ELITE GREENHOUSES LIMITED Avaliações 

I assembled the greenhouse with all supplied bolts and bracing, but was unable to bolt to the base for a few days while waiting on parts to arrive. One windy night, the bracing (poor 1.2mm thick right-angle lengths) simply folded up like foil and the whole frame collapsed in on itself which caused a lot of damage - luckily this was before I had fitted the glazing - as I realised that fitted the glass before bolting to the base would have been a bad mistake. I contacted Elite, and they denied there was a problem with the design and said I should have bolted it down on the same day it was assembled - a challenge for anyone, I would say. The other problem I had was with the bolts supplied - they are aluminium and several of them failed using a short 10mm spanner. Again, this point was not accepted by the manufacturer.

Instructions and illustration drawings need updating, and amendments need to find their way into the manual permanently. Assembling the glass in the doors has been a problem with the glass not long enough in the vertical dimension. The video commentary is way too complicated for what it is trying to deliver.

The construction written instructions and videos are among the worst I have ever used. We wasted dozens of hours trying to work out how to do it, and then taking it apart and starting again. The parts list is incomplete and there were bits missing. The 4 corner anchors are each held by 2 small captive bolts. I am not convinced they will hold up in a high wind. Still I am not an engineer.

I bought an old Elite Greenhouse 2nd hand from Gumtree. The seller had given me instructions, but when starting construction I discovered they were for a newer version. I had a few queries which were very quickly and helpfully answered by Richard at Elite, when I had no reason to expect any level of customer service from them, sending me very helpful emails with pics of old instructions and helping me with some missing parts. I ordered said parts and a few extras and everything arrived quickly and as expected. Was so impressed with the helpful service I received, if I ever have the space and money for a new greenhouse I wouldn't hesistate to use Elite.

We finally got our huge 20 x 8.5ft Titan lean-to greenhouse built, and it's turned out fantastic.

Despite not getting around to building it for a year after it was delivered, we had a prompt response to our support enquiries and replacement parts were shipped out by courier. I can understand some smart part errors on a structure this large, especially when there are so many different product variations.

The instructions could certainly be more beginner-friendly (lots of technical language we were unfamiliar with)—but it's not that hard once you have an understanding of the system.

One thing I would reiterate from the manual is that it's essential to make sure your base is level, and keep the correct angles when you finalise the structure. Our house is old and bent, which made things awkward, but we got there in the end.

Very impressed, overall. It feels like a very strong and strudy structure that isn't going to buckle in high winds. Only problem is finding the space for another one ;)

Ordered in late July 2021, delivered late March. Professional installer available mid April but the wrong parts were sent so he could not complete the job. We have now lost our installation slot with no prospect of a new one. Pretty useless. How difficult can it be to send the right bits? Let's hope it will be worth it in the end but I am losing the growing season.

Purchase a 6x4 Elite Greenhouse summer 2021, arrived March 2022 (this was as expected so no issue).

Parts supplied wrong parts missing - this caused issues with the build but once worked out the error with supply Elite were good at replacing with photographs to prove the problem(s).

The instructions and ease of build were a total nightmare and knowing what I know now I would NOT purchase this Elite Greenhouse again. It took 5.5 days to build (and still have to add the door lock and automatic opening mechanism) with up to 5 people working on it at any one time (including engineers). The Greenhouse was a powder-coated one so no identification(s) on any part (just on the outside of boxes).

It is well made but the instructions appear to have been drafted in someone’s mind who designed the Elite Greenhouse rather than by someone else to understand the issues with such poor build instructions… YouTube is a must and was helpful but not perfect.

I am happy now it’s built but would not put myself or others through such a traumatic experience - 3 star rating because happy with what I have (4.5 start for quality but a lucky 1 star for the instructions - still not 100% happy with the doors).

I have just spent the last 6 days building an Elite Titan 8x12. It was order in May 2021 and arrived early Jan 2022. The quality of the product is 5*. The instruction book was fine, but I was also very glad of the construction videos on their web site. There were a couple of points in the build process which I can imagine some people may have problems with, but as the first 6 years of my working life I was a mechanical engineer so there was nothing I could not resolve. I was able to build it all on my own with the exception of bolting the sides together and glazing the roof. I am very, very, very pleased with the results. And very glad we went for a powder coated version (Graphite) as it look very special indeed.

UPDATE June 2023 - Still so, so glad that I bought this. The quality and colour are fantastic!..

Whilst we had to wait a while for the greenhouse kit to arrive, it was worth the wait. The greenhouse (I went for powder coated 'olive') looks fantastic. Take your time over assembly and do look at all the helpful videos on assembly - despite some other comments, in reality it is quite easy. I found the company technical support excellent and very helpful and responsive to some construction questions I had. Final assembly with glass really is a 2-person job.

Edge 800 16 foot Would give it zero stars if I could
Recieved this greenhouse before lockdown, but due to not having a base ready we have only just erected it. Big mistake as it ment erecting it ourselves. As said in previous reviews the instructions are near to useless. Not punctuated,confusing with photos of obscure veiws. The 800 comes with a pollyarbonate roof (not clear on the website we ordered it from) it cheapens the product, feels flimsy & the sealant tape at the ends is coming loose allowing water to enter the gaps. Not enough glass rubber sealant roll sent & we were 4 muntins short so I had buy extra off ebay.
There were no roof braces sent with our deliverey even though theu are shown on updated instructions( just the same as old ones only photos are clearer) I think they are needed as roof seems like it could come off in high winds. Also not on having to drill holes yourself to to fit roof vents(which are on the front not in the roof!!) is not on. One all the random bits of metal were joined to make the frame & the base squared,the top half refused to also square up. Eventually we achieved this by pulling a top corner with a rope. All the nuts need to be left loose to achieve this which results in joints popping out sas you try to move the structure. All in all the worse build nightmare myself,my husband & my Father have encounted ever.

Waited 6+ plus months for arrival of 2x6 lean to in black coating. Base plinth scratched in unpacking but quickly replaced. The instructions are dreadful & made the whole experience of putting it together a nightmare. Door is poorly fitting & does not fit on runners adequately causing it to rattle in the rain. Worse buy of 2021 & sooooo disappointed with quality, instructions & product overall. Would not recommend this buy to my worse enemy.

We purchased an Elite Craftsman greenhouse it was well worth waiting for, we are so pleased. After deciding on a new greenhouse we purchased the elite from the company in Bolton. We needed to wait a little while but great thing is that its British, "Made in Britain" still means something, and the quality is what you would expect. We did checkout other main names greenhouses, but it worth checking where they are manufactured. We like to buy British and always try and check. We also decided to have it erected professionally and if you can afford it, then its well worth it. We booked the fitter when we had a delivery date and they turned up on the day they stated, erected it within a couple of hours, we were up and running straight away. We did decide to have the capping and feel it a good investment just finishing the greenhouse off. On delivery the driver damaged a piece of glass, a new one sent out and received a few days later causing us no problems. We are so pleased with the greenhouse and can recommend them with piece of mind. "Buy British if possible"

Good, well made greenhouses. Long lead-time, but not surprising as everyone has starting growing during the pandemic. Useful technical advice whenever we got stuck with instructions. Helpful customer service.

I bought an Elite Streamline from IS Greenhouses. I had to wait 5 months for delivery but knew this at the outset so don't see it as an issue.
I hadn't read any comments on the build difficulty prior so I was a bit worried when I saw some of these!
So just to reassure anyone thinking of buying one I am a 59yo female and I built the whole frame entirely by myself.
I built it indoors so I could prop the various bits up as I put it together and did it over a few days. All of the parts were clearly labelled in the box and it went together really well.
The only assistance I had was my partner helping to carry it outside then holding the toughened glass in place while I put the first of the clips in.

I thought the instructions were pretty good personally, I also watched a couple of the online videos just to make sure I was doing it right.

In terms of customer service I had a question about the door so messaged the company. They got back to me straight away and the person I spoke to was really helpful. He explained that they are constantly reviewing and updating the instructions.

As another reviewer said it was like a puzzle and I actually enjoyed doing it. I think people are more likely to leave a review when they have had a difficult experience, which is understandable, but its also worth sharing a positive experience.

Its all done now and it looks fantastic. I'm just so pleased and it was well worth the wait.

We have had an Elite greenhouse for 15 years. When we tried to order another one (8X12), Elite replied that delivery would take 7 1/2 months. If ordered on April 1, it would arrive in November. It takes less time to build a three bedroom in the UK than to get a plain vanilla greenhouse from Elite. But we were told that we are buying a British made product and not some foreign import. British manufacturing is in dire straights when it has to drape itself in the Union Jack to justify its inefficiency and uncompetitiveness!

Bought the ‘Edge’ having waited three months for delivery. The worst instructions for any build in human history! I’m an Engineer and these instructions just left me scratching my head for hours, what should be a one day build has taken me three days to complete. The photos and written descriptions have no bearing on what you’re actually building, most of the time I was just left to ‘work it out’ myself...total trial and error process and taking two steps forward and one step back all day everyday. This was such a grind and consumed my Easter wkd away from my child, could have been avoided if a person with half a brain wrote the instructions and someone with a newer camera than a Victorian rostrum camera took decent photos. Hats off to the plank whom printed the instructions on a dot matrix printer making every thing unintelligible. This was made worse and salt rubbed in by the lovely coloured, printed brochures in the pack selling ‘extras’...fat chance of me doing that Elite! Please remake your instructions, it’s simple/easy to do and will improve your reviews, you must be loosing business because of this...shame, because the product is lovely! Also, why are all the glass panels different (but only slightly) widths? (Three different sizes 61cm, 60cm, 59cm...just why?), utter nightmare sorting and knowing that, a heads up would have been grand! Also your amended instructions are wrong btw. Muntings supplied don’t fit the toughened glass properly and are too tight. Bolts/nuts are cheap and weak and often shear/break under construction. Write a proper glazing guide. Also, not a fan of drilling my own holes to fit things and cutting visual caps myself...I’ve paid £thousands guys...this is poor service! In Summary, a total fail Elite and you should ashamed tbh.

instructions are terrible, pictures are poor quality and next to useless. My door is 1" short. There is no mention in the instructions on how to adjust and the video says "fix door and adjust height". Perhaps if someone with a GCSE "O" level English wrote them I would have had more success. I was a product design teacher who also taught engineering so am not totally green but these instructions left me baffled.

Absolute nightmare. Assembly instructions useless. You tube video re assembly is so speeded it was no use at all. No step by step views. Diamond staging help also a nightmare. Do not buy this product id assembling yourself. I wish I had never purchased it.

Was hired to install it. Took two of us two full days. Instructions are terrible video is useless. Both me and the owner are out of pocket due to this company.

Also sent wrong amended Instructions

Stay well clear

I ordered my Elite greenhouse through the Incredibly Sensible Greenhouse company who were brilliant. Yes, the waiting time was longer than anticipated but we are in the middle of a pandemic. There was a delivery problem but the driver kept in touch with me at all times and arrived when he said he would. A very polite guy. The 2 young men who put the greenhouse up for me arrived shortly afterwards and completed the task in a few hours - very much to my satisfaction. (The Incredible Sensible Greenhouse company suggested the guys to put it up when I said I couldn't do it myself).
Overall I am very pleased with my Elite Greenhouse.