Waited nearly 1 month for delivery of shoes that arrived but were at least four sizes too small. Despite frequent requests for refund and returns acknowledgement….no response. This company is obviousl... Ver mais
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Veja o que dizem as avaliações
Obviously didn’t read reviews before I purchased! Eventually after over 3 weeks I received my sandals, poorly made and way too small… I paid £28 and reading from reviews will not be sending back as to... Ver mais
Unable to give zero stars. Item delivered does not fit description of item advertised. Offered a 15% refund, which I declined. They then offered a 20% refund despite their website stating that full re... Ver mais
You have done a credit check without my knowledge or permission which is showing up on my credit file as 'Klarna Ab (Cval, Sr, Ar, Sa) Klarna Ab (Sr Api) Quotation Search'. My credit rating has gone... Ver mais
A empresa respondeu
Detalhes da empresa
- Perfumaria
- Loja de Cosméticos
- Loja de produtos para cabelo
- Clínica de Dermatologia
- Loja de produtos de higiene
Informação fornecida por fontes externas variadas
Imagine a world that is simply divine. A place where you can explore a wealth of heavenly wonders that transform how you look and feel – This is what you will find in the world of Elysian. Elysian was conceived from a simple ideology - to offer some of the world’s finest products in the beauty and grooming sector ranging from Fragrances, Skincare and Make-Up, to transforming Haircare products, and luxurious Bath and Shower products, at competitive prices .We understand and listen to what consumers are saying, which is why we offer only the best of the best to ensure that we provide you with the products you want and need and work round the clock to ensure you receive an exceptional service.
Informações de contato
1 Bromley Lane, Chislehurst, BR7 6LH, London
- 0208 8850 9911
- support@elysian.co.uk
- elysian.co.uk
1,2
Muito Ruim
2 mil avaliações
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Online experience was second to none & …
Online experience was second to none & the delivery time was earlier than promised. The buy now pay later after delivery was perfect and well timed. Will definitely be using you again and recommend you to friends.
26 de abril de 2017
Avaliação não solicitada
Resposta da Elysian
Hi Nick,
Thank you so much for taking the time to share your experience with us and for the wonderful feedback and top score.
It's great to hear that you had an excellent experience all round and we look forward to serving you again soon.
Kindest Regards, Elysian
Resposta da Elysian
Hi Annie,
Thank you very much for your superb feedback and top score.
Hope to see you again soon.
Kindest Regards, Elysian
Excellent customer service
Excellent customer service. Fast and reliable delivery.
26 de abril de 2017
Avaliação não solicitada
Resposta da Elysian
Hi Stefanos,
Thanks for the top score.
We are very happy to hear that you had a great experience shopping with us.
Hope to see you back again soon.
Regards, Elysian
Got my perfume pretty quick so I'm happy
Got my perfume pretty quick so I'm happy 😊
25 de abril de 2017
Avaliação não solicitada
Resposta da Elysian
Hi Kelly,
Thank you so much for taking the time to share your experience with us and for the 5 stars.
Hope to see you back again soon.
Kind Regards, Elysian
Perfect service again
24 de abril de 2017
Avaliação não solicitada
Resposta da Elysian
Hi Bobby,
Thank you for the great review and the five stars.
We look forward to having you shop with us again soon.
Best Regards, Elysian
Everything good very happy with the …
Everything good very happy with the service I receive from Elysian arrives when they say it will
24 de abril de 2017
Avaliação não solicitada
Resposta da Elysian
Hi Tim,
Thanks for the top score.
We are very happy to hear that you had a great experience shopping with us.
Hope to see you back again soon.
Regards, Elysian
Elysian is excellent.
Elysian is excellent.
Couldn't believe how fast my order arrived!
24 de abril de 2017
Avaliação não solicitada
Resposta da Elysian
Hi Mrs Mac,
Thank you for the wonderful review and the five stars.
We look forward to having you shop with us again soon.
Kind Regards, Elysian
Fast efficient and delivered as …
Fast efficient and delivered as described.
24 de abril de 2017
Avaliação não solicitada
Resposta da Elysian
Hi Dianna,
Thank you for the great review and the five stars.
