Brain.fm Avaliações 103

O TrustScore é 3 de um total de 5

2,9

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

I could really use it, but they made it so I have to buy, I want to focus on studying, and look where I am Edit: they gave me a free trial without entering my credit card info but still hated the... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Ai Slop generated music, each song sounds like worse noncopyrighted music that sounds like its playing on a cheap Bluetooth speaker through spinning fan blades. Maybe if someone has ADHD this would... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I've been a user for more than a year now and I started to like the focus part and sleep noises. BUT I really hate their shady practices of not sending any notifications when it comes to subscrip... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I canceled my Brain.FM subscription last year and recently received a renewal charge of €61 with no warning. I have not used the service since canceling and did not authorize this payment. I've no... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Eletrônicos e Tecnologia

Escrito pela empresa

Brain.fm - Music designed for the brain to enhance focus, relaxation, meditation, naps and sleep within 10 - 15 minutes of use.


Informações de contato

2,9

Bom

O TrustScore é 3 de um total de 5

103 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Misleading marketing at its finest.

Misleading marketing at its finest.
No transparency upfront.
Just a classic bait-and-switch.

Stay away!
Horrible practices.

16 de junho de 2026
Avaliação não solicitada
logotipo da Brain.fm

Resposta da Brain.fm

That's genuinely not the experience we want anyone to have. We'd really like to understand what happened and make it right. Could you email us at support@brain.fm so we can look into your account directly? We're committed to being transparent and sorting this out for you.

Avaliado com 5 de um total de 5 estrelas

Amazing service

Even though I have only used the app for a day, it has been amazing. The stuff I could never concentrate on just clicks automatically now. I can finally focus and get work done now. 5/5 stars, would give more if I could. This is the best way to focus if you struggle with it.

11 de junho de 2026
Avaliação não solicitada
logotipo da Brain.fm

Resposta da Brain.fm

Wow, this absolutely made our day, thank you! 💜 We're so thrilled it's clicking for you already, even just one day in. If you ever want a change of pace, our Relax and Meditate tracks are worth a try too. Happy focusing!

Avaliado com 3 de um total de 5 estrelas

Subsricption

I could really use it, but they made it so I have to buy, I want to focus on studying, and look where I am

Edit: they gave me a free trial without entering my credit card info but still hated the fact that I will have to pay eventually

Sub Edit: And soon, 3 days precisely

8 de junho de 2026
Avaliação não solicitada
logotipo da Brain.fm

Resposta da Brain.fm

We hear you, studying is exactly what this is built for, and we don't want the trial clock getting in your way. 💜 Here's a longer run at it so you can really settle in: https://www.brain.fm/pressplay. Hope it helps you lock in!

Avaliado com 1 de um total de 5 estrelas

Poor communication! Fighting for refund!

I have been trying to get a refund for the past week and a bit now, I originally canceled the free trail before ending as I wasnt ready to pay £180 for a whole year, I work for minimum wage and this wasnt affordable to the time. Im writing this review to make the company aware that this is the disgraceful and you must get in contact with me and refund my money!

9 de junho de 2026
Avaliação não solicitada
logotipo da Brain.fm

Resposta da Brain.fm

We're sorry for the frustration here, this isn't the experience we want anyone to have. 💜 It looks like our support team is already on this with you, so please check your inbox (and your spam folder, just in case it landed there!). Thanks for your patience while they help you directly.

Avaliado com 1 de um total de 5 estrelas

The app is full of bugs and no longer…

The app is full of bugs and no longer works. I reached out to Customer Service and the only solution they offer is more bugs and broken app. This is epensive for an app that you cannot use. They offered no remedy or apology.

6 de junho de 2026
Avaliação não solicitada
logotipo da Brain.fm

Resposta da Brain.fm

That's not the experience we wanted for you. We completely respect your decision, and our team remains here if you ever need anything down the line. Wishing you all the best!

Avaliado com 3 de um total de 5 estrelas

I also fell for the cancellation trap…

I also fell for the cancellation trap on my trial. I first thought I forgot to cancel but I set myself a calendar reminder. Interestingly I got charged before this event - this was in February tough and I somehow just bit into the bittersweet apple of having actually a working and solid product with evil business practices.

Edit: brain.fm support refunded me my money which at least shows good support qualities, so I'm increasing from two to three stars.

27 de maio de 2026
Avaliação não solicitada
logotipo da Brain.fm

Resposta da Brain.fm

We're really sorry to hear about your billing experience, that's never how we want anyone to feel. We take this seriously and would love to look into what happened with your trial. Please email us at support@brain.fm with your account details so our team can review this and make it right.

Avaliado com 1 de um total de 5 estrelas

I hate how it kept charging me money…

I hate how it kept charging me money without my consent, how it didn’t notify me before my free trial was over. Absurd amount of money is demanded.

25 de maio de 2026
Avaliação não solicitada
logotipo da Brain.fm

Resposta da Brain.fm

We're really sorry to hear this, that's definitely not the experience we want 💜 We'd like to make this right. Please email us at support@brain.fm with your account details and our team will look into the charge. We'll take care of you.

Avaliado com 1 de um total de 5 estrelas

Scammers !! I canceled my subscription yet auto-renewed

I canceled my Brain.FM subscription last year and recently received a renewal charge of €61 with no warning.
I have not used the service since canceling and did not authorize this payment. I've now had to contact their support team to request a refund. Very disappointing experience — if you subscribe, make sure to monitor your bank statements carefully. I cancelled again today for renewal for the next year yet again they didnt provide any confirmation that you have. It is a shame that they prey on people with attention disorder to make them second guess.

I will update this review depending on how they handle my refund request.

23 de maio de 2026
Avaliação não solicitada
logotipo da Brain.fm

Resposta da Brain.fm

We're really sorry to hear about this experience, that's not how we want anyone to feel about Brain.fm 💜 We'd like to make this right. Please email us at support@brain.fm with your account details so our team can look into the charge. We'll take good care of you.

Avaliado com 1 de um total de 5 estrelas

adverts

never used it. im just fed up of the constant adverts while im trying to revise, i'm finally beating procrastination and you're interrupting me once every 3 minutes? i dont want your music.

17 de maio de 2026
Avaliação não solicitada
logotipo da Brain.fm

Resposta da Brain.fm

Hey, first off, huge congrats on beating procrastination, that's no small thing 💜 And we totally hear you on the ads. That's definitely not the experience we want anyone to associate with focus. The ads you're seeing are run through third-party platforms and aren't part of the Brain.fm app itself (the app is ad-free). If you'd like, send us an email at support@brain.fm and we can help make sure you stop seeing them. Wishing you a smooth revision season either way!

Avaliado com 1 de um total de 5 estrelas

I'm a stickler for cancelling…

I'm a stickler for cancelling subscriptions before it expires, especially it is something I knew wasn't for me. But Brain.FM kept charging me anyway. I'm filing a bank complaint.

5 de fevereiro de 2026
Avaliação não solicitada
logotipo da Brain.fm

Resposta da Brain.fm

We hear you, and we're sorry this happened. We'd really like the chance to look into it before anything else. Please email support@brain.fm with the email tied to your account, our team will follow up directly and help resolve this.

Avaliado com 5 de um total de 5 estrelas

Super happy with brainFM and with the…

Super happy with brainFM and with the effects on my focus! Thank you very much!

17 de maio de 2026
Avaliação não solicitada
logotipo da Brain.fm

Resposta da Brain.fm

This made our day, thank you so much for sharing! 💜 So glad Brain.fm is helping you lock in. If you ever need a change of pace, our Relax and Meditate sessions are worth a try too. Happy focusing!

Avaliado com 1 de um total de 5 estrelas

Charged after cancelling — awaiting resolution

I cancelled my trial on day 1 but was still charged for a yearly plan ($140.69 CAD) 34 days later. I've contacted support and turned off renewal again. Will update this review once I hear back from their team.

14 de maio de 2026
Avaliação não solicitada
logotipo da Brain.fm

Resposta da Brain.fm

Thanks for flagging this, and we're sorry for the frustration, that's definitely not how the trial cancellation is meant to work. Since you've already reached out to support, our team will follow up directly to look into your account and get this resolved. Appreciate your patience in the meantime.

Avaliado com 3 de um total de 5 estrelas

Solid service but very overpriced, not a scam

Despite what some reviews here are saying, the company does not scam their users or use bad practices. They work via a subscription-based model, with an option to opt out before trial period runs out (just like every other subscription model on the planet). I used brain.fm during the trial period and was not charged anything once it ended. I also notice that many other reviewers have had positive experiences with their customer service.

That said, I think it's overpriced for what it is ($15 monthly or $100 yearly is outreagous). I like the music, it does help - but it's not some magic pill to your attention problems. It's just music optimized for concentration. I will gladly return to using brain.fm once the price drops to ~$5/month. Until then, Spotify Premium is a completely adequate alternative.

The verdict is, if you're looking for solid music to overcome noise distractions, have a good pair of headphones with noise cancelling, and plenty of money in your bank account, brain.fm is a pretty solid choice. If you don't like paying ridiculous subscription fees like me, use anything else.

12 de maio de 2026
Avaliação não solicitada
logotipo da Brain.fm

Resposta da Brain.fm

Thanks so much for taking the time to share such a thoughtful, balanced review, and for setting the record straight on how our trial works! 💜 We really appreciate the honest feedback on pricing too. It's something we take seriously, and hearing perspectives like yours helps us keep thinking about how to deliver the best value possible. Hope to welcome you back down the road!

Avaliado com 5 de um total de 5 estrelas

used it for over a year now

used it for over a year now - bought a subscription after using in on a daily basis. And unlike many other apps - this one works for me!

9 de maio de 2026
Avaliação não solicitada
logotipo da Brain.fm

Resposta da Brain.fm

This honestly made our day! Thank you so much for sticking with us and sharing this! 💜 So glad Brain.fm has earned a spot in your daily routine.

Avaliado com 1 de um total de 5 estrelas

Non-compliant renewal practices

I've been a user for more than a year now and I started to like the focus part and sleep noises. BUT I really hate their shady practices of not sending any notifications when it comes to subscription renewal.

No "your subscription is about to be renewed," and not even a confirmation receipt when you're being charged. Be very mindful about giving your credit card details.

To their team, I suggest starting to read about subscription rules on the FTC's website.

8 de maio de 2026
Avaliação não solicitada
logotipo da Brain.fm

Resposta da Brain.fm

Thanks for being with us over a year 💜 We hear you on the renewal notifications, and this is the kind of input that helps us improve. We'd really like to make this right for you personally, please send us an email at support@brain.fm so we can take a closer look at your account and follow up directly.

Avaliado com 5 de um total de 5 estrelas

Not a scam!

I find it inappropriate that several reviews claim it’s a scam without any proof. I tried Brain fm for nearly two months; I really liked the music and the app's features. However, I wasn't really using it, so I requested a refund within the 60-day free trial period and was successfully refunded. My interactions with customer service were courteous, everything worked smoothly—in short, I don’t think it’s a scam! As for whether it’s just AI-generated music, I can’t say for sure, but I haven’t found a better free alternative (on YouTube or Spotify).

1 de abril de 2026
Avaliação não solicitada
logotipo da Brain.fm

Resposta da Brain.fm

Hi! Thank you so much for taking the time to share such a thoughtful and balanced review. 💜

We're really glad your experience with the app, the music, and our support team was a positive one, and that the refund process worked smoothly when you needed it. That's exactly the kind of experience we strive to give every user, whether they end up staying with us or not.

We also appreciate you being open about what worked and what didn't. Honest reviews like yours genuinely help others make informed decisions, and they help us keep improving. If you ever decide to come back and give it another go, we'd love to have you. Wishing you all the best! 🎧

Avaliado com 1 de um total de 5 estrelas

Please reply

Please reply

you are asking for credit card details and then claiming its for a "Smooth transition" when you know exactly what you are doing, this platform is evil, whoever is responding to the reviews is lying to the people who are upset with the trial

2 de maio de 2026
Avaliação não solicitada
logotipo da Brain.fm

Resposta da Brain.fm

Hi Tobias, thank you for taking the time to share this, and we're truly sorry that your experience left you feeling this way. That's never the impression we want anyone to walk away with. 💜

We take concerns about our trial and billing process seriously, and we want to make sure your specific situation is looked into properly. Please reach out to us at support@brain.fm with the email associated with your account, and our team will personally review what happened and help make things right.

We genuinely appreciate honest feedback, it's how we improve.

Avaliado com 4 de um total de 5 estrelas

Most productivity apps rely on toxic…

Most productivity apps rely on toxic gamification, but Brain.fm takes a highly intentional approach. The offline downloads can be a bit slow to sync, but the core audio functional acts as perfect cognitive scaffolding for deep work. There are zero dark patterns or push notifications trying to hijack your bandwidth. A masterclass in ethical tech that actively protects your attention.

29 de abril de 2026
Avaliação não solicitada
logotipo da Brain.fm

Resposta da Brain.fm

This genuinely means so much, thank you for putting it into words so beautifully! 💜 You've captured exactly what we're trying to build. We hear you on the offline sync hiccups too, the team is always working to improve that. Grateful to have you with us!

Avaliado com 1 de um total de 5 estrelas

Deceptive "Dark Patterns" – Not a "Commitment-Free" Trial

Brain.fm uses classic "Dark Patterns" to mislead users. They advertise a "No commitment trial," bait you into providing your email address, and only after they have your data, they demand credit card information "in case you decide to continue."

This is a textbook lack of good faith. If a trial requires a credit card, it is NOT commitment-free—it's an opt-out trap designed to profit from people who forget to cancel. Despite numerous complaints about this exact tactic, they refuse to change.

A company that claims to help with focus shouldn’t rely on cheap psychological manipulation to get paid. I feel deceived. Avoid giving them your data.

25 de abril de 2026
Avaliação não solicitada
logotipo da Brain.fm

Resposta da Brain.fm

Thank you for sharing this feedback, we genuinely hear your frustration, and we're sorry the trial experience felt misleading. That's never our intent. We require a card so the trial can transition smoothly for users who choose to continue, and cancellation is always available before any charge. We'd love the chance to make this right, please reach out to support@brain.fm so we can look into your account directly. 💜

Avaliado com 3 de um total de 5 estrelas

Music didn't quite hit the spot

Edited:
The music didn't quite hit the spot for me. My mind got too involved in the music, and different bits of my brain started buzzing too often.

The free trial ended before I cancelled, but they were helpful and sorted a refund of fees. I was worried they wouldn't, but all nice and easy. Top marks for customer service.

20 de abril de 2026
Avaliação não solicitada
logotipo da Brain.fm

Resposta da Brain.fm

This isn't the experience we want for anyone and we completely understand why that feels off. It looks like you've already reached out to our support team, and we want to make sure this gets resolved quickly for you. If you haven't heard back yet, please don't hesitate to follow up! We appreciate your patience!

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais