Had my EV Charger installed by Elite. The process was smooth from start to finish with only a minor hitch on install day as the Electricians got a bit delayed on another job but these things happen... Ver mais
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Veja o que dizem as avaliações
Brilliant communication. Very professional, not pushy gave all options via email and then on phone. Quotes on product very clear. Hassle free booking and fitting everything within time frame, good j... Ver mais
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Poor experience! complete ignorance and not responding to my queries. what kind of buissnes is this if if they don't care about the customer. good luck but i will look elsewhere!
A empresa respondeu
The surveyor made contact by phone telling us when he was going to arrive which was helpful. He got right down to the work and carried out the survey professionally, explaining what he was doing... Ver mais
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Detalhes da empresa
- Equipamentos e Soluções em Energia
- Fornecedor de Caldeiras
- Fornecedor de Equipamentos e Sistemas de Aquecimento
- Empreiteira de serviços de isolamento
- Encanador
- Fornecedor de equipamentos para energia solar
Escrito pela empresa
Elite Energy – Making Homes Greener, Smarter, and More Efficient At Elite Energy, we specialise in high-quality, privately funded energy solutions designed to make your home more efficient, sustainable, and future-ready. From Air Source Heat Pumps and Solar Panel systems to battery storage and EV chargers, we deliver tailored installations that help reduce energy bills and lower your carbon footprint. With over a decade of experience and a dedicated team of accredited engineers, we provide a complete end-to-end service – from initial consultation and system design to professional installation and aftercare. Every project is built around your property, your energy goals, and long-term performance. Our mission is simple: to help homeowners invest in smarter energy solutions that add real value, comfort, and efficiency to their homes. We pride ourselves on transparency, quality workmanship, and a straightforward, customer-first approach. That’s why so many homeowners trust Elite Energy for reliable, high-performance installations. ✓ Bespoke Solar, Battery Storage & EV Charger Installations ✓ Air Source Heat Pump Specialists ✓ MCS & TrustMark Accredited Installers ✓ Premium Equipment & Expert Design ✓ Fast, Professional & Hassle-Free Service ✓ Based in Teesside – Serving Homes Across the UK Visit eliteenergy.co.uk or call 0800 246 1676 to get started today.
Informações de contato
Progress House, Fudan Way, TS17 6EN, Stockton-on-Tees, Reino Unido
- 0800 2461 676
- info@eliteenergy.co.uk
- eliteenergy.co.uk
4,3
Excelente
245 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
My opinion on the work ethic
- Friendly members of staff that arrived on time
- They were tidy and cleared away any remaining waste
- Customer service kept us well-informed
24 de março de 2026
Avaliação não solicitada
Resposta da Eliteenergy
Hi Mohammed,
Thank you for your kind feedback — it’s really appreciated. We’re glad to hear the team arrived on time, kept everything tidy, and that you felt well-informed throughout the process. That’s exactly the standard we aim for on every installation.
If you ever need anything in the future, we’re always here to help.
— Elite Energy Eco
Wow Elite energy AMAZING!
Wow Elite energy came to my house and did the most amazing job. My house is substantially warmer, The team were amazing so tidy and got the work done really efficiently. From the radiator man to the joiner and the team that did the insulation and all the plastering, every single work man was superb 10/10. I Can not thank them enough. If you are concerned don’t be you will not regret the improvements.
12 de janeiro de 2026
Avaliação não solicitada
Resposta da Eliteenergy
Hi Ellie,
Thank you for your amazing review. We’re delighted to hear what a difference the work has made to your home and that it’s now noticeably warmer.
It’s fantastic to know every member of the team—from installation through to finishing—delivered such a high standard while keeping everything tidy and efficient. Your kind words mean a lot to us.
We truly appreciate your recommendation and thank you for choosing Elite Energy.
From the first telephone call to the…
From the first telephone call to the final work being completed the standard was excellent and professional. We were explained each procedure and nothing was to much trouble.
12 de março de 2026
Avaliação não solicitada
Resposta da Eliteenergy
Hi Mrs Travis,
Thank you for your lovely review. We’re delighted to hear that you received an excellent and professional service from your first call through to the completion of the work.
It’s great to know everything was clearly explained and that the team were happy to help throughout. We really appreciate you taking the time to share your feedback.
— Elite Energy Eco
Overall the experience was good but…
Overall the experience was good but there could of been improvements.
I was not advised that Elite Energy would not be able to connect to my existing gas pipework until their fitters arrived at my home which meant I had to make a decision there and then if I wanted to proceed. This should have been advised earlier in my opinion.
11 de março de 2026
Avaliação não solicitada
Resposta da Eliteenergy
Thank you for your review. We’re pleased to hear that your overall experience was positive.