We look forward to having you shop with us again soon.
Best Regards, Elysian
I found this company excellent to deal …
I found this company excellent to deal with and their prices were very competetive
20 de abril de 2017
Avaliação não solicitada
Resposta da Elysian
Hi Terry,
Thank you so much for taking the time to share your experience with us and for the 5 stars.
Hope to see you back again soon.
Kind Regards, Elysian
I got a good deal on my Armani Eau de …
I got a good deal on my Armani Eau de Toilette which arrived within 48 hrs, will not bother with duty free shops in future.
19 de abril de 2017
Avaliação não solicitada
Resposta da Elysian
Hi Karl,
Thanks for the review and the 5 star rating.
We are constantly monitoring our prices so that we can offer our customers the best prices possible.
Look forward to seeing you back with us soon.
Kindest Regards, Elysian
Excellent service quick easy delivery …
Excellent service quick easy delivery product was great
19 de abril de 2017
Avaliação não solicitada
Resposta da Elysian
Hi Jeanette,
Thank you for the wonderful review and the five stars.
We look forward to having you shop with us again soon.
Kind Regards, Elysian
Got 90ml of alien and it was great,very …
Got 90ml of alien and it was great,very quick delivery too
19 de abril de 2017
Avaliação não solicitada
Resposta da Elysian
Hi Kelly,
Thanks for the top score.
We are very happy to hear that you had a great experience shopping with us.
Hope to see you back again soon.
Regards, Elysian
excellent service…
plenty of choice,excellent quality with prompt delivery,easy to recommend.
19 de abril de 2017
Avaliação não solicitada
Resposta da Elysian
Hi Traveller,
Thank you for the great review and the five stars.
We look forward to having you shop with us again soon.
Best Regards, Elysian
super experience with Elysian
super experience with Elysian. I bought perfume which was delivered the very next day, free delivery and my account was not charged until after delivery! When I emailed Elysian with an enquiry it was dealt with promptly.
19 de abril de 2017
Avaliação não solicitada
Resposta da Elysian
Hi Asiea,
Thank you so much for taking the time to share your experience with us and for the 5 stars.
Hope to see you back again soon.
Kind Regards, Elysian
Resposta da Elysian
Hi Tobias,
Thank you very much for your feedback and 5 stars.
Hope to see you again soon.
Kindest Regards, Elysian
Perfume wonderful ordered one for me …
Perfume wonderful ordered one for me and then one each for daughter and daughter in law delivered promptly and packaged very carefully. No complaints just thanks.
19 de abril de 2017
Avaliação não solicitada
Resposta da Elysian
Hi Rosemary,
Thank you for this lovely feedback.
We're glad that you chose Elysian more than once and had a wonderful experience shopping with us each time.
Looking forward to having you online with us again soon.
Kind Regards, Elysian
The best fragrance store online
The best fragrance store online! I love how you can pay up to 14 days after you place your item. I love the helpful and friendly customer service.
19 de abril de 2017
Avaliação não solicitada
Resposta da Elysian
Hi Linda,
Thanks for the review and top score.
We are very happy to hear that you had a great experience shopping with us.
Hope to see you back again soon.
Regards, Elysian
Good efficient service
Good efficient service, always has what's needed, always competitively priced.
Recommended to all.
10 de abril de 2017
Avaliação não solicitada
Resposta da Elysian
Hi Anthony,
Thank you for the great review and the five stars.
We look forward to having you shop with us again soon.
Best Regards, Elysian
It was just what it was supposed to be.
It was just what it was supposed to be, well packed, in good time and very good value. Excellent!
10 de abril de 2017
Avaliação não solicitada
Resposta da Elysian
Hi Roger,
Thank you for the wonderful review and the five stars.
We look forward to having you shop with us again soon.
Kind Regards, Elysian
Goods were perfect and original and …
Goods were perfect and original and amazingly quick delivery definitely going to use again
6 de abril de 2017
Avaliação não solicitada
Resposta da Elysian
Hi Lyn,
Thank you so much for taking the time to share your experience with us and for the 5 stars.
Hope to see you back again soon.
Kind Regards, Elysian
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