Impossible to obtain the student discount! The SheerID verification process failed and despite submitting all the required evidence (which they confirmed proved my student status) they couldn't proces... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I honestly use Endel for 2 years straight, and I personally decided come here to write a review. Its a fantastic app, with fantastic sounds and music software, helps me so much to focus and finali... Ver mais
A empresa respondeu
Today, The Day of $119 charge, thought is was fraud. Went to credit card company(they saw it as fraud and alerted me asking if I authorized it). I then wrote to ask @endel. io, to cancel my unauthoriz... Ver mais
A empresa respondeu
Endel makes great focus and relaxation sounds — the app itself deserves 5 stars. But when I signed up on Aug 2, 2025 for a 7-day free trial, I was charged ~$60 that same day. The invoice only c... Ver mais
A empresa respondeu
2,3
Ruim
49 avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 91% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Endel is with a shitty Cs an ordinary…
Endel is with a shitty Cs an ordinary marketing plot. You can find music, binaural beats with a similar or even better effect on YouTube and in a bigger quantity then Endel has
30 de março de 2025
Avaliação não solicitada
Resposta da endel.io
Thanks for your feedback! We understand your point, but your comparison with YouTube is not entirely correct since Endel creates sound on your device based on your location and time of day. It means that playlists on YouTube or streaming services are not personalized, unlike our soundscapes. More here https://endel.io/science/
I tried to sign up for a free trial
I tried to sign up for a free trial, they charged the full price right away and refusing to issue a refund. They are scammers. Stay away.
19 de fevereiro de 2025
Avaliação não solicitada
Resposta da endel.io
Hi there, thanks for your review! Please email us at ask@endel.io to look deeper into this issue. Thanks!
Fraudulent, don't sign up for the trial
I attempted to sign up for the free trial but was immediately charged €59. Despite contacting Apple and Endel support multiple times, I was told they can't do anything about it. The process was misleading and fraudulent. I wouldn't recommend the experience to anyone.
13 de janeiro de 2025
Avaliação não solicitada
Resposta da endel.io
Hi there, thanks for your review! Please email us at ask@endel.io to look deeper into this issue. Thanks!
Charged Without Consent – Disappointing Experience
I attempted to sign up for the free trial but was immediately charged $119. Despite contacting Apple and Endel support multiple times, I was unable to resolve the issue. I felt the process was misleading and unfair, and I wouldn’t recommend this app based on my experience
31 de janeiro de 2025
Avaliação não solicitada
Resposta da endel.io
In case of the App Store subscription, only Apple can refund it, as we don't have access to their subscription and payment system. Sorry for this inconvenience!
I have just had an unauthorised payment taken …
I have just had an unauthorised payment of £59.99 taken from my PayPal account for a subscription I didn’t set up - I have reported it to PayPal but can’t get in touch with endelsound.
6 de janeiro de 2025
Avaliação não solicitada
Resposta da endel.io
We are sorry that this happened. You can always reach us at ask@endel.io.
They offer log-in with Google as a…
They offer log-in with Google as a first choice, now I can't log-in with Google any more because they have an issue. They didn't help me and do I can't use my subscription!
6 de novembro de 2024
Avaliação não solicitada
Resposta da endel.io
We offer several sign-in methods, including an email with a one-time password. Please write to us at ask@endel.io so we can help you.
Really helped me unlike other apps
Really helped me unlike other apps. I had no issues with subscriptions so the other reviews your probably the user's fault.
31 de agosto de 2024
Avaliação não solicitada
Resposta da endel.io
Hi there! Thank you for your positive feedback! We are pleased that you like how we implement our ideas. Enjoy your use of Endel, and keep informed of all the latest updates on socials and in the app. Have a good day!
They charged me for an annual…
They charged me for an annual subscription after the free trial despite telling me that it was cancelled. For 2 days now I've been trying to contact their support to get a refund and I'm getting no response. I'll be initiating a chargeback to try to get my money back.
**Update: they did refund me - shame that I had to go through this process to make it happen
14 de julho de 2024
Avaliação não solicitada
Resposta da endel.io
Thank you for your review. We answer all requests we receive at ask@endel.io as fast as we can.
Dont create the free trial
Don't create the free trial, it is a trap, and the trial is not free, but they will charge you a Setup Fee, and there are not showing that in any notice.
14 de fevereiro de 2023
Avaliação não solicitada
Resposta da endel.io
Sorry for the late reply. We hope you got in touch with us back then, and we resolved your case. We currently don't charge any setup fee.
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