We also appreciate your feedback regarding the gas pipework connection. We understand how important it is to have all relevant information in advance, and we’re sorry this wasn’t made clear earlier in the process. Your comments are valuable and will be shared with the team to help improve communication going forward.
Thank you again for taking the time to share your experience.
— Elite Energy Eco
Polite and very professional surveyor…
Polite and very professional surveyor from Elite Energy visited my home today and provided advice.
Impartial and incredibly knowledgeable on installation requirements.
Left me with a very favourable impression of the company and confident in their knowledge and the commitment to high standards.
20 de março de 2026
Avaliação não solicitada
Resposta da Eliteenergy
Hi Katherine,
Thank you for your wonderful review. We’re delighted to hear that the surveyor left such a positive impression and provided knowledgeable, impartial advice.
It’s great to know you felt confident in both the information provided and our commitment to high standards. We really appreciate you taking the time to share your experience.
— Elite Energy Eco
No hassle EV charger Installation
No hassle EV charger Installation, originally sourced through the myEnergy website list of compliant installers… local to myself and great service from day one. The site survey visit enabled me to advise of my requirements, and the, visitor listened to these, and utilised these to provide a competitive quote…
The installation team had a great understanding of the plan agreed and along with checks along the way was able to succeed in meeting all the requirements set out originally… the final set up was completed to my needs and they wouldn’t leave until everything was in place and tested to assure that the system was functioning correctly…
Great service and follow up to make sure everything is functioning 💯%
18 de março de 2026
Avaliação não solicitada
Resposta da Eliteenergy
Hi Michael,
Thank you for your fantastic and detailed review. We’re delighted to hear that everything went smoothly from the initial survey through to installation and final setup.
It’s great to know the team listened to your requirements, delivered exactly what was agreed, and ensured everything was fully tested before leaving. We’re also pleased that the follow-up support met your expectations.
We truly appreciate your kind words and are glad we could provide a service that worked perfectly for you.
— Elite Energy Eco
Very good customer service 👏 experience
Very good customer service 👏 experience
16 de março de 2026
Avaliação não solicitada
Resposta da Eliteenergy
Thank you for your kind words — we really appreciate it! 👏 If you ever need anything in the future, we’re always here to help.
— Elite Energy Eco
Resposta da Eliteenergy
Hi Billy,
Thank you for your review. We’re pleased to hear that the work was carried out efficiently and that our team were polite throughout.
We appreciate you taking the time to share your feedback.
— Elite Energy Eco
Excellent service
Very efficient - from initial visit for quote right through to installation and follow up. Excellent communication - we were kept informed of progress at all stages.
13 de março de 2026
Avaliação não solicitada
Resposta da Eliteenergy
Thank you for your excellent review. We’re really pleased to hear you had such a positive experience.
It’s great to know the whole process ran smoothly for you, from the initial quote through to installation and follow-up, and that our team kept you well informed along the way.
We really appreciate you taking the time to share your feedback and are glad we could help.
— Elite Energy Eco
Elite Energy's surveyor Kevin
Kevin arrived promptly and surveyed our home. He was a pleasure to speak with to discuss our eco flex needs. Hope to hear in due course all available avenues are covered with what we need to carbon neutral home.
9 de março de 2026
Avaliação não solicitada
Resposta da Eliteenergy
Hi Pablo,
Thank you for your kind review. We’re pleased to hear that Kevin arrived promptly and that you found him helpful and easy to speak with while discussing your Eco Flex options.
We hope the information gathered during the survey will help identify the best measures available for your home, and we look forward to supporting you on your journey towards a more energy-efficient property.
— Elite Energy Eco
Friendly surveyor who I was the same…
Friendly surveyor who I was the same age as me and shared the same interests and felt comfortable with.
9 de março de 2026
Avaliação não solicitada
Resposta da Eliteenergy
Hi Derek,
Thank you for your review. We’re pleased to hear that the surveyor was friendly and made you feel comfortable during the visit.
We appreciate you taking the time to share your feedback.
— Elite Energy Eco
Good communication and tidy job
Good communication, friendly and capable staff and a good tidy job done
5 de março de 2026
Avaliação não solicitada
Resposta da Eliteenergy
Hi Richard,
Thank you for your review. We’re pleased to hear that you experienced good communication and that our team were friendly and capable.
It’s great to know the work was completed to a good standard and left clean and tidy. We appreciate you taking the time to share your feedback.
Elite Energy
Great interaction from Elite Energy…
Great interaction from Elite Energy throughout the process.
From Tony the sales person, his experience showed, compared to other salespeople that I've had through the door.
Craig came with a drone to took a detailed inspection of the roof, that was surprising and talked through the installation process.
James customer relationship, managing the install from beginning to end.
Definitely recommend Elite Energy!
