Encore Pet Food Avaliações 

46
O TrustScore é 3.5 de um total de 5

3,3

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

This food was the only option my two ragdolls would eat, except for the chicken selection, which they never liked. They enjoyed some of the fish selection. However, with the new Encore delivery, I not... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

I have a 19yr old cat very fussy eater hates meat.... I buy this thinking OK give a try as it says its got broth as my meow only likes the juices an leaves the meats found not much broth if any in o... Ver mais

Avaliado com 5 de um total de 5 estrelas

My very fussy dog absolutely loves the meat selection in gravy pouches and we can’t praise it enough! We have tried so many different dog foods but this is the only one she will eat and cleans the bow... Ver mais

Avaliado com 3 de um total de 5 estrelas

Our cat loves the taste of the portion tin cans (tuna variant), but be careful! Many fishbones found inside (5 or more), which could potentially be dangerous. Bought at Albert Heijn in the Netherlands... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Pet Shop

Escrito pela empresa

At Encore we believe that mealtimes should be a highlight of the day for all the family – pets included! That’s why we have created a range of exciting recipes that will have your four-legged friends racing you to the bowl! Every pouch, tin and pot is filled with 100% natural ingredients and more real meat. Your pet will love what’s inside Encore.


Informações de contato

3,3

Bom

O TrustScore é 3.5 de um total de 5

46 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 50% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,3

Todas as avaliações

(46)

14 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

All items delivered in good time

All items delivered in good time, thank you.

8 de junho de 2026
logotipo da Encore Pet Food

Resposta da Encore Pet Food

Thanks for your review! We're glad everything arrived in good time and that you had a positive experience with us. We really appreciate your support 🐾

Avaliado com 1 de um total de 5 estrelas

Quality of food radically declined

This food was the only option my two ragdolls would eat, except for the chicken selection, which they never liked. They enjoyed some of the fish selection. However, with the new Encore delivery, I noticed the packaging and formula have changed. What used to be "prawns and tuna" is now just "tuna," and the food looks and smells different. Unfortunately, my cats are now leaving their bowls full and no longer like it. I am disappointed with the brand and will not purchase again.

11 de junho de 2026
Avaliação não solicitada
logotipo da Encore Pet Food

Resposta da Encore Pet Food

Thank you for your feedback. We're sorry to hear your cats are no longer enjoying the recipes they previously loved. We understand how disappointing this must be and appreciate you taking the time to share your experience. Our team has sent you an email to request further information to look into this 🐾

Avaliado com 5 de um total de 5 estrelas

All 4 my ragdoll cats love the encore…

All 4 my ragdoll cats love the encore tuna and crab meat has ragdoll cats very picky put fish on top chicken so eat it all also buy mix box 48 mix fish which they love and very good quality is bit expensive to buy but worth it when they look very healthy and fur do buy another make has well do ragdolls being very picky eaters

25 de abril de 2026
Avaliação não solicitada
logotipo da Encore Pet Food

Resposta da Encore Pet Food

Thank you so much for taking the time to share your experience! It’s wonderful to hear that all four of your Ragdolls love our Tuna & Crab flavour! It means a lot that you feel the quality makes it worthwhile choosing Encore for your feline friends 🐾

Avaliado com 5 de um total de 5 estrelas

Wow ! Amazing !

Wow. Fussy frenchie would eat no dog food at all tried every brand possible - came across encore and thought I’ll give it a go- I’m glad I did ! She licks the bowl clean ! This has saved me so much stress over thinkign what she can eat ! Amazing and looks like human food

18 de abril de 2026
Avaliação não solicitada
logotipo da Encore Pet Food

Resposta da Encore Pet Food

Thank you for your review! We're delighted to hear that your Frenchie is enjoying Encore after being such a picky eater. It's great to know we've helped make mealtimes easier and less stressful for you. Thanks for giving us a try!

Avaliado com 2 de um total de 5 estrelas

Too much water, drop in quality

Recently the food, which was once good quality, has an excessive amount of water and little food. This has happened with a few cans recently. I have photo of it, but can't add photos here. Chicken and fish tins.

21 de março de 2026
Avaliação não solicitada
logotipo da Encore Pet Food

Resposta da Encore Pet Food

Thank you for bringing this to our attention. We're sorry to hear that some of the chicken and fish tins haven't met your expectations. We take our quality seriously and would like the opportunity to investigate. Please get in touch with our customer care team and we'll be happy to look into this.

Avaliado com 3 de um total de 5 estrelas

Watch out for lots of fishbones

Our cat loves the taste of the portion tin cans (tuna variant), but be careful! Many fishbones found inside (5 or more), which could potentially be dangerous. Bought at Albert Heijn in the Netherlands.

23 de fevereiro de 2026
Avaliação não solicitada
logotipo da Encore Pet Food

Resposta da Encore Pet Food

Thank you for bringing this to our attention. We're glad your cat enjoys the tuna recipe, but we're sorry to hear that you found several fish bones in the product. We understand your concerns and would like to investigate this further. Please reach out to our customer care team with the product information and we'll be happy to assist.

Avaliado com 5 de um total de 5 estrelas

Was sent a tuna loin to review

Was sent a tuna loin to review , I broke it into 3 for my 3 cats they absolutely adored it , it was beautiful quality quite fancied eating it myself it looked that good , they eat with with great admiration and really enjoyed it ! Thank you so much

21 de fevereiro de 2026
Avaliação não solicitada
logotipo da Encore Pet Food

Resposta da Encore Pet Food

Thank you so much for your review! 😻🐟 We're delighted that all three of your cats loved the tuna loin. Sounds like it was a paws-itively successful taste test!

Avaliado com 5 de um total de 5 estrelas

Our precious fluff ball has been on…

Our precious fluff ball has been on this for 2 years - pouches of tuna and never had any issues.

2 de fevereiro de 2026
Avaliação não solicitada
logotipo da Encore Pet Food

Resposta da Encore Pet Food

It's wonderful to hear that your cat has been happily enjoying our tuna pouches for two years. We really appreciate your continued support! 🐟

Avaliado com 5 de um total de 5 estrelas

Excellent wet food

My cat loves the fish selection, has it everyday and has never had any issues with it. prefers it to untamed. We’ve used it for a year or so now.

16 de dezembro de 2025
Avaliação não solicitada
logotipo da Encore Pet Food

Resposta da Encore Pet Food

Thank you for the lovely review! 🐱 We're really happy to hear your cat enjoys our fish selection.

Avaliado com 1 de um total de 5 estrelas

My cat got very sick and had to have a…

My cat got very sick (& the other end) and had to have a trip to the vet after eating the fish pouches. Stopped the food and it stopped. Avoid at all costs.

20 de novembro de 2025
Avaliação não solicitada
logotipo da Encore Pet Food

Resposta da Encore Pet Food

We’re very sorry to hear about your cat’s illness and hope they are feeling better now. This is not the experience we want for any pet. Please contact our customer care team if you haven't done so already so we can look into this properly and support you further.

Avaliado com 5 de um total de 5 estrelas

For Miso - Encore rules.

My cat 😺 will not eat anything else - I've tried almost everything - Marro; Untamed; etc., - Miso use not having it! For her Encore rules - she likes gravy in the morning & jelly any other time. She loves the Tuna / fish options.

16 de agosto de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

This is an odd one for me because I…

This is an odd one for me because I have 7 dogs. The three five and under dogs love it and have been fine. My older four also love it, but it made them super sick. Bloody diarrhoea. Took them off the food and they got better within 24 hours. I really think an investigation should be conducted because this seems to be a common review!

10 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Made my cat poorly! ☹️

I don’t often write reviews but felt I needed to on this occasion. My cat loved eating encore food BUT it made him really poorly. Being sick and coughing. He even brought up blood. I stopped giving him the food and he got better. Reintroduced it and it makes him poorly again. Will never buy it again and feel bad for giving it to him again now especially from reading other reviews that other people pets have been poorly on it. 😔 There’s something not quite right with your food encore to be making pets poorly!

6 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This company charge throught he nose…

They charge throught the nose for their tiny tins and don't even fill them up..so over being taken for granted by this company...fortunately I have discovered untamed a company who cant cram enough food into a tiny tin! If you feel the same about rip off encore I'd advise trying this company

16 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Unfortunately my Sphinx cat is very…

Unfortunately my Sphinx cat is very sick after eating the fish tins. Not sure if it’s the rice in it that makes her sick, but it’s not a coincidence that each time she eats this, she is sick.
Cooked her a cod loin and tuna after each time she has been sick and she doesn’t vomit. Not an isolated incident, so will switch her to other foods now

29 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Encore cat food

Had my cat on encore in jelly cat food I purchased from sainsbury's in emerson's green bristol suddenly she started to have sickness and diorreah so badly I had to take to vets £118 later I stopped the encore and ...no sickness no diorreah!! My daughter googled this food on trust pilot and read the reviews and realised this had happened to other owners and their pets.

14 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

When I got my cat 6 years ago he came…

When I got my cat 6 years ago he came with pouches and I bought some very enjoyable. I've recently bought the tinned natural selection boxes and they love it. But its expensive so needs to be eaten as a treat or spaced out between their regular food. As long price & quality stays same I will continue to buy. The food in tins looks good enough to eat. My cats can be picky so I'm glad they enjoy this

21 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I'm in absolute tears

I'm in absolute tears. I am a small rescue. 4 of my cats were brought up on Encore as thats all they would eat. My rescues had it as a treat. Because of the cost of the cat food, i had to stop buying Encore. Until Monday afternoon. From donations i included 3 boxes of Encore from Morrisons....Monday evening and Tuesday day cats had encore and fresh chicken. A spoonful each three times a day.

Tuesday morning two of my cats were heavily vomiting. By Tuesday evening 5 other cats were heavily vomiting. That's all 7 and all they had was your food.

The three boxes were bought from Morrisons..

I'm not happy at all.

4 de fevereiro de 2025
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais