Website was super easy to navigate. Plenty of styles and colours to suit every taste. Customer service was brilliant, fast delivery by pleasant, polite and helpful drivers. I ordered 4 full size and 2... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Ordered some panels to finish our lounge in the caravan. We was recommended the site by the previous owners. The website was easy to navigate, we matched the colour, the process was quick and h... Ver mais
A empresa respondeu
We received our order on time. The panel slats are amazing. They are better than expected, the pictures don’t do them justice. We bought some adhesive and had to cut them slightly in height. These cut... Ver mais
A empresa respondeu
Great communication, The delivery driver called the night before to let me know when his estimated delivery time would be and asked me to send him a pin as my address is rural and hard to find. Deli... Ver mais
A empresa respondeu
4,9
Excelente
610 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good product-great price
Good product and remarkably easy to install. Great value for money- Thanks
22 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Clive,
Thank you for your fantastic review! We’re delighted to hear you’re happy with the quality of the product, the price and how easy it was to install.
It’s great to know you found it such good value for money. We really appreciate you choosing Alden & Vale and taking the time to share your experience.
Kind regards,
Alden & Vale
01706 395008
info@aldenandvale.co.uk
Second time ordered from this company…
Second time ordered from this company and not been disappointed. Speedy delivery with no issues.
Product was great.
12 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi,
Thank you so much for ordering from Alden & Vale for a second time and for leaving such a lovely review.
We’re really pleased to hear that you’ve been happy with both the product and our speedy delivery. It means a lot to know you’ve trusted us with another order and that everything went smoothly again.
We really appreciate your continued support.
Kind regards,
Alden & Vale
01706 395008
info@aldenandvale.co.uk
Really good wall panelling
Really good wall panelling and worth the money compared to some other sellers that are £60-70+ and actually better quality panelling from here
22 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Rebecca,
Thank you so much for your lovely review! We’re really glad to hear you found our wall panelling to be both **great quality and excellent value for money**.
We work hard to offer good-quality products at affordable prices because we want our customers to be able to achieve a great finish without having to spend a fortune. It’s fantastic to hear you feel our panels compare so well with more expensive alternatives.
Thank you again for choosing Alden & Vale and for sharing your experience! 😊
Kind regards,
Alden & Vale
Highly recommend
Arrived quickly and easy to fit and cut, looks great. Would highly recommend and buy from here again.
18 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Michelle,
Thank you for the lovely review! We’re delighted to hear your panels arrived quickly, were easy to cut and fit, and look great once installed.
We really appreciate the recommendation and would be very happy to welcome you back for your next project! 😊
Kind regards,
Alden & Vale
Resposta da Aldenandvale
Hi Jo,
Thank you for your 5-star review! We’re really pleased to hear you were happy with both the product and delivery.
We really appreciate your support and hope you enjoy your new panelling! 😊
Kind regards,
Alden & Vale
Great quality product have used many…
Great quality product have used many times have had 3 different colours love ❤️ them all
12 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Karen,
Thank you so much for your continued support! It’s fantastic to hear you’ve used our products many times and have tried three different colours. We’re especially pleased that you’ve loved them all! ❤️
We really appreciate you coming back to Alden & Vale for your projects and taking the time to share your experience.
Kind regards,
Alden & Vale
great product…
Fantastic service and a great product easy to install.
5 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Moggy,
Thank you so much for the fantastic 5-star review! We’re delighted to hear you were happy with both the service and the product, and that you found the panels easy to install.
We really appreciate you choosing Alden & Vale and taking the time to share your experience. Thank you for your support!
Kind regards,
Alden & Vale
info@aldenandvale.co.uk
Excellent company quick delivery and…
Excellent company quick delivery and top quality panneling will be using again my front room looks amazing
12 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Scott,
Thank you so much for the brilliant 5-star review! We’re really pleased to hear you were happy with the quick delivery and the quality of the panelling.
It’s fantastic to hear that your front room looks amazing, and we’ll be more than happy to help you again when you’re ready for your next project.
Thank you for choosing Alden & Vale and for your support!
Kind regards,
Alden & Vale
info@aldenandvale.co.uk
Premium product and looks really nice…
Premium product and looks really nice on the wall
3 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Thank you so much, Mez! We’re delighted to hear you’re happy with the premium quality of the panels and how they look on your wall. We really appreciate you choosing us and taking the time to share your feedback. We hope you enjoy your new feature wall! 😊
— Kind regards,
Alden & Vale
All round brilliant service
Website was super easy to navigate. Plenty of styles and colours to suit every taste. Customer service was brilliant, fast delivery by pleasant, polite and helpful drivers. I ordered 4 full size and 2 half size acoustic panels in natural oak, the quality was fantastic and I price matched with other companies and these were brilliant value. I would certainly use again.
11 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Thank you so much, Lynne! We’re absolutely delighted to hear you had such a brilliant experience with us, from finding the right style and colour on our website through to delivery.
It’s fantastic to hear you’re pleased with the natural oak acoustic panels, especially the quality and value for money after comparing them with other suppliers. We’ll also make sure your kind words are passed on to our delivery team.
Thank you again for choosing us and for taking the time to leave such a detailed review. We’d be very happy to help with your next project! 😊
—Kind regards,
Alden & Vale
Great panels at a great price
Great panels at a great price. Exactly what I was looking for. Went for the black panels and they have met expectations.
Easy to cut and secure to walls.
I used a mini circular saw to get clean straight cuts and stuck on with no more nails and black drywall screws through the felt. Screws are near invisible.
Would buy again if I need any more in the near future.
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Thank you, Jamie! We’re delighted to hear you’re so pleased with the black panels and found them easy to cut and install. It’s great to hear the finish has met your expectations, and we really appreciate you sharing your installation tips too. Thanks again for choosing Alden & Vale, and we’d be happy to help whenever you need more panels in the future! 😊
— Alden & Vale
Product is fantastic quality
Product is fantastic quality and couldn’t be happier with the outcome after I fitted to my son’s wall. Only downside is my wife wants to do get more panels and do our bedroom and living room! 😂. Highly recommend.
8 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Thank you so much, James! We’re really pleased to hear you’re happy with the quality and love how the panels have transformed your son’s wall. 😂 It sounds like your wife has already got the next projects planned! We really appreciate the recommendation and hope you enjoy the panels for many years to come.
— Alden & Vale
Stay well clear of this company
Stay well clear of this company. They messed my around for over a month if not longer. If u want to do the job inteded i would buy from somewhere else. Sent wrong stuff in 1st place missed one off ripped off for delivery told me they were going to send missing item they took another 2 weeks if not more to send. Sent differnt pannel then wanted me to pay for there miatake didnt offer any compensation just wanted more money off me for there mess up. Not a happy person if u want to wait for along time and to be messed around and not to do the job buy from here otherwise dont waste your time with this company
19 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Craig,
We’re sorry to read your review and we do take concerns of this nature seriously. However, we are unable to identify the order or verify the circumstances described from the information currently available to us.
We have already attempted to contact you through Trustpilot on two occasions to request further information so we can properly investigate the issues you have raised, but unfortunately we have not received the details needed to do so.
We would genuinely like the opportunity to look into this in full, including the items supplied, the missing item, the replacement and the delivery charges, so we can establish exactly what happened. We certainly do not want any customer to feel they have been inconvenienced or treated unfairly.
Please contact our team directly on **01706 395008** or **[info@aldenandvale.co.uk](mailto:info@aldenandvale.co.uk)** with your order details. You can also contact us through our website, and our team will be happy to investigate this with you.
We respect that you have shared your experience, but we would also appreciate the opportunity to establish the facts and work towards a resolution.
Kind regards,
Alden & Vale
""UPDATE"""
Following our detailed conversation on the phone, we’re glad we were able to go through the situation with you and clarify what had happened.
