Electricradiatorshop Avaliações 

35
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

It is amazing what an online shop can be like. It is clear that there are both positive and negative experiences. As for me, I have just purchased 3 smart radiators: a 2kW one, a 1.4kW one, and a towe... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great customer service. Product arrived super quick. Issue with a component dealt with very impressively resolved. Thank you

Avaliado com 5 de um total de 5 estrelas

The 5 radiators and 2 towel rails I've so far bought seem to be really high quality. The 5 I've fitted myself so far have been easy to mount, and with clear instructions. I had to substitute longer... Ver mais

A empresa respondeu

Detalhes da empresa

Escrito pela empresa

Welcome to Electric Radiator Shop. We are suppliers of energy efficient electric radiators, panel heaters and electric towel rails. As seen on TV - FREE Next Day Delivery!


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

35 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 66% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(35)

34 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

It is amazing what an online shop can…

It is amazing what an online shop can be like. It is clear that there are both positive and negative experiences. As for me, I have just purchased 3 smart radiators: a 2kW one, a 1.4kW one, and a towel radiator. The products are excellent and nearly 25-30% cheaper than anywhere else. This is very important, but for me, it is the shop and the business owner that truly stand out. They are incredibly communicative, and instead of the standard 3-5 working days, I received the items the very next day—not to mention the free delivery. (This is important because due to the weight and size, they were delivered on a pallet, and for a similar order, others would charge £70-130). The packaging speaks for itself—fantastic and secure. Overall, it is an excellent service and cannot be recommended enough. Thank you guys.

8 de outubro de 2026
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Resposta da Electricradiatorshop

Hi Sandor,
Thanks so much for your 5 star review, I will share your feedback with the team. We are so glad that all aspects of our service and products have met and exceeded your expectations
ERS Team

Avaliado com 2 de um total de 5 estrelas

Delivery was terible

Delivery was terible. They delivered to the wrong address

6 de outubro de 2026
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Resposta da Electricradiatorshop

Hi Ismail,
We’re sorry for the inconvenience caused by the delivery issue. As discussed, the external courier initially delivered your order to the wrong address.
As soon as we were made aware of the issue, we arranged for the courier to collect the delivery and redeliver it to the correct address, which was completed the same day.

Thank you for your patience while we resolved this.
Regards,
ERS Team

Avaliado com 5 de um total de 5 estrelas

Delivered when thay said they would…

Delivered when thay said they would even down our tight Devon lanes.
Radiator works well and easy to install thanks

28 de setembro de 2026
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Resposta da Electricradiatorshop

Hi Peter,
Our delivery team do a quick reccie beforehand and will have allocated a slender truck to deliver to you! So pleased your happy with both the service and the delivery
Regards
ERS Team

Avaliado com 5 de um total de 5 estrelas

Everything was great

Everything was great. Scheduling the delivery, the delivery driver, and the radiator itself was also excellent!

27 de setembro de 2025
Avaliação não solicitada
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Resposta da Electricradiatorshop

Hi Iain
Thank you for your lovely review! We're delighted to hear that everything went smoothly, from arranging your delivery to the driver and the radiator itself. We really appreciate you taking the time to share your experience.

Regards,
ERS Team

Avaliado com 4 de um total de 5 estrelas

Only fault

Only fault was ,I received a phone call to say parcel would not be delivered on the day I expected ,and it would now be delivered next day, as I had stayed home for delivery was away to go out and knock on door your parcel is here, only problem that could have been was if I had not been there I do now what would have happened, so it was only a small problem so that is why I only gave 4 stars.

21 de setembro de 2026
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Resposta da Electricradiatorshop

Hi James,
Thank you for your feedback.
We're sorry for the confusion around your delivery date and understand how frustrating it must have been to rearrange your day. We're pleased your parcel arrived that day after all, but we appreciate that clearer communication would have made for a better experience. Thank you for your understanding.

Regards
ERS Team

Avaliado com 5 de um total de 5 estrelas

The ordering and delivery process was…

The ordering and delivery process was first class
The radiators are being installed at the end of September so as of yet the three items remain unpacked
But so far I'm pleased
Richard Clarke

7 de setembro de 2026
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Resposta da Electricradiatorshop

Hi Richard
Many thanks for taking time to post your review and pleased your happy with how our team helped throughout the process.
Regards
ERS Team

Avaliado com 5 de um total de 5 estrelas

I ordered smart panel radiator

I ordered smart panel radiator. it was very easy to install and use. and delivery was quick.

10 de setembro de 2026
Avaliação não solicitada
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Resposta da Electricradiatorshop

Thanks so much for your review 😊

Avaliado com 5 de um total de 5 estrelas

Effective and easy to install

The 5 radiators and 2 heated towel rails I bought all work well and were easy to install myself. The app is easy to use, although the towel rails didn't add themselves, or synchronise with my GoogleHome app, as simply as the radiators did. One agreed delivery date was missed, but the carrier sorted this out satisfactorily.

15 de agosto de 2026
Avaliação não solicitada
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Resposta da Electricradiatorshop

Hi John
Thanks for the updated review, sorry there as a delay with the delivery - whilst our couriers aim to deliver on time they do sometimes miss the slots, glad to hear they sorted it out for you though
Regards
ERS Team

Avaliado com 5 de um total de 5 estrelas

Easy to order from and very quick to…

Easy to order from and very quick to deliver. Can't wait to try them out as soon as it cools down enough

10 de setembro de 2026
Avaliação não solicitada
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Resposta da Electricradiatorshop

Hi Dave,
Thanks for taking the time to post your review, we are sure your winter will also be nice and warm now too!
Regards
ERS Team

Avaliado com 5 de um total de 5 estrelas

Good radiators, great supplier!

The 5 radiators and 2 towel rails I've so far bought seem to be really high quality. The 5 I've fitted myself so far have been easy to mount, and with clear instructions. I had to substitute longer bolts and wall plugs for the ones supplied. With the aid of wood blocks it was possible to hang the largest rads on the supplied brackets single-handed. Connection to my IoT and GoogleHome network was the simplest I've ever experienced. The weather is yet to get cold but I think they'll be a good investment.
Ordering, communication and delivery from ERS was a simple and efficient experience.

6 de agosto de 2026
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Resposta da Electricradiatorshop

Hi John
Thanks so much for your detailed review,
Regards
ERS Team

Avaliado com 5 de um total de 5 estrelas

Nice range of products

Nice range of products
Attractive pricing
Prompt delivery
Very pleased so far with my Radiator

1 de maio de 2026
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Resposta da Electricradiatorshop

Thanks for your review. Pleased to hear how happy you are with our products and service

Avaliado com 5 de um total de 5 estrelas

My main bedroom was always too cold to…

My main bedroom was always too cold to sleep in being north facing and having 3 external walls, even central heating didnt warm it up enough, the panel heater only needs to go on for an hour amd the room is so warm and cozy. I wasnt happy with DPD delivery though as the driver delivered it 50 houses away, luckily my gardener collected it for me

28 de abril de 2026
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Resposta da Electricradiatorshop

Hi Sharon, Thanks for your review. Pleased to hear that you now have a warm bedroom. Sorry to hear of the experience that you had with the delivery, we review the performance of our delivery partners regularly and will feed back your comments.

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