Although the agent was keen to understand more about the situation with the engineer, we didn't feel comfortable taking it further.

I'd say they're a fine company for the most part as most reviews state, but not 5-stars from our end-to-end experience.

Brilliant service from the outset. Initial quote was provided without the need for a physical site visit - I just uploaded some photos of the proposed charger location and existing electrical installation. Matt, who came to fit the device was very professional and efficient, not to mention a really nice guy. All neatly installed and fully operational. Very happy!

Excellent from start to finish. Sam dealt with my initial enquiry, providing various quotes on different chargers, no pushy sale's which for me was one of the reasons why I choose Elecology. On the day of installation, Dan arrived, very polite and professional, installed the charger, showed how everything worked. Dan made sure all cables were straight, excellent workmanship and a credit to Elecology.

Fantastic Experience. From start to finish Elecology were easy to deal with. The quote was quick, reasonably priced and everything outlined and explained well. Sam was very responsive and helpful with any queries pre and post installation. The guys installing the Tesla Wall Connector on site were also very friendly, professional and efficient. Can't recommend them enough!

Can’t recommend enough. From the initial contact, Sam and the team at Elecology have been super helpful, responsive and a joy to deal with.
They couldn’t do enough to help with any question and the response time to emails was unreal. Usually expect to wait a day or so for a reply, with Elecology it’s an hour or 2!!
Engineer was prompt, polite, neat and personable.
I would 100% recommend Elecology to anyone that requires an EV charger installed.
Keep up the great work guys!!

Excellent customer service throughout, answered our questions promptly prior to installation. Kelvin our engineer was highly professional, tidy and spent time with us to ensure our kit was working well and we understood basic functions.

Very efficient service, right from initial enquiry through to installation. Engineers did a great job, answered all my questions and helped me get setup with the newly installed wall charger. Would definitely use again.

Excellent installation - they communicated clearly and openly prior to the installation, and the installer on the day was very knowledgeable and helpful.

Excellent company easy to deal with and professional
Sam gave me couple of dates for installation and communication through emails was fast and efficient he got the charger and so it was hassle free
On the day the installation was problem free - the engineer David was at my house very early, he explained the few choices I needed to make and then got on with it swiftly and showed me how everything works when it was complete.

Ohme made the mistake not electrical contractorso shall put a review against them

Engineer who came for the install was good and he did a decent job however to gain access under the floor he decided to cut one of the floor boards. It has been cut in such a way that it is unsupported. He had put couple of screws to keep the floor board in place but it has since caved in only been few days.

We found our EV installation to be very smooth. Luke arrived on the day with another team member and worked efficiently and respectfully. There was good communication throughout and the team cleared up after the work. Booking and payment with Sam very easy and timely. All in all would recommend without hesitation.

I found Elecology easy to deal with and professional throughout. They gave me some advice about selecting the right charger for my needs and answered the few questions I had.
On the day the installation was problem free - the engineer was at my house very early, he explained the few choices I needed to make and then got on with it swiftly and showed me how everything works when it was complete.
p.s. in May 2024 I had a problem with the power supply to the charger (the RBCO if you want to know) and Elecology were quick to get an engineer round and sort it out, so again good, efficient service.

Brilliant service from Elecology. Luke was very professional, punctual, did an amazing job installing and then explaining the EV charging he installed for us. Communication with Sam was excellent - very quick to reply, and very helpful.

Would definitely recommend them and use them again.

Very professional company. Sam was great to deal with, answered my questions promptly and offered us an installation date quickly.
Luke the installer was polite, friendly and tidy. Helped set up the Tesla app etc.
Would thoroughly recommend. Yes probably not the cheapest option but if you want 100% confidence in a job done well, then this company is for you.