During our conversation, you confirmed that this review had been posted mistakenly and was not intended for Alden & Vale. We appreciate you taking the time to speak with us and clear this up.
We’ll be looking forward to hearing back from you regarding the update.
Great quality and great price
Great quality and great price
19 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Thank you, Ryan! We really appreciate your kind feedback. It’s fantastic to hear you were pleased with both the quality and the price. Thanks again for choosing Alden & Vale! 😊
— Alden & Vale
The wall panels are beautiful and make…
The wall panels are beautiful and make a big difference in our home. Excellent quality for an excellent price. Delivery was also quick with good communication
19 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Thank you, Nicole! We’re delighted to hear you’re so pleased with the wall panels and the difference they’ve made to your home. It’s also great to know your delivery was quick and communication was good. We really appreciate your lovely feedback and support! 😊
— Alden & Vale
excellent products
Delivery was on time, second time we have used this company, panels are very good quality, ordering is really easy, would definitely use again.
11 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Cathy,
Thank you so much for your lovely review and for choosing us for the second time! We’re really pleased to hear that you’ve been happy with the quality of the panels, the delivery and how easy the ordering process was.
We truly appreciate your continued support and recommendation. We look forward to helping you again in the future!
Kind regards,
Alden & Vale
info@aldenandvale.co.uk
Have a great day!
Fantastic service and quality
Ordered some panels to finish our lounge in the caravan.
We was recommended the site by the previous owners.
The website was easy to navigate, we matched the colour, the process was quick and hassle free.
Received a text with delivery date, they were delivered on that day , driver called again seamless delivery.
Great quality board, used adhesive designed for installation, and cutting was easy.
Looks amazing, love the results, highly recommended
12 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Mrs Wickham-Stevens,
Thank you for such a fantastic review! We’re delighted to hear that the panels were perfect for finishing your lounge in the caravan and that everything went smoothly, from finding the right colour and placing your order through to delivery.
It’s brilliant to hear that you found the panels easy to work with and that you’re so happy with the final result. Thank you for the recommendation and for choosing Alden & Vale!
Kind regards,
Alden & Vale
info@aldenandvale.co.uk
Have a great day!
Wall panels are perfect
Wall panels are perfect, good quality. I could track delivery all the way the only thing is the delivery man didn’t bring into my house for me which could have helped with being pregnant
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Alison,
Thank you for your lovely feedback! We’re really pleased to hear that you’re happy with the quality of your wall panels and that you were able to track your delivery throughout.
We’re sorry the delivery driver wasn’t able to bring the panels into your home, particularly as you were pregnant. We completely understand how much that extra help would have been appreciated.
Thank you again for choosing Alden & Vale, and we hope you enjoy your new wall panels!
Kind regards,
Alden & Vale
info@aldenandvale.co.uk
Have a great daY
I ordered the light grey panels arrived…
I ordered the light grey panels arrived within a week! I absolutely love them great addition to my livingroom would definitely recommend and buy again!
18 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Lindsay,
Thank you so much for your lovely review! We’re delighted to hear that your light grey panels arrived within a week and that you absolutely love how they look in your living room.
We really appreciate your recommendation and would be very happy to welcome you back when you’re ready for your next project!
Kind regards,
Alden & Vale
info@aldenandvale.co.uk
Have a great day!
Recently had our front room done such a…
Recently had our front room done such a lovely transformation everything went smoothly from the order to been delivered on time & with care thanks you will be ordering again
14 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi there,
Thank you so much for taking the time to share your experience with us! We’re delighted to hear what a lovely transformation the panels have made to your front room and that everything went smoothly from placing your order through to delivery.
We really appreciate your kind words and are thrilled to hear that you’ll be ordering from us again. We look forward to helping you with your next project!
Kind regards,
Alden & Vale
info@aldenandvale.co.uk
Have a great day!
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