Enfields Lettings Avaliações 

218
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Enfields have been great throughout a challenging time personally. Abigail was amazing from the get go when I first called to enquire, reassuring and updating throughout, and I am grateful to her a... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have been with Enfields-Shirley for a number of years and have to say they have always all been Amazing especially recently with a query Shannen K was brilliant! Very happy with the service and supp... Ver mais

Avaliado com 5 de um total de 5 estrelas

Abi and the team at Enfields did a superb job at arranging our move into a rental property in a very speedily fashion. We are so grateful for their hard work and would recommend them as a lettings age... Ver mais

Avaliado com 5 de um total de 5 estrelas

Enfields made it possible! We have directly worked with Annah all throughout and all I can say is she has been very pleasant and made us feel she will take care of it. They made us part of the whole... Ver mais

Detalhes da empresa

  1. Imobiliária de Apartamentos
  2. Corretores de Imóveis

Escrito pela empresa

Enfields Lettings are a specialist residential lettings agency offering houses and flats for rent.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

218 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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4,8

Todas as avaliações

(218)

37 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

I recently purchased my first property…

I recently purchased my first property through enfields. They were great throughout the process. In particular Sam would always keep me updated and in the loop, and even helped me to chase up information that I needed. This was really helpful, especially as I was a first time buyer with no experience. I highly recommend them.

22 de novembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Flat sale

Enfields help in a recent sale of my flat deserves a public review. The property was marketed efficiently - multiple viewings were arranged quickly, and it was obvious that Enfields had good knowledge of the Southampton area. The initial transaction was complex but when my original buyers dropped out a replacement buyer was found extremely quickly (within 48 hours) and for a price that suited us both, and this sale was completed with minimum fuss. Throughout this process Sam and Shaun in particular were quick to answer emails, called regularly to update on progress and successful completion allowed purchase of a new property. Very grateful for the team's professionalism and happy with service offered.

21 de novembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding Customer Service!

We recently sold our house through Enfields Estate Agents at Bitterne, Southampton with Louise as our person. The entire experience was extremely stressful, taking over 7 months overall to finally complete, elongated by the COVID lockdown as well as other complications. We found Louise to be a stabilising force throughout, keeping us informed with regular updates as well as networking with other agencies on our behalf.
Our previous experiences with Estate Agents have been many, mostly far from positive so in our opinion Louise is outstanding, she is personable, professional, well organised, with a strong work ethic & a great sense of humour. L&F Dorset

30 de outubro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Louise at Enfields, Bitterne, Southampton

I will be forever grateful to the wonderful,endearing,funny and very profession Louise at Enfields in Bitterne Southampton.
Without Louise and her professionalism I would have taken my house off the market due to the severe stress/frustration levels I was encounting.
Louise being her normal professional,caring self relieved of most of the stress.
Louise updated me daily as well as chasing the buyers solicitor and my own.
I hope Louise is given the recognition she so rightly deserves.
If you are lucky to have Louise acting on your behalf you can rest assure things will we run very smoothly.
Thank very so very Louise you are a true star.
Fondest Regards
Linzey

23 de outubro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Louise exceptional

Louise manager at enfields has been exceptional, helped to keep us sane through this stressful process. Keeping us informed throughout and going above and beyond at all times.

28 de setembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Letting a property through Enfields

I currently let a property through Enfields-Shirely and have done so for the past year. I cannot fault the service provided by Louise Harston and her team. I have previously had a bad experience with a letting agent and was therefore wary to try another agent but I am so impressed by the level of communication and service provided. I would highly recommend anyone looking to let their property and wanting a dedicated and trustworthy lettings manager to get in contact with Louise at the Enfields-Shirley branch.

2 de julho de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Poor and disrespectful treatment

Poor and disrespectful treatment; bunch of empty words on the phone with promises, just to be ignored soon after. Wasted time and hopes; feel like i was disadvantaged because i’m a foreigner. would not recommend

26 de junho de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bad experience using this company

Bought a house via this company to find that basically everything they told me were lies. They even tried to pass the property off as freehold when it wasn't. The person I spoke to about the property lied to my face on most of my questions. As a first time buyer I think it's disgusting to be treated like this just so they can get a sale.

25 de junho de 2020
Avaliação não solicitada
logotipo da Enfields Lettings

Resposta da Enfields Lettings

Good Afternoon, Please note that you have left a review on the Enfields Lettings Southampton Trustpilot and i believe you were commenting on the Sales Branch. Please note that although Enfields is a franchise, Sales & Lettings are separate branches and owned by separate franchisees. Thank you.

Avaliado com 1 de um total de 5 estrelas

Utterly frustrating

Utterly frustrating. Went to view a rental property, rang immediately after to put down an offer only to be told that a holding fee had been put down and that the property was already gone. We hadn't been notified at all prior to the viewing. We even had a confirmation phone call the morning of the viewing. The colleague showing us around the property also clearly had no idea this was the case. A complete lack of any sort of communication. An utter waste of people's time! Will not be viewing any future properties through Enfields!

18 de junho de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent

I have just bought my first home, which was sold through Enfields. I could not recommend them more highly - Sam and Shaun in particular were excellent. There were a lot of delays in communications from the seller's solicitor, and they went out of their way to chase these up and try to get the information needed, which I really appreciated. They gave me regular updates, which was very helpful as I was not familiar with the process of buying a home and did not really know what to expect at what stage.

Additionally, when I first went to see the flat (and again when I went to measure spaces), I was given plenty of time to ask questions and the person showing me round was honest about some of the flat's faults. This meant that when the survey came back, I didn't lower my offer as I was already expecting there to be a few problems with it and it didn't come as a surprise.

Thank you Enfields - I love my new home :-)

18 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Enfields were excellent from start to…

Enfields were excellent from start to finish when selling my property. They have great knowledge of the area and they couldn’t have done enough for us. I would recommend them to everyone.

14 de janeiro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Abysmal.....

Viewed 2 flats through them.... no problem.

Then we started getting calls and messages booking us in to view properties that we had not viewed online and were nothing we were interested in.

Called and spoke to them and their attitude was that it must have been my partner booking them and it was my mistake.

As soon as I said that was not the case and had to become stronger with them to get through their objections and blaming us for their mistakes - they accused me of being rude and offensive [I was assertive but professional at all times].

I was going to make an offer on one of the flats, I will now not do so on a point of principle and will never consider a property being marketed through them ever again.

My advice to everyone - avoid these obnoxious individuals.....

14 de janeiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

100% recommend

From beginning to end, Enfields were great. Sam and Shaun were always contactable and ready to help, especially in the most stressful parts of the sale. Purplebricks were the agent we bought from so were basically non-existent after our offer was accepted, Enfields went above and beyond to keep me in the loop by staying in contact with the estate agents above. Couldn't have asked for any more. Thanks Sam and Shaun!!

10 de dezembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Enfields Southampton

Enfields Southampton, in particular Sam, worked very hard to sell our property and help us with our onward purchase. Our situation was not straightforward and they were endlessly patient and professional. I would highly recommend them!

3 de dezembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service

The Southampton sale took quite some time to complete due to factors beyond my control or understanding! However Enfield and Sam Binnington were alway communicative and helpful. Would recommend them wholeheartedly and willingly.

20 de novembro de 2019
Avaliação não solicitada

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