12 de março de 2026
Avaliação não solicitada
Resposta da Eliteenergy
Hi Syed,
Thank you for your fantastic review. We’re delighted to hear that you had such a positive experience throughout the entire process.
It’s great to know Tony’s expertise stood out, that Craig’s detailed roof inspection helped explain the installation clearly, and that James ensured everything was managed smoothly from start to finish.
We really appreciate your recommendation and thank you for taking the time to share your feedback.
— Elite Energy Eco
Fantastic service
Fantastic service. Quality workmanship from the insulation teams and gas engineer and great customer service from the ladies in the office.
26 de fevereiro de 2026
Avaliação não solicitada
Resposta da Eliteenergy
Hi Marie,
Thank you for your fantastic review. We’re delighted to hear you were happy with the quality of the work from the insulation team and gas engineer, as well as the support from our office team.
We really appreciate your kind feedback and you taking the time to share your experience.
— Elite Energy Eco
Elite Energy have been great
Elite Energy have been great. Had a boiler replacement, TRVs fitted to radiators, and a new gas feed to the flat. Also, the engineer (Andy) worked really quick, really tidy, and really friendly and knowledgeable. Many thanks for all your help.
9 de março de 2026
Avaliação não solicitada
Resposta da Eliteenergy
Hi Steve
Thank you for your great review. We’re delighted to hear you had such a positive experience with the boiler replacement, TRVs.
It’s especially nice to hear Andy made a strong impression with his friendly, tidy, and knowledgeable approach. We’ll be sure to pass on your kind words to him.
Thank you for taking the time to share your feedback.
— Elite Energy Eco
Wonderful experience
Wonderful experience. Their response was swift and they quickly conducted the survey. The insulation was done smoothly and without any problems whatsoever. All my queries were answered in professional manner and I am really happy to recommend them.
29 de novembro de 2025
Avaliação não solicitada
Resposta da Eliteenergy
Hi Riya,
Thank you for your wonderful review. We’re delighted to hear that you had such a positive experience and that everything—from the survey to the insulation work—was completed smoothly.
It’s great to know the team responded quickly and were able to answer all of your questions professionally. We really appreciate your recommendation.
— Elite Energy Eco
Nothing scary
The surveyor was very polite, helpful and patient, talked us through every stage of his report and went through the house taking his measurements and writing his comments. He was very understanding of our needs and requirements and talked to us in a friendly manner and used everyday language we could understand .
24 de fevereiro de 2026
Avaliação não solicitada
Resposta da Eliteenergy
Hi Lorraine,
Thank you for your lovely review. We’re really pleased to hear that the surveyor was polite, helpful, and took the time to talk you through each stage of the assessment.
It’s great to know he explained everything clearly and in a friendly, easy-to-understand way while making sure your needs and questions were fully addressed. We truly appreciate you taking the time to share your experience.
— Elite Energy Eco
The surveyor was very polite and…
The surveyor was very polite and professional
4 de março de 2026
Avaliação não solicitada
Resposta da Eliteenergy
Thank you for your review. We’re pleased to hear that the surveyor was polite and professional during the visit.
We appreciate you taking the time to share your feedback.
— Elite Energy Eco
Kevin an excellent surveyor
Kevin assessed my Property , and did a fantastic job explained everything he was doing and the context for the assessment. But was very professional and explained that the report goes to Elite Energy.. unfortunately I wasn’t eligible for any free upgrading but I felt reassured by the process and I learned some Key information about things I could do myself.
26 de fevereiro de 2026
Avaliação não solicitada
Resposta da Eliteenergy
Hi Philip,
Thank you for your thoughtful review. We’re pleased to hear that the survey was carried out professionally and that everything was clearly explained throughout the assessment.
While it’s unfortunate that you weren’t eligible for the upgrades this time, we’re glad the process was still helpful and that you were able to take away some useful information for improving your home.
We appreciate you taking the time to share your experience.
— Elite Energy Eco
Beware of cowboys
Elite Energy took a. Clean neat tidy property in Bradford BD9 & left it in chaos. Workmen were cowboys & their workmanship was shoddy. I paid good money & expected good workmanship butI was disappointed. There was a massive difference between their advertising boasts & actual reality. If I could give a minus grade I would do so
20 de fevereiro de 2026
Avaliação não solicitada
Resposta da Eliteenergy
We’re sorry to read your comments and take feedback about our workmanship very seriously.
At present, we’re unable to locate a record of a customer with this name having work carried out by us in the BD9 area. We also note that the review mentions payment for the work, whereas the measures we install under government grant schemes are always provided at no cost to the customer.
It’s possible there may be some missing information preventing us from identifying the project, and we would very much like the opportunity to investigate this properly. Please contact us directly with further details (such as the property address, date of works, or job reference) so we can look into the concerns raised.
— Elite Energy Eco
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