Emojo Bike Avaliações 102

Finally I have a rack for my Lynx. It fits, even though it is not as pictured on the website. It would have been nice if the company had informed me that the item was back-ordered after I ordered it on 5/18/20, and when it was due to arrive. Instead, "Your order is on the way. Track your shipment to see the delivery status", was sent shortly after I ordered the rack. But in following the FedEx instructions, I learned that the item had not been received by FedEx. Requests for information about the rack were sent to Emojo on 5/22. 5/26, and 5/28. I finally got a response after the last request. The rack arrived on 5/29/2020. More contact re: accurate arrival of the rack, or the fact that it was back-ordered, would have resulted in 5 stars.

I ordered a bike 3 weeks ago and have not heard anything from anyone. It is coming or not? I will purchase elsewhere if it is not available.

Not sure how to review at this point. Email communication with Kevin has been awesome. The web sight is great, ordering process is good, nothing has shipped as yet "been a week" so no feedback on the product can be given at this point.

Fine service

They were very quick to get me my parts. Even with this whole covid 19 thing.

Great customer service and super fast shipping.

I had no problem ordering the forks. But delivery is slow. It has been days that a label was made but ups has not received the package.

For some reason the delivery was a little late, but the packaging was very nice and secure, the bike is in very good shape and looks very nice.

Had minor shipping damage, due ,i believe, to not being kept upright, the box is clearly marked this side up. The bike was very well set up and adjusted right out of the box with simple assembly, no manual, but they were prompt at making all amends, very happy with this bike. Nice components, same as the big name brands. my friend rode it and ordered one ! I would highly recommend ! Thanks Greg R

This bike is awesome and so is the staff that supports remote requests for parts and service!

The Emojo bikes are a blast to ride! Living in the mountains, the pedal assist has plenty of torque to go up the hills without hesitation. The folding feature is great as well. I was able to fold up the bike, put it in the trunk of my car, and head to the beach for another fun ride. Wasn't sure how long the battery would last, but took it on a 20 mile ride, and only used half of the battery power. Totally happy with the Emojo so far. Can never go back to a regular bike again!

The bike is great and the people are honest and caring
I couldn’t ask for more out of a business.

They were honest and quick , they will resolve your issues ,quickly.

This is a great company with great bikes. I love my Emojo Lynx Pro. The customer service is also very good. Quick responses to all my questions. The only reason I gave a 4-star rather than a 5 is my bike came with the fork on backwards. I’m not real mechanical and did not feel comfortable turning it around so I paid a bike shop to do it for me (though did not think I should have to). The company did give me a discount on a rear bike rack (sure glad I bought it!) and sent me a bike light/flashlight. Kudos.