Maddie went above and beyond to help me with my order when I couldn’t upload photos to my locket and was very fast with her responses real credit to the company
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Veja o que dizem as avaliações
We decided to get a his and her tumbler set for our daughter's engagement and st about on Google. We are in New Zealand and our daughter is in England. There seemed to be an endless amount of... Ver mais
My Son and his partner were attending a formal event. My Son had the idea of ordering father and son matching cufflinks with the initials of their family members as a gift. The cufflinks a... Ver mais
Having bought two items that I was incredibly happy with, I then purchased a third item a few weeks later. Unfortunately, that item had a problem however the speed at which they rectified the problem... Ver mais
Detalhes da empresa
Escrito pela empresa
Engravers Guild draws on the heritage of over 100 years to deliver beautifully engraved gifts that realise our philosophy; Art in Gifting
Informações de contato
London, Reino Unido
- hello@engraversguild.co.uk
- engraversguild.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Really helpful team & amazing product
Really helpful team, responded really quickly with the ideal solution, they went to lots of effort to investigate how they could help and then come up with a solution. My order was delivered on time if not early thanks to the team sorting the delivery out. A great experience and the product was beautiful!
Overall I am satisfy with my purchase
Overall I am satisfy with my purchase. It was delivered at fast pace and able to receive within a same week.
Flawless service - 100% satisfied
Glass engraved and dispatched promptly. Well packaged and safely delivered by Royal Mail Tracked 24 service. Order placed on Sunday afternoon and delivered on Thursday. Excellent service, excellent communication via several email updates and very pleased with the appearance of the engraved letters. Very glad I used this company and wish every online firm was run as well as this one.
Better price and options elsewhere
Not the experience when buying wedding gifts I was hoping for.
DO NOT START PERSONALISING UNLESS YOU INTEND TO BUY.
If you personalise gifts and don’t make you order….(change your mind) you will be heart broken. Likewise if you personalise gifts and make an order so that you don’t lose your designs you will be unable to cancel. Despite messaging immediately.
I would recommend looking elsewhere!
Excellent
Excellent. Items all received on time. Excellent work and extremely reasonable prices.
Wouldn’t hesitate to buy from again in the future.
Fantastic company with lovely gifts
Fantastic company with lovely gifts. Bought a pocket watch as a gift for my mate for whom I’m his best man. Personalised, shipped and with me within days. Great service, and the customer service via email is second to none. Thank you so much
Brilliant company with first class…
Brilliant company with first class customer service
Exceptional
Their work is excellent.Their prices are incredible.Would have expected to pay much more for such quality.Kept updated from the point of placing order.A truly professional company.
Pewter stag glass
I ordered a whisky pewter glass for my friends husband as a birthday present. For some reason the delivery didn't go ahead so I had to contact the company to advise of my dissatisfaction.
James emailed me back and sent another one out straight away.
When I opened the box the glass was inside a black velvet bag. The glass is good quality and the stags head and bottom trim is lovely. I also had it engraved.
Even though it was a late birthday present. The receiver loves it. I am very pleased with the whole product and the customer services I received from James.
I would order again from this company.
Thank you
Really pleased with the item I ordered
Really pleased with the item I ordered. I made a mistake when deciding what to have engraved and emailed to ask for it to be changed. This was done without any issue at all and the item arrived before I had even seen the response email. Very impressed with the service and the item. Would definitely order again.
Amazing from purchase to receiving the…
Amazing from purchase to receiving the item! I purchased a memory necklace for ashes to go into the necklace itself it’s absolutely beautiful, the photo in the locket and engraving on the back is perfect! The company and their customer service was outstanding, they communicated with me throughout and ensured we received the necklace back before a birthday, this was well before their time frames so we were truly grateful! Honestly amazing necklace and amazing company - thank you so much!
I am absolutely thrilled
I am absolutely thrilled. It is more than I expected. The quality of the product and engraving is superb. An exceptional and helpful customer service. From ordering to receiving was so quick and efficient. Thank you!!
From start to finish the whole process…
From start to finish the whole process of ordering and receiving the end product was impeccable. I ordered two whiskey/pewter glasses for colleagues' leaving gifts. The quality of the glasses with a logo was of such high quality, and absolutely amazing. We requested delivery next day and they arrived next day! Really impressive! I would highly recommended Engravers Guild Ltd. Thank you so much.
…stunning pocket watch
Fantastic delivery ordered a pocket watch for my son for his wedding day on the Saturday was worried it wouldn't arrive intime but arrived on Tuesday ! Was kept up to date with where and when would be delivered .Absolutely stunning watch very nice box and very pleased with engraving .
Great, helpful, kind and accommodating service! :)
Engravers Guild were so kind and helpful and the product was so great and the delivery time. I want to thank the team so so much for their help.
I received the parcel the less than 5 days after ordering and it’s so perfect! I had made an error on my engraving and they sorted it out for me all in time, so grateful for your great customer service.
Really really appreciate the work from this team.
Thank you! I will definitely recommend this company to my friends and family and make a purchase again in time myself.
The team
The team, especially James, could not do enough to correct the special order for my Grandson’s 18 birthday present. The beautifully engraved bracelet arrived the next day. I will definitely be using this business again.
Thank you so much to the team.
🙂🙂
Wow what can I say
Wow what can I say, amazing service for order to delivery and the personalised glass tanker is exceptional quality. Highly recommend if you are looking for something a little different.
Absolutely first class service
Absolutely first class service. I ordered engraved cuff links for my son’s 60th.birthday. An excellent gift, lovely gift box, well packed and delivered on time.
A great pleasure to deal with seller.
My son's 50th birthday engraved beer…
My son's 50th birthday engraved beer tankard arrived & it was exactly what I wanted for him. Arrived well wrapped and even a Happy 50th birthday wish on a separate card..
Absolutely fabulous
Absolutely fabulous. I ordered an engraved glass for my son in laws 40th birthday. It arrived in good time but unfortunately the royal mail decided to throw it over a locked gate and although the glass survived the box didn't. I emailed engravers guild and they replied very quickly and posted out another box. The customer service is amazing. Thank you
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